Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 Build 7601 This copy of Windows is not genuine - help please

14 Oct 2012   #81
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Use the one with Full permissions - just put a tick in the 'replace all child...' box and click Apply, OK out

You're surrently dealing with the 'Avg' Key
you will also need to do it for the 'Avg Secure Search' key - and any others that throw similar errors.


My System SpecsSystem Spec
.
14 Oct 2012   #82
militarymad

Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
 
 

When I check the 'Replace all child objects...', and 'apply' then this Windows Security window pops up, if I check 'Yes' the check is removed from the 'child...'. If I check 'No' on this Windows Security I have the same result!
I have run the AVG removal program but the Registry has remained unchanged.
Windows 7 Build 7601 This copy of Windows is not genuine - help please-regedit9.gif
avgremover.log


My System SpecsSystem Spec
14 Oct 2012   #83
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It may just be me - the checkmark will always dsappear when you reopen the page (it's a command, not a status).

Again - highlight the Administrators entry in the Advanced window
Now click the Edit button
Change the 'Apply to', to read 'This key and subkeys'
may sure tehre's a tick in 'Full Control/Allow'
Click OK
put a tick in the 'Replace all child...' box and click OK out

Close regedit, and try AVG Remover again.
My System SpecsSystem Spec
.

14 Oct 2012   #84
militarymad

Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
 
 

I changed the permissions on Avg and AVG Secure Search and ran the AVG removal tool.
On rechecking the Registry, the changes I made re: ‘This key and subkeys’ had remained but unfortunately the Registry has not changed at all.
My System SpecsSystem Spec
15 Oct 2012   #85
militarymad

Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
 
 

Any other ideas as to what I could try next?
My System SpecsSystem Spec
15 Oct 2012   #86
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I thought I'd replied to that??
Run the 2012 remover again (the changes in teh registry may not take effect until after a reboot), and post the latest remover log.
My System SpecsSystem Spec
15 Oct 2012   #87
militarymad

Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
 
 

