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Windows 7: Can't Get Windows Updates

10 Oct 2012   #11
maranatha4u

Windows 7 Pro, 64-bit
 
 
Back To You

Please let me know if you receive the copied/pasted photos (2) I just sent you. They are MUCH more clear when copied/pasted, granted. If, for whatever reason you didn't receive them, simply give me your conventional e-mail address, and I'll send them to you immediately. This message exchange interface on SevenForums is rather inconvenient; and e-mail communication would probably be much better.

Thank you.

Larry Hild
____________________________________________________

Quote   Quote: Originally Posted by NoelDP View Post
Let's have a look at a few other things...

Please post a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell



My System SpecsSystem Spec
.
10 Oct 2012   #12
maranatha4u

Windows 7 Pro, 64-bit
 
 

I did this. Do you not receive the two posted photos? You can go to my Facebook page (for better security) and Message me with your (conventional) e-mail address if you wish (so that it will not be seen here). My Facebook page is: www.facebook.com/lhild
My System SpecsSystem Spec
10 Oct 2012   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

PLEASE JUST FOLLOW THE INSTRUCTIONS

For the LAST time....
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
My System SpecsSystem Spec
.

10 Oct 2012   #14
maranatha4u

Windows 7 Pro, 64-bit
 
 

As an FYI, I had already done this for you yesterday (I attached both photos), as well as copied/pasted them for you. If you're not receiving them, then there's an issue we're obviously having with the interface of Seven Forums. To make matters MUCH more simple, if you provided me your e-mail address, I'd be happy to send you the attached photos (2). You could message me on Facebook: Larry Hild | Facebook. Attached is the screenshot showing you that I deed indeed attach the two photos (yesterday) to you, as well as the other two photos (again) for you. I don't know what further info you need (??).

Quote   Quote: Originally Posted by NoelDP View Post
PLEASE JUST FOLLOW THE INSTRUCTIONS

For the LAST time....
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
My System SpecsSystem Spec
10 Oct 2012   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I DO NOT WANT PHOTOS
ISTHAT SO HARD TO UNDERSTAND?

just follow the instructions - EXACTLY.
My System SpecsSystem Spec
10 Oct 2012   #16
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Larry, the MGA Diag report will be a text file.
My System SpecsSystem Spec
10 Oct 2012   #17
derekimo

Microsoft Community Contributor Award Recipient

 
 

Maybe this will explain what is actually expected of Larry,

Windows Genuine and Activation Issue Posting Instructions

There are no pictures needed, you download and run the tool.

When it is done, you copy and paste the results in your next post.

The link above explains it with pictures to show the steps.
My System SpecsSystem Spec
10 Oct 2012   #18
maranatha4u

Windows 7 Pro, 64-bit
 
 

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V27RH-TKW44-KQK3W
Windows Product Key Hash: RjXAjpzfPe/XRicgJ92Zlm+YJ3g=
Windows Product ID: 00371-OEM-9305434-55210
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {21389D8C-51A1-414B-A3A6-D64E89C6AA34}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{21389D8C-51A1-414B-A3A6-D64E89C6AA34}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KQK3W</PKey><PID>00371-OEM-9305434-55210</PID><PIDType>8</PIDType><SID>S-1-5-21-3822973686-234049461-2214256919</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 760 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="5"/><Date>20090817000000.000000+000</Date></BIOS><HWID>14913307018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>B10K </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65976</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7601.17514
 
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-054-355210-02-1033-7600.0000-1612011
Installation ID: 003175410903452210162676221926401410826901933511144043
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: KQK3W
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 10/10/2012 9:25:04 PM
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:15:2012 18:38
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEA6GFQMPbaAErI6xQDNO3yFW7BWmOqT0bK
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL B10K 
FACP DELL B10K 
HPET DELL B10K 
BOOT DELL B10K 
MCFG DELL B10K 
SSDT DELL st_ex
ASF! DELL B10K 
____ DELL B10K 
SLIC DELL B10K 
SSDT DELL st_ex
SSDT DELL st_ex
SSDT DELL st_ex
My System SpecsSystem Spec
10 Oct 2012   #19
maranatha4u

Windows 7 Pro, 64-bit
 
 

Like so?
My System SpecsSystem Spec
10 Oct 2012   #20
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by maranatha4u View Post
Like so?
Yes, that was it.
My System SpecsSystem Spec
Reply

 Can't Get Windows Updates




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