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| 09 Oct 2012 | #41 |
| | I have run all the requested scans. Possibly why you have not asked for these before is because I have already run all of these scans prior to posting this problem. In my first thread I listed the results. NOW RESTORED: KB971033 update CHKDSK C: /R: No errors reported SFC /SCANNOW: Verification 100% complete. Windows Resource Protection did not find any integrity violations. CBS.log file link: CBS.log file 10.10.12.zip MGA Diagnostic Tool: Code: Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-3T7PC-WWBHB-BHRQC
Windows Product Key Hash: VvW3LsLNFcHl6WG9QpQ1rH+JREQ=
Windows Product ID: 00359-112-6321493-85980
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1BC27C47-4AFC-4744-A15B-D2C8F5BD8CB6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1BC27C47-4AFC-4744-A15B-D2C8F5BD8CB6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BHRQC</PKey><PID>00359-112-6321493-85980</PID><PIDType>5</PIDType><SID>S-1-5-21-3341527090-2742051375-1317818011</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-E ACPI BIOS Revision 1010</Version><SMBIOSVersion major="2" minor="3"/><Date>20051125000000.000000+000</Date></BIOS><HWID>F8933E07018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>880986A854C70E</Val><Hash>XDPvojxu4+w2XnOUd4p11YcsCYQ=</Hash><Pid>81602-903-9710515-68915</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 10:6:2012 18:04
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc
HWID Data-->
HWID Hash Current: OgAAAAIABgABAAEAAAADAAAAAQABAAEAeqgkgNQabTXq1HTqAIfekz6Ofgi+m06TkopiPbYOrF00tQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Nvidia AWRDACPI
FACP Nvidia AWRDACPI
SRAT AMD HAMMER
SSDT PTLTD POWERNOW
MCFG Nvidia AWRDACPI Last edited by militarymad; 09 Oct 2012 at 07:31 PM.. |
My System Specs | |
| 10 Oct 2012 | #42 |
| | It looks like you either didn't share the file, or didn't put it into your Public folder - I can't access it. It looks to me as if the problem has to be registry-related - and that's a massive database to search through to find what may simply be a single missing or malformed entry. Your problem is defined by three entries in the report. Cached Online Validation Code: N/A, hr = 0xc0000022 Licensing Data--> On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text. Error: 0x80070426 HealthStatus: 0x0001000000000000 Tampered Service: sppsvc This particular problem is on that I've only recently started to get to grips with, and if the third error were a different one, we'd have solved it by now. At the moment I have no idea where to look for a solution, so I'm groping in the dark. You have two choices. 1) A repair install, which should fix it - but no guarantees! 2) Persist with more hunt-and-peck troubleshooting here in the hope that I can find the source of the problem. It's up to you - I'm happy either way. |
| My System Specs |
| 10 Oct 2012 | #43 |
| | If you do not mind and you have the time I would prefer option 2, to carry on. If you feel that you are at a 'dead end' then just let me know. |
| My System Specs |
| . |
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| 10 Oct 2012 | #44 |
| | Lovely  This error only started cropping up last week, so far as I can tell/remember, although it's a variant on one that I solved a few weeks ago, it's proving a lot more resistant to troubleshooting  I need to play a little - back later (if you haven't heard form me by teatime, shout!) |
| My System Specs |
| 10 Oct 2012 | #45 |
| | |
| My System Specs |
| 10 Oct 2012 | #46 |
| | OK - a little research as background - Searching for HealthStatus: 0x0001000000000000 errors of 164000+ messages in my archive for teh MS Answers forums (now MS Community), there are 22 posts with this problem, in 15 threads 3 of those threads have been in the past week - the latest one prior is dated March, when the rest of the occurences appeared. At least two cases have involved Norton software. None have been solved short of a repair install. In the specialist MS WGA forum: 56 posts, in 23 threads - not all also have your other errors One user reported that BioShock was involved in the error ..... one was fixed by re-writing the SPPSVC Key! (had 0x80070003 error though - April)) Since the C0000022 error is a permissions one, it may be a good idea to check that first, and see if that changes the error messages. Please open Regedit Navigate to the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services branch right-click on the sppsvc entry in the left pane - select Permissions There should be four entries in the Security box CREATOR OWNER SYSTEM Administrators Users SYSTEM and Administrators should have Full Control and Read permissions ticked CREATOR OWNER should have 'Special permissions' ticked Users should have Read permission ticked (all should be greyed out) Click on the Advanced button Click on the Owner tab The Current Owner should be Administrators (if not, what is it?) DO NOT change anything at this time! Close the window, and exit regedit post your results. |
| My System Specs |
| 10 Oct 2012 | #47 |
| | All checked and the settings are as you stated. The current owner is: Administrators (Main\Administrators) |
| My System Specs |
| 10 Oct 2012 | #48 |
| | OK let's make sure that teh same is true for the actual entries themselves then. Please open Regedit Navigate to the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services branch right-click on the sppsvc entry in the left pane - select Permissions Click on the Advanced button Click on the Owners tab put a tick in the 'Replace owner on sub...' box, and click Apply, then OK (once) That should put you back in the main permissions box - now click on the Advanced button again. In the Permissions tab, put a tick in the 'Replace all child....' box, and click Apply, and OK out - exit Regedit reboot, and run another MGADIag report (I doubt it will be any different, but....) |
| My System Specs |
| 10 Oct 2012 | #49 |
| | All done Code: Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-3T7PC-WWBHB-BHRQC
Windows Product Key Hash: VvW3LsLNFcHl6WG9QpQ1rH+JREQ=
Windows Product ID: 00359-112-6321493-85980
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1BC27C47-4AFC-4744-A15B-D2C8F5BD8CB6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1BC27C47-4AFC-4744-A15B-D2C8F5BD8CB6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BHRQC</PKey><PID>00359-112-6321493-85980</PID><PIDType>5</PIDType><SID>S-1-5-21-3341527090-2742051375-1317818011</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-E ACPI BIOS Revision 1010</Version><SMBIOSVersion major="2" minor="3"/><Date>20051125000000.000000+000</Date></BIOS><HWID>F8933E07018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>880986A854C70E</Val><Hash>XDPvojxu4+w2XnOUd4p11YcsCYQ=</Hash><Pid>81602-903-9710515-68915</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 10:6:2012 18:04
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc
HWID Data-->
HWID Hash Current: OgAAAAIABgABAAEAAAADAAAAAQABAAEAeqgkgNQabTXq1HTqAIfekz6Ofgi+m06TkopiPbYOrF00tQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Nvidia AWRDACPI
FACP Nvidia AWRDACPI
SRAT AMD HAMMER
SSDT PTLTD POWERNOW
MCFG Nvidia AWRDACPI |
| My System Specs |
| 10 Oct 2012 | #50 |
| | No change (as expected) Perhaps it's the SPLDR service? Please run the following commands, and post the output Code: REG QUERY HKLM\SYSTEM\CurrentControlSet\Services\spldr /S REG QUERY HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S REG QUERY "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\Software Protection Platform Service" /S REG QUERY HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\SPP /S REG QUERY "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Key Management Service\KmsRequests" /S REG QUERY HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\sppuinotify /S REG QUERY HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VSS\Diag\SPP /S |
| My System Specs |
 |
Windows 7 Build 7601 This copy of Windows is not genuine - help please problems?
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