Windows 7: 0xC004E003 error code ..how to solve the problem? =(

acotazchot · 20 Oct 2012

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-BJD6C-K3YVH-DVQJG
Windows Product Key Hash: WFqPPaNJ0hrc3E/8MgITJa2Xf0M=
Windows Product ID: 00359-OEM-8992687-00118
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2BCC8FD5-B365-4957-A754-C2D30410368F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\lenovo\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9371A2DB-31EA-49F0-9DF3-521F14F8E5D2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DVQJG</PKey><PID>00359-OEM-8992687-00118</PID><PIDType>2</PIDType><SID>S-1-5-21-392713920-3137314953-1789510034</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>Lenovo G580</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>5ECN36WW(V3.02)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120806000000.000000+000</Date></BIOS><HWID>7EFE3907018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65883</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800118-02-1033-7601.0000-2952012
Installation ID: 015996469325961515056425110415651324242684489205945840
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: DVQJG
License Status: Initial grace period
Time remaining: 2220 minute(s) (1 day(s))
Remaining Windows rearm count: 2
Trusted time: 10/21/2012 3:29:00 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAIAAQABAAIAAQABAAAABAABAAEA6GG2+WzrFT8u8nyDnvBeb3f2tJxMGIYsinY61pZj

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			LENOVO		CB-01   
  FACP			LENOVO		CB-01   
  HPET			LENOVO		CB-01   
  BOOT			LENOVO		CB-01   
  MCFG			LENOVO		CB-01   
  UEFI			LENOVO		CB-01   
  ASF!			LENOVO		CB-01   
  SLIC			LENOVO		CB-01   
  SSDT			LENOVO		CB-01   
  ASPT			LENOVO		CB-01   
  FPDT			LENOVO		CB-01   
  SSDT			LENOVO		CB-01   
  SSDT			LENOVO		CB-01   
  SSDT			LENOVO		CB-01

marsmimar · 20 Oct 2012

Hello acotazchot and welcome to Seven Forums.

Error Code 0xC004E003 usually occurs when product activation fails. If you were trying to activate your copy of Windows 7 you may want to try telephone support.

1. Click Start, and in the Search box type : slui.exe 4
2. Press ENTER on your Keyboard
3. Select your Country.
4. Select the Phone Activation option, and hold on for a real person.

error code: 0xC004E003 - Microsoft Community

EDIT: Please follow the diagnostic information provided by NoelDP in Post # 3.

NoelDP · 21 Oct 2012

You have an ASUS Key on a Lenovo computer - this will never work
The SLIC table appears to be damaged, as well.
This appears to be an almost brand new machine.

For what version and edition of Windows is the machine licensed, according to the COA sticker on the case (or inside the battery compartment)?

Your installation of Office is counterfeit - based on a blocked Volume License Key.

Windows 7: 0xC004E003 error code ..how to solve the problem? =(

0xC004E003 error code ..how to solve the problem? =( problems?