Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: Need Help for update KB947821/80240016

05 Oct 2012   #1

Windows 7 Professional
 
 
Need Help for update KB947821/80240016

I reformatted my drive 2 nights ago after a trojan gave me trouble.

Naturally I'm getting tons of updates and some won't update.

I had this problem before, came here and got a fix. This fix isn't working this time around.

I have looked thru other posts with the same issue but 2 things didn't work for me and I was confused by other posts as the posters knew more about the pc than I do.

Can someone help?

Thank you.

My System SpecsSystem Spec
.

05 Oct 2012   #2

Windows 7 Professional
 
 

These are other updates that haven't installed:

KB2631813
KB2434419
KB979687
KB2434419
KB2483614

I'm still going thru the list
My System SpecsSystem Spec
05 Oct 2012   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

What error codes are you getting??
My System SpecsSystem Spec
.


05 Oct 2012   #4

Windows 7 Professional
 
 

Ok well now microsoft hid my error. They couldn't fix my error, so they hid it.
My System SpecsSystem Spec
05 Oct 2012   #5

Windows 7 Professional
 
 

I unhid it. It says error code 8007065E
My System SpecsSystem Spec
05 Oct 2012   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

It looks to me from a quick search as if the biggest cause of this error code is malware - what Anti-Virus are you using? - is it up-to-date?
My System SpecsSystem Spec
05 Oct 2012   #7

Windows 7 Professional
 
 

I was using malwarebytes, but uninstalled it last night. The Anti-Virus I'm using is Microsoft's Security Essential.
My System SpecsSystem Spec
05 Oct 2012   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Should be OK then - has it flagged anything at all? run a full system scan to check.

If nothing found, try renaming the SoftwareDistribution folder.

1. Log on an account with administrator privileges.

2. Click the Start Button, click "All programs", and click "Accessories".
3. Right-click "Command Prompt", and click "Run as administrator".
4. In "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter.
5. Type " REN %WINDIR%\SOFTWAREDISTRIBUTION SDOLD" (without the quotes) and press Enter
6. Type "net start WuAuServ" (without the quotes) to restart the Windows Updates service.

Wait 10 minutes, and reboot - then do a manual check for updates, and see if that's helped.

My System SpecsSystem Spec
05 Oct 2012   #9

Windows 7 Professional
 
 

My scan takes 3 or 4 hours so I'll be back. Thank you
My System SpecsSystem Spec
06 Oct 2012   #10

Windows 7 Professional
 
 

Ok 8 bad guys were found and they were taken care of. I don't know if I proceed or not with your fix because of those results? .. I'm wondering why and how my java had a virus? 4 Java viruses, 2 trojan spywares and 2 exploit javas. I just reformatted so those viruses were taken over when I put everything back on?? I just answered my own question. These viruses were found in the Windows.old.000

That scan took 16 hours because of sleep mode!

Can I also ask, while I'm here, if there is any way to delete those old window folders?
My System SpecsSystem Spec
Reply

 Need Help for update KB947821/80240016





Thread Tools



Similar help and support threads for2: Need Help for update KB947821/80240016
Thread Forum
Win7 home update fails, error 8007370B - cannot update, install SP1. Windows Updates & Activation
Solved Errors 800B0100 and 8024200D installing updates; KB947821 installed Windows Updates & Activation
Unable to install Windows Update: Update Kernel-mode driver framework Windows Updates & Activation
Update won't install KB2675157 KB2679255 KB947821 KB2653956 Windows Updates & Activation
System Update Readiness Tool Update KB947821 Windows Updates & Activation
Win7 Update Issues (800B0100; 8007065E; KB947821) Windows Updates & Activation
Optional Update at Download Center (Kb947821) Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:35 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33