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Windows 7: Cannot Complete Installing Updates, or Check for New Updates HELP

23 Oct 2012   #1

Georgia
 
 
Cannot Complete Installing Updates, or Check for New Updates HELP

I seen that someone else had this same problem in here so I copied and pasted this problem here in my own Thread cause I'm having the same problem, but seems that I couldn't use the help that was giving to that user cause it was for that user only.

Windows Update now says, "Restart your computer to install important updates." When I do, the computer shuts down, saying "Preparing to configure updates..." When it restarts, it says, "Configuring updates...100% completed..." then restarts again. Upon reaching the welcome screen this time, it says "Failed to configure updates...reverting changes...Welcome" and returns me to my desktop. At this point, when I try to manually check for new updates (or if I just leave Windows Update alone until it checks itself), Windows Update tells me "Restart your computer to install important updates," and the process loops again, so I cannot check for updates.



Report- Windows 7 Please Help.zip

If you do not want to download the report here it is..

Code:
 
Advanced SystemCare Diagnose Report v1.0
Date: 2012/10/23 11:41:44
 
----------------------------------
01 - Operating System
----------------------------------
 
0101 - Operating System : Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
0102 - Language : English (Regional Setting: English)
0103 - BIOS : BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10
0104 - Processor : Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz (4 CPUs), ~2.5GHz
0105 - Memory : 4096MB RAM
0106 - Available OS Memory : 3894MB RAM
0107 - Page File : 2317MB used, 5470MB available
0108 - Windows Dir : C:\windows
0109 - DirectX Version : DirectX 11
0110 - DX Setup Parameters : Not found
0111 - User DPI Setting : Using System DPI
0112 - System DPI Setting : 96 DPI (100 percent)
0113 - DWM DPI Scaling : Disabled
0114 - DxDiag Version : 6.01.7601.17514
 
----------------------------------
02 - Processor
----------------------------------
 
0201 - Caption : Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz x4 ~2527MHz
0202 - Current Clock Speed : 2527MHz
0203 - L1-Cache : 64.00 KB
0204 - L2-Cache : 512.00 KB
0205 - L3-Cache : 3.00 MB
 
----------------------------------
03 - Video Adapter
----------------------------------
 
0301 - Card Name : Intel(R) HD Graphics
0302 - Manufacturer : Intel Corporation
0303 - Chip Type : Intel(R) HD Graphics (Core i3)
0304 - DAC Type : Internal
0305 - Device Key : Enum\PCI\VEN_8086&DEV_0046&SUBSYS_05051028&REV_02
0306 - Display Memory : 1696 MB
0307 - AdapterRAM : 1.68 GB
0308 - Current Mode : 1366 x 768 (32 bit) (60Hz)
0309 - Monitor Name : Generic PnP Monitor
0310 - Driver Name : igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
0311 - Driver Version : 8.15.0010.2342
0312 - Driver Language : English
0313 - DDI Version : 10
0314 - Driver Model : WDDM 1.1
0315 - Driver Beta : False
0316 - Driver Debug : False
0317 - Driver Date : 3/25/2011 22:17:46
0318 - Driver Size : 7473664
0319 - VDD : n/a
0320 - Mini VDD : n/a
0321 - Mini VDD Date : n/a
0322 - Mini VDD Size : 0
0323 - Device Identifier : {D7B78E66-4306-11CF-BE7A-0F25A2C2C535}
0324 - Vendor ID : 0x8086
0325 - Device ID : 0x0046
0326 - SubSys ID : 0x05051028
0327 - Revision ID : 0x0002
0328 - Driver Strong Name : oem3.inf:Intel.Mfg.NTamd64:iILKM0:8.15.10.2342:pci\ven_8086&dev_0046&subsys_05051028
0329 - Rank Of Driver : 00E60001
0330 - Video Accel : ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C 
0331 - Deinterlace Caps : {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
0332 - D3D9 Overlay : Supported
0333 - DXVA-HD : Supported
0334 - DDraw Status : Enabled
0335 - D3D Status : Enabled
0336 - AGP Status : Enabled
0337 - Notes : No problems found.
 
