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Windows 7: Windows 7 Build 7601 "This Copy of Windows is Not Geniune" Error

24 Oct 2012   #21
BigTexas

Windows 7 Professional 64 bit
 
 

Thanks Noel
After 1 pass of Memtest I had over 6000 errors so I called Crucial
They're sending me 4 new sticks to replace it.

So sometime early next week I should be able to get back in the saddle and diagnose the issue. I'll let you know when the memory is installed. Until then, the cpu is off (going to use my work laptop) to prevent more data corruption.


My System SpecsSystem Spec
.
25 Oct 2012   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Nice to hear that Crcial are so good about their warranty!
good luck.
My System SpecsSystem Spec
29 Oct 2012   #23
BigTexas

Windows 7 Professional 64 bit
 
 

Alright Noel
We're back up and running with brand new memory in my system

I'd love your advice on how to clean up any corruption that occurred due to the old memory before we get back into the meat of solving the "Not Genuine Issue"

I'm ready to fire on your command, just tell me what to do now.
My System SpecsSystem Spec
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30 Oct 2012   #24
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

First run SFC /SCANNOW and post the CBS.log file
My System SpecsSystem Spec
30 Oct 2012   #25
BigTexas

Windows 7 Professional 64 bit
 
 

Looks like there are corrupted files that the diagnostic couldn't repair
If you know any way to fix that short of wiping the hdd and re-installing Win, I'm all ears.
My System SpecsSystem Spec
30 Oct 2012   #26
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's actually only one error there
Cannot verify component files for ntprint.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)

Let's see if the CheckSUR tool can fix that.... (or find anything else)

Please run the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Method 2)

Then zip the CheckSUR.log and upload it to your public SkyDrive so I can take a look - post a link in your reply.

The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
My System SpecsSystem Spec
30 Oct 2012   #27
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Hi Noel,

Is there a spate of these cropping up atm?
My System SpecsSystem Spec
30 Oct 2012   #28
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I was thinking it was fairly quiet, actually (probably because of the rush to install Win8)
My System SpecsSystem Spec
31 Oct 2012   #29
BigTexas

Windows 7 Professional 64 bit
 
 

It took some looking but I finally found the log file

Here is the result

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-10-30 10:17

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest Missing 0x00000002 amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79.manifest amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79
(fix) CSI Manifest Missing CSI File Replaced File: amd64_ntprint.inf_31bf3856ad364e35_6.1.7601.17514_none_9926a270d1526b79.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-neutralcab.cab
(f) CSI Manifest Missing 0x00000002 amd64_bth.inf_31bf3856ad364e35_6.1.7601.17514_none_d06ac9aad230c1d6.manifest amd64_bth.inf_31bf3856ad364e35_6.1.7601.17514_none_d06ac9aad230c1d6
(fix) CSI Manifest Missing CSI File Replaced File: amd64_bth.inf_31bf3856ad364e35_6.1.7601.17514_none_d06ac9aad230c1d6.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-neutralcab.cab

Summary:
Seconds executed: 445
Found 2 errors
Fixed 2 errors
CSI Manifest Missing Total count: 2
Fixed: CSI Manifest Missing. Total count: 2
My System SpecsSystem Spec
31 Oct 2012   #30
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - that's fixed the problem that SFC found (I think!)
Now - what exactly are your symptoms now?
My System SpecsSystem Spec
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 Windows 7 Build 7601 "This Copy of Windows is Not Geniune" Error




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