Windows 7 Build 7601 This copy of Windows is not genuine - help please

Page 5 of 13 FirstFirst ... 34567 ... LastLast

  1. Posts : 66
    Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #41

    I have run all the requested scans.
    Possibly why you have not asked for these before is because I have already run all of these scans prior to posting this problem. In my first thread I listed the results.

    NOW RESTORED: KB971033 update

    CHKDSK C: /R: No errors reported

    SFC /SCANNOW: Verification 100% complete. Windows Resource Protection did not find any integrity violations.

    CBS.log file link: CBS.log file 10.10.12.zip

    MGA Diagnostic Tool:

    Code:
    Diagnostic Report (1.9.0027.0):
      -----------------------------------------
      Windows Validation Data-->
       
      Validation Code: 0x8004FE21
      Cached Online Validation Code: N/A, hr = 0xc0000022
      Windows Product Key: *****-*****-3T7PC-WWBHB-BHRQC
      Windows Product Key Hash: VvW3LsLNFcHl6WG9QpQ1rH+JREQ=
      Windows Product ID: 00359-112-6321493-85980
      Windows Product ID Type: 5
      Windows License Type: Retail
      Windows OS version: 6.1.7601.2.00010300.1.0.003
      ID: {1BC27C47-4AFC-4744-A15B-D2C8F5BD8CB6}(3)
      Is Admin: Yes
      TestCab: 0x0
      LegitcheckControl ActiveX: N/A, hr = 0x80070002
      Signed By: N/A, hr = 0x80070002
      Product Name: Windows 7 Home Premium
      Architecture: 0x00000000
      Build lab: 7601.win7sp1_gdr.120330-1504
      TTS Error: 
      Validation Diagnostic: 
      Resolution Status: N/A
       
      Vista WgaER Data-->
      ThreatID(s): N/A, hr = 0x80070002
      Version: N/A, hr = 0x80070002
       
      Windows XP Notifications Data-->
      Cached Result: N/A, hr = 0x80070002
      File Exists: No
      Version: N/A, hr = 0x80070002
      WgaTray.exe Signed By: N/A, hr = 0x80070002
      WgaLogon.dll Signed By: N/A, hr = 0x80070002
       
      OGA Notifications Data-->
      Cached Result: N/A, hr = 0x80070002
      Version: N/A, hr = 0x80070002
      OGAExec.exe Signed By: N/A, hr = 0x80070002
      OGAAddin.dll Signed By: N/A, hr = 0x80070002
       
      OGA Data-->
      Office Status: 100 Genuine
      Microsoft Office Home and Student 2007 - 100 Genuine
      OGA Version: N/A, 0x80070002
      Signed By: N/A, hr = 0x80070002
      Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
       
      Browser Data-->
      Proxy settings: N/A
      User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
      Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
      Download signed ActiveX controls: Prompt
      Download unsigned ActiveX controls: Disabled
      Run ActiveX controls and plug-ins: Allowed
      Initialize and script ActiveX controls not marked as safe: Disabled
      Allow scripting of Internet Explorer Webbrowser control: Disabled
      Active scripting: Allowed
      Script ActiveX controls marked as safe for scripting: Allowed
       
      File Scan Data-->
       
      Other data-->
      Office Details: <GenuineResults><MachineData><UGUID>{1BC27C47-4AFC-4744-A15B-D2C8F5BD8CB6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BHRQC</PKey><PID>00359-112-6321493-85980</PID><PIDType>5</PIDType><SID>S-1-5-21-3341527090-2742051375-1317818011</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-E ACPI BIOS Revision 1010</Version><SMBIOSVersion major="2" minor="3"/><Date>20051125000000.000000+000</Date></BIOS><HWID>F8933E07018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>880986A854C70E</Val><Hash>XDPvojxu4+w2XnOUd4p11YcsCYQ=</Hash><Pid>81602-903-9710515-68915</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
       
      Spsys.log Content: 0x80070002
       
      Licensing Data-->
      On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
      Error: 0x80070426 
       
      Windows Activation Technologies-->
      HrOffline: 0x8004FE21
      HrOnline: N/A
      HealthStatus: 0x0001000000000000
      Event Time Stamp: 10:6:2012 18:04
      ActiveX: Registered, Version: 7.1.7600.16395
      Admin Service: Registered, Version: 7.1.7600.16395
      HealthStatus Bitmask Output:
      Tampered Service: sppsvc
       
       
      HWID Data-->
      HWID Hash Current: OgAAAAIABgABAAEAAAADAAAAAQABAAEAeqgkgNQabTXq1HTqAIfekz6Ofgi+m06TkopiPbYOrF00tQ==
       