0338 - OpenGL : 6.1.7600.16385 (win7_rtm.090713-1255)
 
----------------------------------
04 - Memory
----------------------------------
 
0401 - Total Memory : 3.80 GB
0402 - Free Memory : 1.88 GB
0403 - Total Pagefile : 7.61 GB
0404 - Free Pagefile : 5.33 GB
 
0405 - Bank Label : DIMM_A
0406 - Speed : 1333 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 4.00 GB
 
----------------------------------
05 - Network
----------------------------------
 
0501 - Description : Dell Wireless 1502 802.11b/g/n
0502 - Driver Date : 1-24-2011
0503 - Driver Version : 9.2.0.225
 
----------------------------------
06 - Motherboard
----------------------------------
 
0601 - Model : 024DTD
0602 - Manufacturer : Dell Inc.
 
----------------------------------
07 - Sound Device
----------------------------------
 
0701 - Description : Speakers / Headphones (IDT High Definition Audio CODEC)
0702 - Default Sound Playback : True
0703 - Default Voice Playback : False
0704 - Hardware ID : HDAUDIO\FUNC_01&VEN_111D&DEV_76D1&SUBSYS_10280505&REV_1002
0705 - Manufacturer ID : 1
0706 - Product ID : 100
0707 - Type : WDM
0708 - Driver Name : stwrt64.sys
0709 - Driver Version : 6.10.6341.0000
0710 - Driver attributes : Final Retail
0711 - Date and Size : 5/27/2011 15:06:16
0713 - Driver Provider : IDT
0714 - Min/Max Sample Rate : 4642746, 4642746
0715 - Static/Strm HW Mix Bufs : 4642746, 4642746
0716 - Static/Strm HW 3D Bufs : 4642746, 4642746
0717 - HW Memory : 4642754
0718 - Voice Management : False
0719 - EAX(tm) 2.0 Listen/Src : False, False
0720 - I3DL2(tm) Listen/Src : False, False
0721 - Notes : No problems found.
 
0701 - Description : Communications Headphones (IDT High Definition Audio CODEC)
0702 - Default Sound Playback : False
0703 - Default Voice Playback : True
0704 - Hardware ID : HDAUDIO\FUNC_01&VEN_111D&DEV_76D1&SUBSYS_10280505&REV_1002
0705 - Manufacturer ID : 1
0706 - Product ID : 100
0707 - Type : WDM
0708 - Driver Name : stwrt64.sys
0709 - Driver Version : 6.10.6341.0000
0710 - Driver attributes : Final Retail
0711 - Date and Size : 5/27/2011 15:06:16
0713 - Driver Provider : IDT
0714 - Min/Max Sample Rate : 4642746, 4642746
0715 - Static/Strm HW Mix Bufs : 4642746, 4642746
0716 - Static/Strm HW 3D Bufs : 4642746, 4642746
0717 - HW Memory : 4642754
0718 - Voice Management : False
0719 - EAX(tm) 2.0 Listen/Src : False, False
0720 - I3DL2(tm) Listen/Src : False, False
0721 - Notes : No problems found.
 
 
----------------------------------
08 - Hard Disk
----------------------------------
 
0801 - Model : WDC WD5000BPVT-75HXZT3(Western Digital)
0802 - Media Type : Fixed hard disk media
0803 - Size : 465.76 GB
0804 - Interface Type : Serial ATA
 
0801 - Model : Pantech Mass storage USB Device
0802 - Media Type : NULL
0803 - Size : 0
 
0801 - Model : Pantech Mass storage USB Device
0802 - Media Type : NULL
0803 - Size : 0
0805 - Driver Date : 6-21-2006
0806 - Driver Version : 6.1.7600.16385
 
0807 - Caption : C:\
0808 - Capacity : 451.01 GB
0809 - Free Space : 385.42 GB
0810 - Drive Type : 3-Fixed
0811 - File System : NTFS
 
