Code 800B0100 : Windows Update encountered an unknown error.

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  1. Posts : 17
    Windows 7 Ultimate x64
       #1

    Code 800B0100 : Windows Update encountered an unknown error.


    I have ran the fix-it, downloaded SP1 straight from the microsoft website (still wouldn't install), etc. etc. No avail.

    I'm running Windows 7 Ultimate 64-bit

    i also get Code 8024200D

    I'm sure if i uploaded the correct CheckSUR, but it was the only one that showed up when i searched for it.

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-222R8-X9Y84-7MKH9
    Windows Product Key Hash: 84lQGojDkbUXg1OvrMybVOfN8ts=
    Windows Product ID: 00426-068-0900084-86284
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {979E6E1E-5CD5-436A-9E66-4241887AEBFF}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Administrator\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{979E6E1E-5CD5-436A-9E66-4241887AEBFF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7MKH9</PKey><PID>00426-068-0900084-86284</PID><PIDType>5</PIDType><SID>S-1-5-21-2633915218-4021917787-2440151185</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0901   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100224000000.000000+000</Date></BIOS><HWID>01B83607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7600.16385
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-068-090008-00-1033-7600.0000-2852011
    Installation ID: 017826624135356775443151957304042496982925930975959055
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7MKH9
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 10/9/2012 8:57:50 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 10:9:2012 13:27
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: PAAAAAEABAABAAEAAQAEAAAAAwABAAEAonau+YrNjCZGvGhlhDQ+WVh9ashiPeBFWVc99QKvgMa/peqC
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			022410		APIC1410
      FACP			022410		FACP1410
      HPET			022410		OEMHPET 
      MCFG			022410		OEMMCFG 
      OEMB			022410		OEMB1410
      OSFR			022410		OEMOSFR 
      SSDT			DpgPmm		CpuPm
    Code 800B0100 : Windows Update encountered an unknown error. Attached Files
    Last edited by Broosh; 09 Oct 2012 at 21:10.
      My Computer


  2. Posts : 834
    Windows 7 Ultimate SP1 x64
       #2

    Have you tried running the System Update Readiness Tool?
      My Computer


  3. Posts : 17
    Windows 7 Ultimate x64
    Thread Starter
       #3

    yes i have, quite a few times actually haha. this has been an ongoing issue for a couple months now and i've just brushed it off. but i'm finally fed up with it and want to combat it somehow.


    EDIT: i also get Code 8024200D, i just forgot to mention it
      My Computer


  4. Posts : 834
    Windows 7 Ultimate SP1 x64
       #4

    Broosh said:
    yes i have, quite a few times actually haha. this has been an ongoing issue for a couple months now and i've just brushed it off. but i'm finally fed up with it and want to combat it somehow.


    EDIT: i also get Code 8024200D, i just forgot to mention it
    Ok so try this first:
    Fix the problem with Microsoft Windows Update that is not working

    if that fails then try this:
    http://go.microsoft.com/fwlink/?LinkId=231149

    If all else fails then you would have to run and sfc scan, then start uninstalling all installed updates.
      My Computer


  5. Posts : 17
    Windows 7 Ultimate x64
    Thread Starter
       #5

    ionbasa said:
    Broosh said:
    yes i have, quite a few times actually haha. this has been an ongoing issue for a couple months now and i've just brushed it off. but i'm finally fed up with it and want to combat it somehow.


    EDIT: i also get Code 8024200D, i just forgot to mention it
    Ok so try this first:
    Fix the problem with Microsoft Windows Update that is not working

    if that fails then try this:
    http://go.microsoft.com/fwlink/?LinkId=231149

    If all else fails then you would have to run and sfc scan, then start uninstalling all installed updates.

    tried both those, tried to run the update again, still failed. installation was not successful. all 4 important updates failed. (not just SP1)
      My Computer


  6. Posts : 834
    Windows 7 Ultimate SP1 x64
       #6

    Broosh said:
    ionbasa said:
    Broosh said:
    yes i have, quite a few times actually haha. this has been an ongoing issue for a couple months now and i've just brushed it off. but i'm finally fed up with it and want to combat it somehow.


    EDIT: i also get Code 8024200D, i just forgot to mention it
    Ok so try this first:
    Fix the problem with Microsoft Windows Update that is not working

    if that fails then try this:
    http://go.microsoft.com/fwlink/?LinkId=231149

    If all else fails then you would have to run and sfc scan, then start uninstalling all installed updates.

    tried both those, tried to run the update again, still failed. installation was not successful. all 4 important updates failed. (not just SP1)
    Which 4 updates?
      My Computer


  7. Posts : 17
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Security Update for Microsoft .NET Framework 3.5.1 on Windows 7
    Security Update for Windows 7 for x64-based Systems (KB2305420)
    Security Update for Windows 7 for x64-based Systems (KB2579686)
    Windows 7 Service Pack 1 for x64-based Systems (KB976932)
      My Computer


  8. Posts : 834
    Windows 7 Ultimate SP1 x64
       #8

    Can you copy "C:\Windows\Logs\CBS\CheckSUR.log" to the desktop and upload it?

    Next try running step 1 and 3 here: SFC /SCANNOW Command - System File Checker
    and also upload the sfcdetails.txt file
      My Computer


  9. Posts : 17
    Windows 7 Ultimate x64
    Thread Starter
       #9

    i uploaded CheckSUR already, it's in the first post.


    EDIT: doing the other part now


    EDIT#2: looks like the 2 CheckSURS are different, so idk which to go off of...
    Code 800B0100 : Windows Update encountered an unknown error. Attached Files
      My Computer


  10. Posts : 17
    Windows 7 Ultimate x64
    Thread Starter
       #10

    Windows Resource Protection did not find any integrity violations. (for step 1)


    attached is the SFC Details
    Code 800B0100 : Windows Update encountered an unknown error. Attached Files
      My Computer


 
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