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Windows Update failing with Error codes: 8007371B, 800736B3, 80070246
Windows7 Professional x64, SP1
8GB RAM, Intel Core i5
170GB free space on SSD.
Office 2010
Samsung Galaxy Note
KIES
Hi
My Windows 7 (x64) PC has been working fine until recently. The trouble started with attempting to use my Samsung Galaxy Note and sync using Samsung's KIES using a USB connection.
It was a bit glitchy but I finally got the thing to sync. But today it didnt want to know and kept saying that my phone had "No SIM card installed", which is not true as the phone was picking up a mobile phone signal fine.
In Task Manager I discovered a thing called TrustedInstaller.exe which is persistently taking up 23 to 25% of my processor. I looked online and discovered that it was the correct size and that it was something to do with Windows Updates. So ran Windows Update and discovered that it wanted to install about 11 patches. This is odd because I run Windows Update every 1 or 2 weeks.
Error code: 8007371B
Error code: 800736B3
But when I ran Windows Update two things failed. So I executed a Restore Point to 2 days ago and I ran Window Update again. Same problem except that now there are THREE error codes:
Error code: 8007371B
Error code: 800736B3
Error code: 80070246
So this time I followed the windows error code links and although there was nothing describing my error codes, I ran Microsoft FixIt, and did Windows Update again. Still the same problem.
So then I download ms System Update Readiness Tool (for Win 7 x64) - KB947821
CLUE:
When I try to do the Windows Update, it doest seem to even download anything and gets stuck at "Downloading 3 updates 0 KB total, 0% complete."
I'm thinking that something is must be wrong if it thinks it needs to download "0 KB" (!!)
- Any thoughts?
J
Last edited by shiphen; 13 Oct 2012 at 06:44.