----------------------------------
09 - Process
----------------------------------
 
0901 - 0000 Idle 0 0 0 
0901 - 0004 System 0 0 0 
0901 - 0174 smss.exe 0 0 0 normal 
0901 - 01b0 avgrsa.exe 0 0 0 normal 
0901 - 01ec avgcsrva.exe 0 0 0 normal 
0901 - 031c csrss.exe 0 0 0 normal 
0901 - 0368 wininit.exe 0 0 0 high 
0901 - 0384 csrss.exe 1 73 47 normal 
0901 - 03a0 services.exe 0 0 0 normal 
0901 - 03b8 lsass.exe 0 0 0 normal 
0901 - 03c0 lsm.exe 0 0 0 normal 
0901 - 01a8 svchost.exe 0 0 0 normal 
0901 - 0334 ASCService.exe 0 0 0 high C:\Program Files (x86)\IObit\Advanced SystemCare 5
0901 - 03f0 svchost.exe 0 0 0 normal 
0901 - 041c svchost.exe 0 0 0 normal 
0901 - 043c svchost.exe 0 0 0 normal 
0901 - 0468 svchost.exe 0 0 0 normal 
0901 - 048c stacsv64.exe 0 0 0 normal 
0901 - 0500 winlogon.exe 1 6 0 high 
0901 - 0558 svchost.exe 0 0 0 normal 
0901 - 05f4 svchost.exe 0 0 0 normal 
0901 - 06d0 spoolsv.exe 0 0 0 normal 
0901 - 06f4 svchost.exe 0 0 0 normal 
0901 - 0770 AESTSr64.exe 0 0 0 normal 
0901 - 07a0 astsrv.exe 0 0 0 normal C:\windows\SysWOW64
0901 - 07b8 avgfws.exe 0 0 0 normal C:\Program Files (x86)\AVG\AVG2012
0901 - 07d8 avgwdsvc.exe 0 0 0 normal C:\Program Files (x86)\AVG\AVG2012
0901 - 056c svchost.exe 0 0 0 normal 
0901 - 0614 svchost.exe 0 0 0 normal C:\windows\SysWOW64
0901 - 0740 CommandService.exe 0 0 0 normal C:\Program Files (x86)\LeapFrog\LeapFrog Connect
0901 - 0820 svchost.exe 0 0 0 normal 
0901 - 087c svchost.exe 0 0 0 normal 
0901 - 08b0 svchost.exe 0 0 0 normal 
0901 - 08d0 ToolbarUpdater.exe 0 0 0 normal C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6
0901 - 08f0 ExtensionUpdaterService.exe 0 0 0 normal C:\Program Files\Web Assistant
0901 - 0924 WLIDSVC.EXE 0 0 0 normal 
0901 - 0954 AVGIDSAgent.exe 0 0 0 normal C:\Program Files (x86)\AVG\AVG2012
0901 - 0964 WLIDSVCM.EXE 0 0 0 normal 
0901 - 0ad4 svchost.exe 0 0 0 below normal 
0901 - 0ba8 avgnsa.exe 0 0 0 normal 
0901 - 0bb8 avgemca.exe 0 0 0 normal 
0901 - 0bd0 WUDFHost.exe 0 0 0 normal 
0901 - 0c0c svchost.exe 0 0 0 normal 
0901 - 0e54 avgcsrva.exe 0 0 0 normal 
0901 - 0f60 taskhost.exe 1 18 15 normal 
0901 - 0688 dwm.exe 1 17 2 high 
0901 - 0c54 explorer.exe 1 356 226 normal 
0901 - 0b6c Apoint.exe 1 93 42 normal 
0901 - 0b64 quickset.exe 1 15 13 normal 
0901 - 0ed4 TiltWheelMouse.exe 1 16 21 normal C:\Windows\System32
0901 - 0ea4 sttray64.exe 1 16 16 normal 
0901 - 0eec RocketDock.exe 1 33 43 normal C:\Program Files (x86)\RocketDock
0901 - 0f34 ASCTray.exe 1 56 26 normal C:\Program Files (x86)\IObit\Advanced SystemCare 5
0901 - 0fa0 WmiPrvSE.exe 0 0 0 normal 
0901 - 0ec4 IAStorIcon.exe 1 33 15 normal C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology
