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Windows 7: Surprise message this morning.

25 Oct 2012   #1

 
Surprise message this morning.

As my subscription to Eset Nod 32 has almost expired, I have been giving MSE a trial run. When I started up this morning I saw the message below. Any ideas what this is all about and why it has happened?



Attached Images
 
My System SpecsSystem Spec
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25 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

How to Fix Microsoft Security Essentials Non Genuine Errors

You may want to try the above suggestion, it's designed for XP users installing MSE, but still may be able to apply to your situation.

Hope this helps,

Harry
My System SpecsSystem Spec
25 Oct 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

There may be an issue with Windows seeing itself as genuine. Follow this, and we'll take a quick look to see if anything is problematical:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

More info: Windows Genuine and Activation Issue Posting Instructions

Regards,
Golden
My System SpecsSystem Spec
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25 Oct 2012   #4

 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GH672-K3K3M-6RXTP
Windows Product Key Hash: RLMMZfx9QVS05NirL8j9k1ddtQ8=
Windows Product ID: 00359-112-1362385-85573
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {411FADEB-03E0-429E-BF82-7811F3BDA7BC}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{411FADEB-03E0-429E-BF82-7811F3BDA7BC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6RXTP</PKey><PID>00359-112-1362385-85573</PID><PIDType>5</PIDType><SID>S-1-5-21-3245540015-1079356145-2125776811</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0512 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090316000000.000000+000</Date></BIOS><HWID>0E763307018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-112-136238-00-1033-7600.0000-2392012
Installation ID: 010126078873992045719592661593596691671102848751699593
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 6RXTP
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 25/10/2012 09:01:13
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:27:2012 13:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MgAAAAIABAABAAEAAAABAAAAAQABAAEA6GEKzfyLdOUeHVr/qnZI5ITEUNGW5XBDRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 031609 APIC1559
FACP 031609 FACP1559
MCFG 031609 OEMMCFG
OEMB 031609 OEMB1559



Many thanks. I have reinstalled MSE, but if this happans again, OUT IT COMES.
My System SpecsSystem Spec
25 Oct 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

I don't see any problem with Windows not seeing itself as genuine.

When you installed MSE, did you completely uninstall ESET?
My System SpecsSystem Spec
25 Oct 2012   #6

 

Quote   Quote: Originally Posted by Golden View Post
I don't see any problem with Windows not seeing itself as genuine.

When you installed MSE, did you completely uninstall ESET?
I didn't need to. I had done a complete reinstallation of Windows7, as I had been getting problems caused by Rapport.
My System SpecsSystem Spec
25 Oct 2012   #7

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

goto system properties and scroll down. Is it activated?
My System SpecsSystem Spec
25 Oct 2012   #8

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
25 Oct 2012   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

@Kaktussoft - MGADiag is the tool that tells us whether an install is likely to be genuine or not - nothing else does.
ALL other tools rely on software tests to check validaity *at that time* with no logic possible to see whateer hacks may be in place, or the actual potential legality of the install.
The MkI eyeball together with an MGADiag report is better than all other tests put together.

This installation is perfectly genuine as far as I can tell.

It's likely that the problem was actually either a firewall/connection problem, or a race condition caused by other interfering software.

@andsome
What other security software are you running with? (anti-malware/firewall/HOSTS file/etc)
Did you try the 'resolve now' button? - what happened?
My System SpecsSystem Spec
25 Oct 2012   #10

 

I use SUPERAntSPYWARE and Malware Bytes. All seems OK now. I will carry on as normal for the time being. If it happens agaon MSE will be uninstalled and Nod put back on.
My System SpecsSystem Spec
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 Surprise message this morning.




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