New
#1
Worn out COA Label
I am supporting a disabled user.
The user in question has a HP Laptop using Windows7 Home Premium.
It was behaving well until some idiot (not me) tried to load some rubbish onto it. We need to get things back to out of the box status roll back is not working for some reason.
The Laptop has been used as a Lap Top and sweaty thigh s have worn down the surface of the COA label to the point where it is unreadable.
Original disks are long since lost in a house move.
I have recovered the Product ID: from the system properties.
Is there any way to recover the COA Activation key from the installed software.
BTW. We are looking at recovering from an install partition but it appears to require one of the lost original CD's
I do have an install CD for Windows7 so I figure all I really need is an install key.
I do wish HP had put the label inside the battery enclosure and not where it can be rubbed off.