0901 - 0da4 avgtray.exe 1 145 43 normal C:\Program Files (x86)\AVG\AVG2012
0901 - 0e94 vprot.exe 1 17 14 normal C:\Program Files (x86)\AVG Secure Search
0901 - 0dec jusched.exe 1 9 2 normal C:\Program Files (x86)\Common Files\Java\Java Update
0901 - 101c Monitor.exe 1 14 11 normal C:\Program Files (x86)\LeapFrog\LeapFrog Connect
0901 - 1270 wmpnetwk.exe 0 0 0 normal 
0901 - 12fc svchost.exe 0 0 0 normal 
0901 - 13c0 ApMsgFwd.exe 1 9 6 normal 
0901 - 13e4 ApntEx.exe 1 13 5 normal 
0901 - 13fc conhost.exe 1 27 10 normal 
0901 - 0fcc hidfind.exe 1 9 3 normal 
0901 - 0e9c dllhost.exe 0 0 0 normal 
0901 - 16fc IAStorDataMgrSvc.exe 0 0 0 normal C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology
0901 - 1738 LMS.exe 0 0 0 normal C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS
0901 - 17b8 UNS.exe 0 0 0 normal C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS
0901 - 12b4 TrustedInstaller.exe 0 0 0 normal 
0901 - 109c wuauclt.exe 1 36 11 normal 
0901 - 0d3c taskeng.exe 1 9 3 normal 
0901 - 0fb4 jusched.exe 1 9 2 below normal C:\Program Files (x86)\Common Files\Java\Java Update
0901 - 0808 taskhost.exe 1 9 5 normal 
0901 - 0cc8 ASC.exe 1 1660 293 normal C:\Program Files (x86)\IObit\Advanced SystemCare 5
0901 - 0600 chrome.exe 1 187 74 normal C:\Users\Danielle\AppData\Local\Google\Chrome\Application
0901 - 08bc chrome.exe 1 9 1 normal C:\Users\Danielle\AppData\Local\Google\Chrome\Application
0901 - 116c chrome.exe 1 9 1 normal C:\Users\Danielle\AppData\Local\Google\Chrome\Application
0901 - 1598 chrome.exe 1 10 1 normal C:\Users\Danielle\AppData\Local\Google\Chrome\Application
0901 - 1674 chrome.exe 1 10 1 normal C:\Users\Danielle\AppData\Local\Google\Chrome\Application
0901 - 1668 chrome.exe 1 10 1 normal C:\Users\Danielle\AppData\Local\Google\Chrome\Application
0901 - 16c4 chrome.exe 1 10 1 normal C:\Users\Danielle\AppData\Local\Google\Chrome\Application
0901 - 0bf8 chrome.exe 1 9 11 normal C:\Users\Danielle\AppData\Local\Google\Chrome\Application
0901 - 0544 chrome.exe 1 135 1 below normal C:\Users\Danielle\AppData\Local\Google\Chrome\Application
0901 - 070c chrome.exe 1 4 1 normal C:\Users\Danielle\AppData\Local\Google\Chrome\Application
0901 - 1480 chrome.exe 1 157 1 below normal C:\Users\Danielle\AppData\Local\Google\Chrome\Application
0901 - 1010 chrome.exe 1 9 1 normal C:\Users\Danielle\AppData\Local\Google\Chrome\Application
0901 - 17ac audiodg.exe 0 0 0 
0901 - 12e0 chrome.exe 1 162 1 below normal C:\Users\Danielle\AppData\Local\Google\Chrome\Application
0901 - 137c ToolBox.exe 1 462 114 normal C:\Program Files (x86)\IObit\Advanced SystemCare 5
0901 - 1408 WmiPrvSE.exe 0 0 0 normal 
0901 - 0e18 Sus10_SysExplorer.exe 1 102 46 normal C:\Program Files (x86)\IObit\Advanced SystemCare 5
 
