Windows 7 Build 7601 This copy of Windows is not genuine - help please

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #31

    I'll have to think about where to go from here - back tomorrow!
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  2. Posts : 66
    Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #32

    Thank you for all your help, until tomorrow.
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  3. Posts : 66
    Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #33

    Have you had time for more thoughts on this problem yet Noel?
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  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #34

    Sorry - It's been one of those days today! I've only just got back to this
    Hopefully in an hour or two...
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  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #35

    Please export the Event logs for the Windows Application and System events (as evtx files), an compress and upload them - there may be some clues there.
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  6. Posts : 66
    Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #36

    I am not sure if I have done this correctly?

    Event File.zip
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  7. Posts : 66
    Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #37

    Something else, I removed this update today, only temporarily to stop the pop up reminders. Hope that is OK?


    Microsoft has released an update to Windows 7 Activation Technologies (KB971033), which improves its effectiveness and success rate to detect more than 70 known and potentially dangerous activation bypasses, cracks or exploits.
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  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #38

    It's up to you - I will need it present to be able to properly fix the problem, since it is involved in a fair amount of the processing in the MGADiag report. All removing it does is hide the current problem, and potentially leave your system open to further unnoticed degredation.

    As for the Event log, it appears to be only the log of errors from teh ATI Catalyst Conrol Center, not the Windows logs I need.

    Open Event Viewer
    In the left column, expand the Windows logs
    Highlight the Application entry and right-click on it
    Select 'Save All Events as...'
    enter 'Application' in the File name box, and save the file to the Desktop

    Repeat for the System log

    Now close Event Viewer

    On the desktop, highlight the two new files, and right-click - select 'Sent to..' > Compressed file
    Accept the default - this will create the zip file on the desktop.
    You can then attach the file you your reply.
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  9. Posts : 66
    Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #39

    I will restore that update now.
    Here are the files, should be correct this time, if not please let me know.

    Attachment 235819
    Windows 7 Build 7601 This copy of Windows is not genuine - help please Attached Files
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  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #40

    That'll do nicely.

    I can't believe we've got this far through the thread without me asking for a CHKDSK - there are signs of possible problems with teh hard drive.



    Please run a full CHKDSK and SFC scan....
    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key.

    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
    The CHKDSK will take a few hours depending on the size of the drive, so be patient!
    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

    then run the SFC.

    SFC -System File Checker - Instructions
    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
    At the Command prompt, type
    SFC /SCANNOW
    and hit the Enter key

    Wait for the scan to finish - make a note of any error messages - and then reboot.
    Copy the CBS.log file created to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive (http://skydrive.live.com ) and post a link to it so that I can take a look.

    Post a new MGADiag report with details of any error messages encountered.
      My Computer


 
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