I have run the AVG 2013 32bit remover as that was the version I had installed.
The log is:
Code:
2012-10-15 11:38:32,390 INFO AvgRemover 2012.0.5
-------------------------------------------------------
2012-10-15 11:38:32,406 DEBUG Avg9Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 11:38:32,406 DEBUG Avg8Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 11:38:32,406 DEBUG Reading HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion:ProgramFilesDir (x86) value failed (error: e001003d)
2012-10-15 11:38:32,406 INFO Command line: "C:\Users\Mike\Desktop\avg_remover_stf_x86_2013_2706.exe" 
2012-10-15 11:38:32,406 WARN AvgDir param empty.
2012-10-15 11:38:32,406 WARN AvgDataDir param empty.
2012-10-15 11:38:32,406 DEBUG Disabling IDP Self Protection has failed with error 0xe0010054
2012-10-15 11:38:35,000 INFO AvgRemover runs in attempt number 1
2012-10-15 11:38:35,015 INFO Attempting to uninstall AVG Identity Protection.
2012-10-15 11:38:35,109 INFO Attempting to uninstall toolbar
2012-10-15 11:43:03,359 INFO AvgRemover 2012.0.5
-------------------------------------------------------
2012-10-15 11:43:03,390 DEBUG Avg9Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 11:43:03,390 DEBUG Avg8Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 11:43:03,390 DEBUG Reading HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion:ProgramFilesDir (x86) value failed (error: e001003d)
2012-10-15 11:43:03,390 INFO Command line: "C:\Users\Mike\Desktop\avg_remover_stf_x86_2013_2706.exe" /run_number=2 /ndis_nextstep=1
2012-10-15 11:43:03,390 WARN AvgDir param empty.
2012-10-15 11:43:03,390 WARN AvgDataDir param empty.
2012-10-15 11:43:03,390 DEBUG Disabling IDP Self Protection has failed with error 0xe0010054
2012-10-15 11:43:03,390 INFO AvgRemover runs in attempt number 2
2012-10-15 11:43:03,390 INFO Attempting to uninstall AVG Identity Protection.
2012-10-15 11:43:03,453 INFO Attempting to uninstall toolbar
2012-10-15 11:48:46,125 INFO AvgRemover 2012.0.5
-------------------------------------------------------
2012-10-15 11:48:46,140 DEBUG Avg9Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 11:48:46,156 DEBUG Avg8Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 11:48:46,156 DEBUG Reading HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion:ProgramFilesDir (x86) value failed (error: e001003d)
2012-10-15 11:48:46,156 INFO Command line: "C:\Users\Mike\Desktop\avg_remover_stf_x86_2013_2706.exe" /run_number=3 /ndis_nextstep=1
2012-10-15 11:48:46,156 WARN AvgDir param empty.
2012-10-15 11:48:46,156 WARN AvgDataDir param empty.
2012-10-15 11:48:46,156 DEBUG Disabling IDP Self Protection has failed with error 0xe0010054
2012-10-15 11:48:46,156 INFO AvgRemover runs in attempt number 3
2012-10-15 11:48:46,156 INFO Attempting to uninstall AVG Identity Protection.
2012-10-15 11:48:46,234 INFO Attempting to uninstall toolbar
2012-10-15 11:54:13,078 INFO AvgRemover 2012.0.5
-------------------------------------------------------
2012-10-15 11:54:13,093 DEBUG Avg9Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 11:54:13,093 DEBUG Avg8Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 11:54:13,093 DEBUG Reading HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion:ProgramFilesDir (x86) value failed (error: e001003d)
2012-10-15 11:54:13,093 INFO Command line: "C:\Users\Mike\Desktop\avg_remover_stf_x86_2013_2706.exe" /run_number=4 /ndis_nextstep=1
2012-10-15 11:54:13,093 WARN AvgDir param empty.
2012-10-15 11:54:13,093 WARN AvgDataDir param empty.
2012-10-15 11:54:13,093 DEBUG Disabling IDP Self Protection has failed with error 0xe0010054
2012-10-15 11:54:13,093 INFO AvgRemover runs in attempt number 4
2012-10-15 11:54:13,093 INFO Attempting to uninstall AVG Identity Protection.
2012-10-15 11:54:13,109 INFO Attempting to uninstall toolbar
2012-10-15 11:59:15,968 INFO AvgRemover 2012.0.5
-------------------------------------------------------
2012-10-15 11:59:15,968 DEBUG Avg9Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 11:59:15,968 DEBUG Avg8Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 11:59:15,968 DEBUG Reading HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion:ProgramFilesDir (x86) value failed (error: e001003d)
2012-10-15 11:59:15,968 INFO Command line: "C:\Users\Mike\Desktop\avg_remover_stf_x86_2013_2706.exe" /run_number=5 /ndis_nextstep=1
2012-10-15 11:59:15,968 WARN AvgDir param empty.
2012-10-15 11:59:15,968 WARN AvgDataDir param empty.
2012-10-15 11:59:15,968 DEBUG Disabling IDP Self Protection has failed with error 0xe0010054
2012-10-15 11:59:15,968 INFO AvgRemover runs in attempt number 5
2012-10-15 11:59:15,968 INFO Attempting to uninstall AVG Identity Protection.
2012-10-15 11:59:15,968 DEBUG Maximum number (5) of program runs reached
2012-10-15 11:59:15,968 INFO Attempting to uninstall toolbar
2012-10-15 18:41:18,222 INFO AvgRemover 2012.0.5
-------------------------------------------------------
2012-10-15 18:41:18,222 DEBUG Deleting stuck RunOnce value from registry.