 
----------------------------------
10 - Service
----------------------------------
 
1001 - Advanced SystemCare Service 5 - [C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCService.exe]
1001 - Application Experience - [C:\windows\system32\svchost.exe -k netsvcs]
1001 - Andrea ST Filters Service - [C:\Program Files\IDT\WDM\AESTSr64.exe]
1001 - Application Information - [C:\windows\system32\svchost.exe -k netsvcs]
1001 - AST Service - [C:\windows\system32\astsrv.exe]
1001 - Windows Audio Endpoint Builder - [C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Windows Audio - [C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted]
1001 - AVG Firewall - ["C:\Program Files (x86)\AVG\AVG2012\avgfws.exe"]
1001 - AVGIDSAgent - ["C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe"]
1001 - AVG WatchDog - ["C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe"]
1001 - Base Filtering Engine - [C:\windows\system32\svchost.exe -k LocalServiceNoNetwork]
1001 - Background Intelligent Transfer Service - [C:\windows\System32\svchost.exe -k netsvcs]
1001 - Computer Browser - [C:\windows\System32\svchost.exe -k netsvcs]
1001 - Cryptographic Services - [C:\windows\system32\svchost.exe -k NetworkService]
1001 - DHCP Client - [C:\windows\system32\svchost.exe -k LocalServiceNetworkRestricted]
1001 - DNS Client - [C:\windows\system32\svchost.exe -k NetworkService]
1001 - Extensible Authentication Protocol - [C:\windows\System32\svchost.exe -k netsvcs]
1001 - Windows Event Log - [C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted]
1001 - COM+ Event System - [C:\windows\system32\svchost.exe -k LocalService]
1001 - Function Discovery Provider Host - [C:\windows\system32\svchost.exe -k LocalService]
1001 - Function Discovery Resource Publication - [C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation]
1001 - Windows Font Cache Service - [C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation]
1001 - HomeGroup Listener - [C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - HomeGroup Provider - [C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted]
1001 - hpqcxs08 - [C:\windows\system32\svchost.exe -k hpdevmgmt]
1001 - HP CUE DeviceDiscovery Service - [C:\windows\system32\svchost.exe -k hpdevmgmt]
1001 - HP Network Devices Support - [C:\windows\system32\svchost.exe -k HPService]
1001 - Intel(R) Rapid Storage Technology - ["C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe"]
1001 - IKE and AuthIP IPsec Keying Modules - [C:\windows\system32\svchost.exe -k netsvcs]
1001 - CNG Key Isolation - [C:\windows\system32\lsass.exe]
1001 - Server - [C:\windows\system32\svchost.exe -k netsvcs]
1001 - Workstation - [C:\windows\System32\svchost.exe -k NetworkService]
1001 - LeapFrog Connect Device Service - ["C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe"]
1001 - TCP/IP NetBIOS Helper - [C:\windows\system32\svchost.exe -k LocalServiceNetworkRestricted]
1001 - Intel(R) Management and Security Application Local Management Service - [C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe]
1001 - Multimedia Class Scheduler - [C:\windows\system32\svchost.exe -k netsvcs]
1001 - Windows Firewall - [C:\windows\system32\svchost.exe -k LocalServiceNoNetwork]
1001 - Net Driver HPZ12 - [C:\windows\System32\svchost.exe -k HPZ12]
