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Windows 7: Windows Update cannot currently check for updates

20 Oct 2012   #1
menanayo

Windows 7 Home Premium 64bit
 
 
Windows Update cannot currently check for updates

Help I'm having the same problem.

When I try to update my computer (Windows 7 64bit) I get an error message stating "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer."

And when I checked out the services the Windows Update service is COMPLETELY GONE! What do I do?


My System SpecsSystem Spec
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20 Oct 2012   #2
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

Hello Menanayo,

You could use the tutorial below to restore the Windows Update service. In addition, make sure that you have the Background Intelligent Transfer Service as well.
Services - Restore Default Services in Windows 7
Afterwards, see if you are able to run Windows Update. If not, then use OPTION TWO in the tutorial below to reset and re-register Windows Update to see if you may be able to afterwards.
Windows Update - Reset
Hope this helps,
Shawn
My System SpecsSystem Spec
06 Dec 2012   #3
AstaLaVista

Windows 7 x64 (Ultimate)
 
 

Helping a friend with the FBI Moneypak Virus I got to this link when I was wanting to do a windows update. Thanks Brink that surely did the trick, unfortunately for me... it seems like I still have a long way to go to resolve this issue.

Almost immediately after running the Windows Update I get an error Code 80246008 so now I have to google that one and hope I can find a solution. It seems like I am going to be better off installing Windows from scratch or Running Windows Repair.
My System SpecsSystem Spec
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06 Dec 2012   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

PLease start a new thread of your own, aafter reading and following the instructions at Windows Update Posting Instructions
My System SpecsSystem Spec
10 Dec 2012   #5
gigaimage

Win 7 Home Premium 64 bit
 
 

Here is a comprehensive list of 12 methods: Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

The one that might work for you depends on nature of the problem in your system. None worked for me though (I have exactly same problem on my Windows 7 Home Premimum SP1 notebook).

I suspect that it is wups2.dll corruption issue in my case. It is of 0 byte. So I will have to go through factory restore route.

Few pointers from my experience:
* These services must be on every time: Windows Module Installer, BITS, Windows Update, Time sync.
* Pending.xml (Method # 11) solution must be last resort. It is strongly discouraged by MS support guy.
My System SpecsSystem Spec
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