Win 7 Build 7601 activation issues

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  1. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #11

    NoelDP said:
    Let's concentrate on the MGA results, please - Much as I hate Norton, it's often NOT responsible for this particular error.

    There is almost certainly NO NEED for a repair install!
    I suppose my quick trip to the shops before doing the install actually saved me a bit of time, eh?
      My Computer


  2. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #12

    Might be worth noting that I cannot get a hold of the original key for the OEM disc I have used to install windows. The case was damaged in a small fire not so long back, and key recovery programs are only able to pick up the latest one used - the one I just got off Microsoft for Win 7.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    Possibly :)

    First - did you actually uninstall Norton? If so, did you also run the Norton Removal Tool at the time?

    Second - I am concerned that you say you purchased OEM, while the Key installed here is Retail. Does the Key for your OEM end in TVJYG ?? If so, then you either purchased a counterfeit, or your vendor accidentally gave you a retail package (not likely!!) - please describe the packaging, and compare it with the examples here... How to Tell - What to look for

    Third - Your problem may be soluble by rebuilding the licensing store....


    Please first try recreating Licensing Store.

    Recreate the Licensing Store
    Go to Start > All Programs > Accessories
    Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
    Run the following commands in the Command Prompt window, using the Enter key at the end of each

    net stop sppsvc
    (wait until the service has stopped before entering the following lines)

    Code:
     
    CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    REN tokens.dat tokens.bar
    net start sppsvc
    slui.exe
    After a couple of seconds Windows Activation dialog will appear.
    You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
    If you are asked for your Key, use the one on the COA sticker on the machine's case

    Reboot and Post back with a new MGADiag report
    Last edited by NoelDP; 09 Oct 2012 at 12:49. Reason: code box
      My Computer


  4. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #14

    NoelDP said:
    Possibly :)

    First - did you actually uninstall Norton? If so, did you also run the Norton Removal Tool at the time?

    Second - I am concerned that you say you purchased OEM, while the Key installed here is Retail. Does the Key for your OEM end in TVJYG ?? If so, then you either purchased a counterfeit, or your vendor accidentally gave you a retail package (not likely!!) - please describe the packaging, and compare it with the examples here... How to Tell - What to look for

    Third - Your problem may be soluble by rebuilding the licensing store....


    Please first try recreating Licensing Store.

    Recreate the Licensing Store
    Go to Start > All Programs > Accessories
    Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
    Run the following commands in the Command Prompt window, using the Enter key at the end of each

    net stop sppsvc
    (wait until the service has stopped before entering the following lines)

    Code:
     
    CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    REN tokens.dat tokens.bar
    net start sppsvc
    slui.exe
    After a couple of seconds Windows Activation dialog will appear.
    You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
    If you are asked for your Key, use the one on the COA sticker on the machine's case

    Reboot and Post back with a new MGADiag report
    I uninstalled via the Programs and features menu within the control panel, I'm not sure if that opened the Norton Removal Tool, I know that I didn't open the tool myself.

    The key would say retail because it is a new key, purchased from Microsoft today. As my above post said, I no longer have access to the key packaged with the OEM version of Windows, the sticker packaged with the box was destroyed shortly after purchase and was never applied to the case for reference.

    I'll check back with results from your 3rd point soon.
      My Computer


  5. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #15

    Went to input the key, Error Code 0x8007000D telling me the data is invalid. Double checked, code is good.

    Could this be a retail key clashing with a version of windows installed via an OEM disc?
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    Ah - The Key does make sense, then.

    You really do need to apply the NRT -
    Download the Norton Removal Tool from here https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home

    Close all other programs, then run the tool. When it's complete, reboot the machine whether it asks for it or not.

    After the reboot, open an Elevated Command Prompt, and run the following command

    NETSH WINSOCK RESET

    You'll be advised to reboot - do so.
    then post another MGADiag report.


      My Computer


  7. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #17

    Done, done and done.

    Here's the MGADiag report.

    Code:
    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-8F3G3-WFFTF-TVJYG
    Windows Product Key Hash: xeG+ozMLTwvEwgD1ZohvHeN4DMQ=
    Windows Product ID: 00359-892-1275767-85844
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {7D045996-1CBC-4BE7-96AF-990B2DC1A352}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7D045996-1CBC-4BE7-96AF-990B2DC1A352}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TVJYG</PKey><PID>00359-892-1275767-85844</PID><PIDType>5</PIDType><SID>S-1-5-21-4125182449-179962957-2213755620</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1015</Version><SMBIOSVersion major="2" minor="7"/><Date>20120502000000.000000+000</Date></BIOS><HWID>C3FF0F00010000FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-892-127576-00-2057-7601.0000-2832012
    Installation ID: 013844613282062146539791096714331933875364552302126832
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: TVJYG
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 09/10/2012 19:14:04
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C532
    HealthStatus: PASS
    Event Time Stamp: 10:9:2012 14:26
    WAT Activex: Registered
    WAT Admin Service: Registered
    
    HWID Data-->
    HWID Hash Current: OgAAAAIAAwABAAEAAQAEAAAAAgABAAEAHKLCLRU/xuBkx3TEClPixHrLd/aCTMrEsWovCFrIEmmWYw==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			ALASKA		A M I
      FACP			ALASKA		A M I
      HPET			ALASKA		A M I
      MCFG			ALASKA		A M I
      SSDT			SataRe		SataTabl
      SSDT			SataRe		SataTabl
      SSDT			SataRe		SataTabl
      BGRT			ALASKA		A M I
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18
      My Computer


  9. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #19

    Ahh, no need. I tried entering the activation key one more time before I got a response, and it worked. Whatever you got me to do managed to kick my OS into gear!

    Thanks a lot for the help Noel, it's really, really appreciated!

    Take Care!
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #20

    No probs - please post a new MGADIag report, so we can sign off on it properly
      My Computer


 
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