1001 - Network Connections - [C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Network List Service - [C:\windows\System32\svchost.exe -k LocalService]
1001 - Network Location Awareness - [C:\windows\System32\svchost.exe -k NetworkService]
1001 - Network Store Interface Service - [C:\windows\system32\svchost.exe -k LocalService]
1001 - Peer Networking Identity Manager - [C:\windows\System32\svchost.exe -k LocalServicePeerNet]
1001 - Peer Networking Grouping - [C:\windows\System32\svchost.exe -k LocalServicePeerNet]
1001 - Program Compatibility Assistant Service - [C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Plug and Play - [C:\windows\system32\svchost.exe -k DcomLaunch]
1001 - Pml Driver HPZ12 - [C:\windows\System32\svchost.exe -k HPZ12]
1001 - Peer Name Resolution Protocol - [C:\windows\System32\svchost.exe -k LocalServicePeerNet]
1001 - IPsec Policy Agent - [C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted]
1001 - Power - [C:\windows\system32\svchost.exe -k DcomLaunch]
1001 - User Profile Service - [C:\windows\system32\svchost.exe -k netsvcs]
1001 - Remote Access Connection Manager - [C:\windows\System32\svchost.exe -k netsvcs]
1001 - Security Accounts Manager - [C:\windows\system32\lsass.exe]
1001 - System Event Notification Service - [C:\windows\system32\svchost.exe -k netsvcs]
1001 - Remote Desktop Configuration - [C:\windows\System32\svchost.exe -k netsvcs]
1001 - Shell Hardware Detection - [C:\windows\System32\svchost.exe -k netsvcs]
1001 - Print Spooler - [C:\windows\System32\spoolsv.exe]
1001 - SSDP Discovery - [C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation]
1001 - Secure Socket Tunneling Protocol Service - [C:\windows\system32\svchost.exe -k LocalService]
1001 - Audio Service - [C:\Program Files\IDT\WDM\STacSV64.exe]
1001 - Windows Image Acquisition (WIA) - [C:\windows\system32\svchost.exe -k imgsvc]
1001 - Superfetch - [C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Telephony - [C:\windows\System32\svchost.exe -k NetworkService]
1001 - Remote Desktop Services - [C:\windows\System32\svchost.exe -k NetworkService]
1001 - Themes - [C:\windows\System32\svchost.exe -k netsvcs]
1001 - Intel(R) Management & Security Application User Notification Service - ["C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe"]
1001 - Desktop Window Manager Session Manager - [C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - TuneUp Theme Extension - [C:\windows\System32\svchost.exe -k netsvcs]
1001 - vToolbarUpdater12.2.6 - [C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6\ToolbarUpdater.exe]
1001 - Web Assistant Updater - [C:\Program Files\Web Assistant\ExtensionUpdaterService.exe]
1001 - Windows Management Instrumentation - [C:\windows\system32\svchost.exe -k netsvcs]
1001 - WLAN AutoConfig - [C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Windows Live ID Sign-in Assistant - ["C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE"]
1001 - Windows Media Player Network Sharing Service - ["C:\Program Files\Windows Media Player\wmpnetwk.exe"]
1001 - Portable Device Enumerator Service - [C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Security Center - [C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted]
1001 - Windows Update - [C:\windows\system32\svchost.exe -k netsvcs]
1001 - Windows Driver Foundation - User-mode Driver Framework - [C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted]
 
