New
#1
Updated from 32 bit to 64 bit Ultimate, now saying invalid activation
Hello,
I'm using a computer I built myself two years ago, back then a friend of my brother who works in IT assisted with the build and installed an OEM copy of windows 7 ultimate 32 bit he had via USB, the copy was genuine and was activated. Earlier today I decided to upgrade from 32 bit to 64 bit after hearing that a 32 bit key works on a 64 bit installation.
I attained an ISO for 64 bit windows from here Protip: Install Windows Using Flash Drive : buildapc and found the product key for my copy of windows using SIW software.
I formatted my hard drive and installed Windows 7 x64 successfully, however in the system window it says "3 days until automatic activation. Activate windows now". At first I thought I may have entered the key wrong, so I clicked 'change product key' and re-entered the key, upon doing so I get the 0xC004E003 error, saying that license evaluation failed.
It gives me the option to contact microsoft, but this just leads me to a dead end microsoft help page, no number for phone activation or anything.
If I click on activate windows now I get 3 options: To buy a new product key, entering a different key or to "Contact Microsoft to help resolve this problem" which again just leads to the dead end help window, I DO NOT get any option for phone activation (I've tried running slui.exe 4, still no option).
Buying a new key would be tolerable, but when I click the option to buy a new product key it takes me to the windows validation page, validates and then says:
"Welcome to Windows!
Because Windows installed on your PC is genuine, enjoy the security, reliability and protection it provides."
Then offers me security essentials, as if my copy of windows is already completely fine and activated, it gives me no option to purchase a new key.
So if I can't buy a new Key and I can't activate with my current key, what am I supposed to do?
MGADiag info:
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2 Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g= Windows Product ID: 00426-OEM-8992662-00006 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {B4ACE060-01DA-4788-8490-342ED6D437FF}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.120830-0333 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{B4ACE060-01DA-4788-8490-342ED6D437FF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3600090765-2818980367-4119061241</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1015 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100331000000.000000+000</Date></BIOS><HWID>85E43307018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00178-926-600006-02-2057-7601.0000-2952012 Installation ID: 006433280956824436993954188956061134305103540076343675 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: HYRR2 License Status: Initial grace period Time remaining: 42960 minute(s) (29 day(s)) Remaining Windows rearm count: 3 Trusted time: 21/10/2012 16:55:54 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 10:21:2012 16:50 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: OgAAAAEABgABAAEAAAAEAAAAAQABAAEA6GG09/abVPIQM/Tj7ukwD0jEgDEQBmI9PpPzb92Xf5JCGg== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 033110 APIC1021 FACP 033110 FACP1021 SRAT AMD FAM_F_10 HPET 033110 OEMHPET MCFG 033110 OEMMCFG OEMB 033110 OEMB1021 SSDT A M I POWERNOW