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Windows 7 Build 7601 "This Copy of Windows is Not Geniune" Error
This started to occur today for the first time. Can you help me diagnose and eliminate it?
I haven't run any registry cleanups or installed any new programs outside of windows updates for the last several weeks.
Running Windows 7 Pro 64 bit which was acquired from a neighbor who works for Microsoft here in WA so I know it is genuine. Haven't had a single issue with activation or recognition of it as genuine software until today.
The web test fails and directs me to a page to buy new windows software. Thanks, but no thanks.
Please help?
Adam
Code:Results of my MGADiag Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: N/A, hr = 0x8007041d Windows Product Key: *****-*****-G7KQH-TGHXM-7VPM3 Windows Product Key Hash: Tf7hfKdz0cSFtzYNQKXSpwiQLHA= Windows Product ID: 00371-177-4443132-85742 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {BC7E392A-1B03-4B70-917B-D3F3719FBF91}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.120830-0333 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Enterprise 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{BC7E392A-1B03-4B70-917B-D3F3719FBF91}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7VPM3</PKey><PID>00371-177-4443132-85742</PID><PIDType>5</PIDType><SID>S-1-5-21-808344236-533275635-2000723624</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7514</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.1</Version><SMBIOSVersion major="2" minor="5"/><Date>20080528000000.000000+000</Date></BIOS><HWID>7D373B07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>7514MS</OEMID><OEMTableID>A7514200</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>433658FB0019771</Val><Hash>XeKHqSQECPboiQSYscryrlPdDsk=</Hash><Pid>81599-952-0393526-65148</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007041D' to display the error text. Error: 0x8007041D Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x0001000000000000 Event Time Stamp: 10:18:2012 15:08 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered Service: sppsvc HWID Data--> HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAonbyqfYYws6ENCwSCIXOJka8bJJSZGI9TLJ+giqF OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: no, invalid Windows marker Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 7514MS A7514200 FACP 7514MS A7514200 HPET 7514MS OEMHPET MCFG 7514MS OEMMCFG SLIC 7514MS A7514200 OEMB 7514MS A7514200 SSDT DpgPmm CpuPm Results of ChkDsk Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\>chkdsk c: The type of the file system is NTFS. WARNING! F parameter not specified. Running CHKDSK in read-only mode. CHKDSK is verifying files (stage 1 of 3)... 243200 file records processed. File verification completed. 597 large file records processed. 0 bad file records processed. 2 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)... 313966 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 3)... 243200 file SDs/SIDs processed. Security descriptor verification completed. 35384 data files processed. CHKDSK is verifying Usn Journal... 33698360 USN bytes processed. Usn Journal verification completed. Windows has checked the file system and found no problems. 244196000 KB total disk space. 110486904 KB in 151581 files. 88608 KB in 35385 indexes. 0 KB in bad sectors. 350716 KB in use by the system. 65536 KB occupied by the log file. 133269772 KB available on disk. 4096 bytes in each allocation unit. 61049000 total allocation units on disk. 33317443 allocation units available on disk.
Last edited by Brink; 18 Oct 2012 at 20:44. Reason: code box