----------------------------------
11 - Windows Express
----------------------------------
 
1101 - System Score : 4
1102 - Memory Score : 5.9
1103 - CPU Score : 6.8
1104 - Graphics Score : 4
1105 - Gaming Score : 5.1
1106 - Disk Score : 5.9
 
----------------------------------
12 - Event Log
----------------------------------
 
1201 - Time : 10/23/2012 10:38:49 PM
1202 - Source : WinMgmt
1203 - Description : Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected. 
 
1201 - Time : 10/22/2012 2:36:57 AM
1202 - Source : WinMgmt
1203 - Description : Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected. 
 
1201 - Time : 10/22/2012 1:50:10 AM
1202 - Source : WinMgmt
1203 - Description : Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected. 
 
1201 - Time : 10/23/2012 11:39:13 PM
1202 - Source : DCOM
1203 - Description : The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 
 
1201 - Time : 10/23/2012 11:29:13 PM
1202 - Source : DCOM
1203 - Description : The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 
 
1201 - Time : 10/23/2012 11:19:13 PM
1202 - Source : DCOM
1203 - Description : The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 
 
1201 - Time : 10/23/2012 11:09:13 PM
1202 - Source : DCOM
1203 - Description : The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 
 
1201 - Time : 10/23/2012 10:59:13 PM
1202 - Source : DCOM
1203 - Description : The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 
 
1201 - Time : 10/23/2012 10:57:50 PM
1202 - Source : Service Control Manager
1203 - Description : The TuneUpUtilitiesDrv service failed to start due to the following error: This driver has been blocked from loading 
 
1201 - Time : 10/23/2012 10:57:50 PM
1202 - Source : Application Popup
1203 - Description : \??\C:\Program Files (x86)\Tuneup2012\TuneUpPortable\App\TuneUp has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver. 
 
1201 - Time : 10/23/2012 10:57:49 PM
1202 - Source : Service Control Manager
1203 - Description : The TuneUpUtilitiesDrv service failed to start due to the following error: This driver has been blocked from loading 
 
1201 - Time : 10/23/2012 10:57:49 PM
1202 - Source : Application Popup
1203 - Description : \??\C:\Program Files (x86)\Tuneup2012\TuneUpPortable\App\TuneUp has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver. 
 
1201 - Time : 10/23/2012 10:49:13 PM
1202 - Source : DCOM
1203 - Description : The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 
 
----------------------------------
End of file - 34696 Bytes


My System SpecsSystem Spec
.

24 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Hello dlolley and welcome to Seven Forums.

According to the Advanced SystemCare diagnose report you provided there seems to be a problem with something called Tuneup 2012 or Tuneup Utilities. I'm not sure if this is a different product from Advanced SystemCare that generated your report or if Tuneup 2012 is a part of Advanced SystemCare. In any case, these tuneup utilities can cause major damage to operating system files, the registry, etc. I would suggest uninstalling them. Windows 7 isn't like XP which required constant tweaking to work right.

Then I would run a full anti-virus scan with your installed anti-malware suite. No anti-malware product is 100% effective 100% of the time. If there was such a thing we'd all be using it. So after running that scan I would follow up with some additional scans using these free tools. Don't forget to update the data bases before running the scans.:

Malwarebytes

ESET Online Scanner

Windows Defender Offline

If the scans come back clean you could try rolling back your computer to a date/time prior to the update problems using system restore. I would also run a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot the computer after each scan.

System Restore

SFC /SCANNOW Command - System File Checker

When you're finished with the above you can try installing the updates again. Do not use the automatic update setting. Use the setting called Never Check For Updates (Not Recommended). That will be in Step 3 of this tutorial:

Windows Update Settings - Change

When you manually check for updates install them just a few at a time (maybe 3 - 5 at a time.) Keep track of the KB numbers. After installing the first group, restart the computer. If no problems are noted install the next group and restart. If problems do occur you'll know which group to uninstall. Install the updates from that group one at a time and reboot after each one. They'll either all install OK or you'll know which specific update is at fault. Leave that update for last. Continue installing the remaining groups rebooting after each group is installed. This is a much slower process but usually results in a clean install (providing the tuneup utilities you've used haven't caused additional issues.)
My System SpecsSystem Spec
24 Oct 2012   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

My first priority would be to UNINSTALL Advanced System Care - I consider almost as bad as malware.
If you've been using the Registry Cleaner function, I suggest that you UNDO anything it's done first.
My System SpecsSystem Spec
.


24 Oct 2012   #4

Windows 7 Pro. 64/SP-1
 
 

Well I'm not at all a believer in such programs that have been mentioned. Once those programs get done chewing and changing Widows 7 no one knows what has been done. If I had to fix such a computer a clean install would be my choice.
Clean Install Windows 7
My System SpecsSystem Spec
Reply

 Cannot Complete Installing Updates, or Check for New Updates HELP




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