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Windows 7: Windows 7 Build 7601 This copy of Windows is not genuine - help please

08 Oct 2012   #31

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I'll have to think about where to go from here - back tomorrow!

My System SpecsSystem Spec
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08 Oct 2012   #32

Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
 
 

Thank you for all your help, until tomorrow.
My System SpecsSystem Spec
09 Oct 2012   #33

Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
 
 

Have you had time for more thoughts on this problem yet Noel?
My System SpecsSystem Spec
.


09 Oct 2012   #34

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Sorry - It's been one of those days today! I've only just got back to this
Hopefully in an hour or two...
My System SpecsSystem Spec
09 Oct 2012   #35

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please export the Event logs for the Windows Application and System events (as evtx files), an compress and upload them - there may be some clues there.
My System SpecsSystem Spec
09 Oct 2012   #36

Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
 
 

I am not sure if I have done this correctly?

Event File.zip


My System SpecsSystem Spec
09 Oct 2012   #37

Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
 
 

Something else, I removed this update today, only temporarily to stop the pop up reminders. Hope that is OK?


Microsoft has released an update to Windows 7 Activation Technologies (KB971033), which improves its effectiveness and success rate to detect more than 70 known and potentially dangerous activation bypasses, cracks or exploits.
My System SpecsSystem Spec
09 Oct 2012   #38

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

It's up to you - I will need it present to be able to properly fix the problem, since it is involved in a fair amount of the processing in the MGADiag report. All removing it does is hide the current problem, and potentially leave your system open to further unnoticed degredation.

As for the Event log, it appears to be only the log of errors from teh ATI Catalyst Conrol Center, not the Windows logs I need.

Open Event Viewer
In the left column, expand the Windows logs
Highlight the Application entry and right-click on it
Select 'Save All Events as...'
enter 'Application' in the File name box, and save the file to the Desktop

Repeat for the System log

Now close Event Viewer

On the desktop, highlight the two new files, and right-click - select 'Sent to..' > Compressed file
Accept the default - this will create the zip file on the desktop.
You can then attach the file you your reply.
My System SpecsSystem Spec
09 Oct 2012   #39

Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
 
 

I will restore that update now.
Here are the files, should be correct this time, if not please let me know.

Attachment 235819


Attached Files
File Type: zip System.zip (3.83 MB, 14 views)
My System SpecsSystem Spec
09 Oct 2012   #40

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That'll do nicely.

I can't believe we've got this far through the thread without me asking for a CHKDSK - there are signs of possible problems with teh hard drive.



Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.

You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive (http://skydrive.live.com ) and post a link to it so that I can take a look.

Post a new MGADiag report with details of any error messages encountered.
My System SpecsSystem Spec
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 Windows 7 Build 7601 This copy of Windows is not genuine - help please





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