      OEM Activation 1.0 Data-->
      N/A
       
      OEM Activation 2.0 Data-->
      BIOS valid for OA 2.0: yes, but no SLIC table
      Windows marker version: N/A
      OEMID and OEMTableID Consistent: N/A
      BIOS Information: 
        ACPI Table Name    OEMID Value            OEMTableID Value
        APIC                         Nvidia             AWRDACPI
        FACP                                    Nvidia             AWRDACPI
        SRAT                                    AMD                           HAMMER  
        SSDT                                    PTLTD                        POWERNOW
        MCFG                                   Nvidia             AWRDACPI
    Last edited by militarymad; 09 Oct 2012 at 19:31.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #42

    It looks like you either didn't share the file, or didn't put it into your Public folder - I can't access it.

    It looks to me as if the problem has to be registry-related - and that's a massive database to search through to find what may simply be a single missing or malformed entry.

    Your problem is defined by three entries in the report.

    Cached Online Validation Code: N/A, hr = 0xc0000022

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426


    HealthStatus: 0x0001000000000000
    Tampered Service: sppsvc

    This particular problem is on that I've only recently started to get to grips with, and if the third error were a different one, we'd have solved it by now. At the moment I have no idea where to look for a solution, so I'm groping in the dark.

    You have two choices.
    1) A repair install, which should fix it - but no guarantees!
    2) Persist with more hunt-and-peck troubleshooting here in the hope that I can find the source of the problem.

    It's up to you - I'm happy either way.
      My Computer


  3. Posts : 66
    Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #43

    If you do not mind and you have the time I would prefer option 2, to carry on. If you feel that you are at a 'dead end' then just let me know.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #44

    Lovely :)
    This error only started cropping up last week, so far as I can tell/remember, although it's a variant on one that I solved a few weeks ago, it's proving a lot more resistant to troubleshooting

    I need to play a little - back later (if you haven't heard form me by teatime, shout!)
      My Computer


  5. Posts : 66
    Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #45

    Sorry for the delay, here is that link to CBS.log file in SkyDrive:
    http://sdrv.ms/PWfzkG
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #46

    OK - a little research as background -

    Searching for HealthStatus: 0x0001000000000000 errors
    of 164000+ messages in my archive for teh MS Answers forums (now MS Community), there are 22 posts with this problem, in 15 threads
    3 of those threads have been in the past week - the latest one prior is dated March, when the rest of the occurences appeared.
    At least two cases have involved Norton software.

    None have been solved short of a repair install.

    In the specialist MS WGA forum:
    56 posts, in 23 threads - not all also have your other errors

    One user reported that BioShock was involved in the error
    ..... one was fixed by re-writing the SPPSVC Key! (had 0x80070003 error though - April))

    Since the C0000022 error is a permissions one, it may be a good idea to check that first, and see if that changes the error messages.

    Please open Regedit
    Navigate to the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services branch
    right-click on the sppsvc entry in the left pane - select Permissions

    There should be four entries in the Security box
    CREATOR OWNER
    SYSTEM
    Administrators
    Users

    SYSTEM and Administrators should have Full Control and Read permissions ticked
    CREATOR OWNER should have 'Special permissions' ticked
    Users should have Read permission ticked
    (all should be greyed out)
    Click on the Advanced button
    Click on the Owner tab
    The Current Owner should be Administrators (if not, what is it?)
    DO NOT change anything at this time!
    Close the window, and exit regedit
    post your results.
      My Computer


  7. Posts : 66
    Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #47

    All checked and the settings are as you stated.
    The current owner is: Administrators (Main\Administrators)
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #48

    OK let's make sure that teh same is true for the actual entries themselves then.
    Please open Regedit
    Navigate to the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services branch
    right-click on the sppsvc entry in the left pane - select Permissions

    Click on the Advanced button
    Click on the Owners tab
    put a tick in the 'Replace owner on sub...' box, and click Apply, then OK (once)
    That should put you back in the main permissions box - now click on the Advanced button again.
    In the Permissions tab, put a tick in the 'Replace all child....' box, and click Apply, and OK out - exit Regedit

    reboot, and run another MGADIag report (I doubt it will be any different, but....)
      My Computer


  9. Posts : 66
    Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #49

    All done

    Code:
    Diagnostic Report (1.9.0027.0):
      -----------------------------------------
      Windows Validation Data-->
       
