Windows 7 home prem serial number issue


  1. Posts : 2
    Windows 7 Home Premium
       #1

    Windows 7 home prem serial number issue


    Hi

    I hope you can help with a recent issue thats shown itself. I bought a used Acer Aspire 5542 laptop months ago running Win 7 home prem with all the latest updates and everything running fine. A few days ago a message popped up telling me the serial number was invalid although there is the COA on the underside of the laptop. On a suggestion from a friend I ran Belarc Advisor to find out the code installed, it showed the two numbers were different. What Im assuming is the hdd has crashed/been upgraded, and replaced with a dodgy copy of Windows, or Ive been scammed.

    Where do I stand on this, can I replace the dodgy no. with the real one, download a beta and use the coa, or am I stuck with having to buy a new Windows disc?

    Thanks in advance

    Ray
      My Computer


  2. Posts : 983
    7 x64
       #2

    If you have a Legal COA sticker on the outside for the version of Windows you are running you can change the License key to that and it should activate.

    Product Key Number - Change

    Open Control panel and then open System and at the bottom is a Link to "Change Product Key" click that and input the key from the COA sticker.
    Last edited by Brink; 08 Oct 2012 at 11:16. Reason: added link for more info
      My Computer


  3. Posts : 2
    Windows 7 Home Premium
    Thread Starter
       #3

    Edwar

    Thanks for that information, I will do as you say and let you know in a few days

    Thanks again

    Ray
      My Computer


 

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