2012-10-15 18:41:18,222 DEBUG Avg9Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 18:41:18,222 DEBUG Avg8Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 18:41:18,222 DEBUG Reading HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion:ProgramFilesDir (x86) value failed (error: e001003d)
2012-10-15 18:41:18,222 INFO Command line: "C:\Users\Mike\Desktop\avg_remover_stf_x86_2013_2706.exe" 
2012-10-15 18:41:18,222 WARN AvgDir param empty.
2012-10-15 18:41:18,222 WARN AvgDataDir param empty.
2012-10-15 18:41:18,222 DEBUG Disabling IDP Self Protection has failed with error 0xe0010054
2012-10-15 18:44:52,675 INFO AvgRemover runs in attempt number 1
2012-10-15 18:44:52,675 INFO Attempting to uninstall AVG Identity Protection.
2012-10-15 18:44:52,675 INFO Attempting to uninstall toolbar
2012-10-15 18:48:10,078 INFO AvgRemover 2012.0.5
-------------------------------------------------------
2012-10-15 18:48:10,125 DEBUG Avg9Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 18:48:10,125 DEBUG Avg8Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 18:48:10,125 DEBUG Reading HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion:ProgramFilesDir (x86) value failed (error: e001003d)
2012-10-15 18:48:10,125 INFO Command line: "C:\Users\Mike\Desktop\avg_remover_stf_x86_2013_2706.exe" /run_number=2 /ndis_nextstep=1
2012-10-15 18:48:10,125 WARN AvgDir param empty.
2012-10-15 18:48:10,125 WARN AvgDataDir param empty.
2012-10-15 18:48:10,125 DEBUG Disabling IDP Self Protection has failed with error 0xe0010054
2012-10-15 18:48:10,125 INFO AvgRemover runs in attempt number 2
2012-10-15 18:48:10,125 INFO Attempting to uninstall AVG Identity Protection.
2012-10-15 18:48:10,171 INFO Attempting to uninstall toolbar
2012-10-15 18:53:00,968 INFO AvgRemover 2012.0.5
-------------------------------------------------------
2012-10-15 18:53:01,000 DEBUG Avg9Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 18:53:01,000 DEBUG Avg8Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 18:53:01,000 DEBUG Reading HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion:ProgramFilesDir (x86) value failed (error: e001003d)
2012-10-15 18:53:01,000 INFO Command line: "C:\Users\Mike\Desktop\avg_remover_stf_x86_2013_2706.exe" /run_number=3 /ndis_nextstep=1
2012-10-15 18:53:01,000 WARN AvgDir param empty.
2012-10-15 18:53:01,015 WARN AvgDataDir param empty.
2012-10-15 18:53:01,015 DEBUG Disabling IDP Self Protection has failed with error 0xe0010054
2012-10-15 18:53:01,015 INFO AvgRemover runs in attempt number 3
2012-10-15 18:53:01,015 INFO Attempting to uninstall AVG Identity Protection.
2012-10-15 18:53:01,015 INFO Attempting to uninstall toolbar
2012-10-15 18:55:45,281 INFO AvgRemover 2012.0.5
-------------------------------------------------------
2012-10-15 18:55:45,312 DEBUG Avg9Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 18:55:45,312 DEBUG Avg8Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 18:55:45,312 DEBUG Reading HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion:ProgramFilesDir (x86) value failed (error: e001003d)
2012-10-15 18:55:45,312 INFO Command line: "C:\Users\Mike\Desktop\avg_remover_stf_x86_2013_2706.exe" /run_number=4 /ndis_nextstep=1
2012-10-15 18:55:45,312 WARN AvgDir param empty.
2012-10-15 18:55:45,312 WARN AvgDataDir param empty.
2012-10-15 18:55:45,312 DEBUG Disabling IDP Self Protection has failed with error 0xe0010054
2012-10-15 18:55:45,312 INFO AvgRemover runs in attempt number 4
2012-10-15 18:55:45,312 INFO Attempting to uninstall AVG Identity Protection.
2012-10-15 18:55:45,312 INFO Attempting to uninstall toolbar
2012-10-15 19:01:59,171 INFO AvgRemover 2012.0.5
-------------------------------------------------------
2012-10-15 19:01:59,203 DEBUG Avg9Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 19:01:59,203 DEBUG Avg8Uninstall\Directories key failed to open (error: e0010013)
2012-10-15 19:01:59,203 DEBUG Reading HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion:ProgramFilesDir (x86) value failed (error: e001003d)
2012-10-15 19:01:59,203 INFO Command line: "C:\Users\Mike\Desktop\avg_remover_stf_x86_2013_2706.exe" /run_number=5 /ndis_nextstep=1
2012-10-15 19:01:59,203 WARN AvgDir param empty.
2012-10-15 19:01:59,203 WARN AvgDataDir param empty.
2012-10-15 19:01:59,203 DEBUG Disabling IDP Self Protection has failed with error 0xe0010054
2012-10-15 19:01:59,203 INFO AvgRemover runs in attempt number 5
2012-10-15 19:01:59,203 INFO Attempting to uninstall AVG Identity Protection.
2012-10-15 19:01:59,203 DEBUG Maximum number (5) of program runs reached
2012-10-15 19:01:59,218 INFO Attempting to uninstall toolbar
My System SpecsSystem Spec
15 Oct 2012   #88
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Suggestion: If plan A doesn't work go to plan B; Safe Mode. I have also seen parts that won't remove because they are still active in Services and have to be stopped first.
If I'm getting in the way just tell me to leave.
My System SpecsSystem Spec
15 Oct 2012   #89
militarymad

Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
 
 

Thank you I should have thought of that, I will try it now.
My System SpecsSystem Spec
15 Oct 2012   #90
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Once you get AVG out of the way you and Noel can have fun getting your computer back to genuine. If you still have problems with removing AVG I still have a few things that might help.
My System SpecsSystem Spec
Reply

 Windows 7 Build 7601 This copy of Windows is not genuine - help please




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows 7 Build 7601 Copy Not Genuine - another one!
Your help greatly appreciated. Had all sorts of problems with an Update stuck on 'Configuring'. Eventually got that sorted only to get this problem. From reading previous threads, seems I will need to run diagnostic to get help, so here is result: Diagnostic Report (1.9.0027.0):...
Windows Updates & Activation
This copy of Windows is not genuine Build 7601
Error started popping up on my fiance's laptop the past couple of days. We had bought this laptop... 3? 4? years ago from a local Fry's. I replaced the HD with a SSD and did a clean install with a windows ISO off Digital River website using the product key on the sticker on bottom of laptop. This...
Windows Updates & Activation
Build 7601 This copy of Windows is not genuine
2 years or more after owning my XPS L502X I received an error saying that I needed to activate my version of windows. Windows 7 Home Premium came installed on my computer and I haven't had any activation issues with it until now. I had done a system restore yesterday to late December 2013 since...
Windows Updates & Activation
THis copy of Windows is not genuine. Build 7601
I recently had to reimage my pc with the Windows 7 Disc provided to me from Dell, now a month later I get this error. I already ran slmgr -rearm command, but this will show up again in 30 days and don't want to have to reimage again. Any suggestions? Diagnostic Report (1.9.0027.0):...
Windows Updates & Activation
Build 7601 - this copy of windows is not genuine
I bought a newly built desktop PC from a private seller on eBay about three months ago and everything has been running fine but today I got a full screen message, before the desktop appeared, saying Windows 7 is not genuine. The error code at the bottom-left of this is 0xC004F032. When I go...
Windows Updates & Activation
win 7 pro build 7601 this copy of windows is not genuine please help
my win 7 pro is oem software bought from tiger direct when i built system about 1.5 yrs ago ran fine no problems about 2 months ago blew hard drive and reloaded everything all good activated and updated then build error came on above clock can anyone help called ms and they say they dont know...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:29.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App