      Validation Code: 0x8004FE21
      Cached Online Validation Code: N/A, hr = 0xc0000022
      Windows Product Key: *****-*****-3T7PC-WWBHB-BHRQC
      Windows Product Key Hash: VvW3LsLNFcHl6WG9QpQ1rH+JREQ=
      Windows Product ID: 00359-112-6321493-85980
      Windows Product ID Type: 5
      Windows License Type: Retail
      Windows OS version: 6.1.7601.2.00010300.1.0.003
      ID: {1BC27C47-4AFC-4744-A15B-D2C8F5BD8CB6}(3)
      Is Admin: Yes
      TestCab: 0x0
      LegitcheckControl ActiveX: N/A, hr = 0x80070002
      Signed By: N/A, hr = 0x80070002
      Product Name: Windows 7 Home Premium
      Architecture: 0x00000000
      Build lab: 7601.win7sp1_gdr.120330-1504
      TTS Error: 
      Validation Diagnostic: 
      Resolution Status: N/A
       
      Vista WgaER Data-->
      ThreatID(s): N/A, hr = 0x80070002
      Version: N/A, hr = 0x80070002
       
      Windows XP Notifications Data-->
      Cached Result: N/A, hr = 0x80070002
      File Exists: No
      Version: N/A, hr = 0x80070002
      WgaTray.exe Signed By: N/A, hr = 0x80070002
      WgaLogon.dll Signed By: N/A, hr = 0x80070002
       
      OGA Notifications Data-->
      Cached Result: N/A, hr = 0x80070002
      Version: N/A, hr = 0x80070002
      OGAExec.exe Signed By: N/A, hr = 0x80070002
      OGAAddin.dll Signed By: N/A, hr = 0x80070002
       
      OGA Data-->
      Office Status: 100 Genuine
      Microsoft Office Home and Student 2007 - 100 Genuine
      OGA Version: N/A, 0x80070002
      Signed By: N/A, hr = 0x80070002
      Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
       
      Browser Data-->
      Proxy settings: N/A
      User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
      Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
      Download signed ActiveX controls: Prompt
      Download unsigned ActiveX controls: Disabled
      Run ActiveX controls and plug-ins: Allowed
      Initialize and script ActiveX controls not marked as safe: Disabled
      Allow scripting of Internet Explorer Webbrowser control: Disabled
      Active scripting: Allowed
      Script ActiveX controls marked as safe for scripting: Allowed
       
      File Scan Data-->
       
      Other data-->
      Office Details: <GenuineResults><MachineData><UGUID>{1BC27C47-4AFC-4744-A15B-D2C8F5BD8CB6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BHRQC</PKey><PID>00359-112-6321493-85980</PID><PIDType>5</PIDType><SID>S-1-5-21-3341527090-2742051375-1317818011</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-E ACPI BIOS Revision 1010</Version><SMBIOSVersion major="2" minor="3"/><Date>20051125000000.000000+000</Date></BIOS><HWID>F8933E07018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>880986A854C70E</Val><Hash>XDPvojxu4+w2XnOUd4p11YcsCYQ=</Hash><Pid>81602-903-9710515-68915</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
       
      Spsys.log Content: 0x80070002
       
      Licensing Data-->
      On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
      Error: 0x80070426 
       
      Windows Activation Technologies-->
      HrOffline: 0x8004FE21
      HrOnline: N/A
      HealthStatus: 0x0001000000000000
      Event Time Stamp: 10:6:2012 18:04
      ActiveX: Registered, Version: 7.1.7600.16395
      Admin Service: Registered, Version: 7.1.7600.16395
      HealthStatus Bitmask Output:
      Tampered Service: sppsvc
       
       
      HWID Data-->
      HWID Hash Current: OgAAAAIABgABAAEAAAADAAAAAQABAAEAeqgkgNQabTXq1HTqAIfekz6Ofgi+m06TkopiPbYOrF00tQ==
       
      OEM Activation 1.0 Data-->
      N/A
       
      OEM Activation 2.0 Data-->
      BIOS valid for OA 2.0: yes, but no SLIC table
      Windows marker version: N/A
      OEMID and OEMTableID Consistent: N/A
      BIOS Information: 
        ACPI Table Name    OEMID Value            OEMTableID Value
        APIC                         Nvidia             AWRDACPI
        FACP                                    Nvidia             AWRDACPI
        SRAT                                    AMD                           HAMMER  
        SSDT                                    PTLTD                        POWERNOW
        MCFG                                   Nvidia             AWRDACPI
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #50

    No change (as expected)

    Perhaps it's the SPLDR service?
    Please run the following commands, and post the output

    Code:
     
    REG QUERY HKLM\SYSTEM\CurrentControlSet\Services\spldr  /S
    REG QUERY HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S
    REG QUERY "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\Software Protection Platform Service" /S
    REG QUERY HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\SPP /S
    REG QUERY "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Key Management Service\KmsRequests" /S
    REG QUERY HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\sppuinotify /S
    REG QUERY HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VSS\Diag\SPP /S
      My Computer


 
Page 5 of 13 FirstFirst ... 34567 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:22.
Find Us