Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 Build 7601 Not Geniune error

18 Oct 2012   #1

Windows 7 32bit Home Premium
 
 
Windows 7 Build 7601 Not Geniune error

I received the 'Windows 7 Build 7601 ... not geniune' error on the desktop computer (used by mainly the kids). I've done some little tinkering and research trying to resolve this error on my own and some of the things I do seem to make the error go away but only for a day or a few hours and then it pops back up so I'm turning here to see if anyone can help. Thank you in advance...

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc0000034
Windows Product Key: *****-*****-WJ847-3DK86-6X9KV
Windows Product Key Hash: CxJuGjz3HoB2VeHs5tDdYXMwdbM=
Windows Product ID: 00359-033-4009152-85397
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C92F9D23-1FA4-41FC-8FA5-F1983A87504D}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120305-1505
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Outlook 2007 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C92F9D23-1FA4-41FC-8FA5-F1983A87504D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6X9KV</PKey><PID>00359-033-4009152-85397</PID><PIDType>5</PIDType><SID>S-1-5-21-3919104093-1489641815-319937570</SID><SYSTEM><Manufacturer>GATEWAY</Manufacturer><Model>GT5404</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>CF94510J.15A.0028.2006.1213.1629</Version><SMBIOSVersion major="2" minor="4"/><Date>20061213000000.000000+000</Date></BIOS><HWID>DFC83507018400E6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>7A71A6A2A23170C</Val><Hash>p/nUUTROT/m0DpSTMBMKO2k77gU=</Hash><Pid>81610-902-4559401-62486</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>636B0961914270A</Val><Hash>ZS+QsGCy1lRVsNzbXgAVFAqifRs=</Hash><Pid>81602-901-9993912-68086</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): 0xC0000034
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:12:2012 07:17
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAQABAAAAAQABAAEAnJ/4xFB8SOTkboSVsmBUoTi4ciKA1w==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   GATEWA  SYSTEM  
  FACP   GATEWA  SYSTEM  
  HPET   GATEWA  SYSTEM  
  MCFG   GATEWA  SYSTEM  
  WDDT   GATEWA  SYSTEM  
  ASF!   GATEWA  SYSTEM  
  SLIC   GATEWA  SYSTEM  
  SSDT   GATEWA  CpuPm
  SSDT   GATEWA  CpuPm
  SSDT   GATEWA  CpuPm
  SSDT   GATEWA  CpuPm
  SSDT   GATEWA  CpuPm


My System SpecsSystem Spec
.

18 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Oh, Lordie!
The 0xc0000034 error is one that has so far proved to be very elusive - but yours is one of the 'cleanest' examples I've seen, so there may be hope



Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.

You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive (http://skydrive.live.com ) and post a link to it so that I can take a look.

Post a new MGADiag report with details of any error messages encountered.
My System SpecsSystem Spec
19 Oct 2012   #3

Windows 7 32bit Home Premium
 
 

Hi Noel,

Did all the above without any issues or errors. Here is the link for the cbs.log ...

https://skydrive.live.com/redir?resi...CuqCJ1TX19bMbQ

Thanks,
JJ
My System SpecsSystem Spec
.


20 Oct 2012   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

There's no errors found in the SFC, but it did do a fair amount of tidying up.

Please download and run the ChecSUR tool.


Please run the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Method 2)

Then zip the CheckSUR.log and upload it to your public SkyDrive so I can take a look - post a link in your reply.

The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
My System SpecsSystem Spec
22 Oct 2012   #5

Windows 7 32bit Home Premium
 
 

Hi Noel,

Here is the updated link you requested ...

https://skydrive.live.com/redir?resi...N3QBfRCU7HPlyc
My System SpecsSystem Spec
22 Oct 2012   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 


It's the CheckSUR log I need - you seem to have uploaded a new CBS log?
C:\Windows\Logs\CBS\CheckSUR.log
My System SpecsSystem Spec
22 Oct 2012   #7

Windows 7 32bit Home Premium
 
 

My System SpecsSystem Spec
22 Oct 2012   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Hmm - 33 minutes, and no errors detected, RATS!

We'll have to go hunting.

Please open an Elevated Command Prompt, and run the following commands - I don't need detail, just the number of files found after each command is run (they could be slow, or quick to run - it depend on the amount of RAM in your system)


DIR C:\Windows /AR /S
DIR C:\Windows\ServiceProfiles /AR /S
DIR C:\Windows\System32 /AR /S
DIR C:\Windows\winsxs /AR /S
DIR C:\Windows\Servicing /AR /S
My System SpecsSystem Spec
22 Oct 2012   #9

Windows 7 32bit Home Premium
 
 

Hmmmm, hunting wabbits? Sorry ...

Here is what I found:

DIR C:\Windows /AR /S -- 1679 Files, 153 Dir
DIR C:\Windows\ServiceProfiles /AR /S - 0 Files, 66 Dir

DIR C:\Windows\System32 /AR /S - 6 Files, 0 Dirs
DIR C:\Windows\winsxs /AR /S - Volume in drive C has no label. Volume Serial Number xxx-xxx. File Not Found.
DIR C:\Windows\Servicing /AR /S - Volume in drive C has no label. Volume Serial Number xxx-xxx. File Not Found.



My System SpecsSystem Spec
22 Oct 2012   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Youch!
DIR C:\Windows /AR /S -- 1679 Files, 153 Dir

There shouldn't be more than a few (90 in a clean install) - and these are all ooutside the areas I was looking at....
OK.
Please run the following command - it will create a file on the desktop (flist.txt).
please attach the file to your reply....

DIR C:\Windows /AR /S >%userprofile%\desktop\flist.txt
My System SpecsSystem Spec
Reply

 Windows 7 Build 7601 Not Geniune error




Thread Tools



Similar help and support threads for2: Windows 7 Build 7601 Not Geniune error
Thread Forum
Windows 7 Build 7601 "This Copy of Windows is Not Geniune" Error Windows Updates & Activation
Windows 7 Build 7601 Not Genuine Error Fix Windows Updates & Activation
Another Windows 7 build 7601 error Windows Updates & Activation
Windows 7 build 7601 This copy windows is not geniune Windows Updates & Activation
windows 7 build 7601 even after geniune activation? help? Windows Updates & Activation
This copy of windows is not geniune build 7601- What did I do? Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:47 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33