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Windows 7: Windows 7 Build 7601 Not Genuine Error Fix


25 Oct 2012   #1

Windows 7 Pro 32bit
 
 
Windows 7 Build 7601 Not Genuine Error Fix

I have read several threads on this topic and attempted to do many of the fixes recomended. I have been at this all day and hopefully someone can point me in the right direction.

Earlier tonight I got the "FBI Money Pack Virus" on my laptop, I ran superantispyware, and malware bytes...removed all files they suggested. Rebooted to get back to work and got the Windows 7 not genuine warning at bottom right. Re entered my key, got told it was not valid, Tried to run MGA Diagnostics and when my report came up I intended to past and ask for help and instead I got an error window when I hit copy

Failed to create output files, hr=0x80070002. Please contact support

So I am stuck.

I am in the middle of a LARGE project and need answers if anyone has them.

TIA

My System SpecsSystem Spec
.

25 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

Please repeat the steps for the MGADIAG report, click 'Copy' but ignore the error message you received. Simply use CTRL V to paste the output here.

Windows Genuine and Activation Issue Posting Instructions

Regards,
Golden
My System SpecsSystem Spec
25 Oct 2012   #3

Windows 7 Pro 32bit
 
 

Sorry it took me so long to reply. I am back to work on the computer this evening and would really appreciate any help that could be given.
Ran MGA and here is the report

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-97J6Y-GP9T8-R72M3
Windows Product Key Hash: NviLmaE1XZAEUS3ioxk9u+opU10=
Windows Product ID: 00371-221-1158992-86488
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {66D50954-9B71-43A6-AD9A-4BCC6202FEE9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: T:20121025010253422-
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{66D50954-9B71-43A6-AD9A-4BCC6202FEE9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-R72M3</PKey><PID>00371-221-1158992-86488</PID><PIDType>5</PIDType><SID>S-1-5-21-150694856-2549297584-776738713</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1545 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="4"/><Date>20090717000000.000000+000</Date></BIOS><HWID>26143107018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
Spsys.log Content: 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
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Error: product key not found.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EFD
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:25:2012 01:48
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEA6GGopbAO2jN6f+iKdg4oH1RtlANKT0bK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09 
FACP DELL WN09 
HPET DELL WN09 
MCFG DELL WN09 
SLIC DELL WN09 
SSDT PmRef CpuPm
All I know from what I have read is that the error happened sometime last night around 1:00am, the TTS error code is NOT from most current reboot.

I keep getting MSE pop-ups telling me Win 7 did not pass genuine validation etc, and now I keep getting a "you may be a victim of software Counterfeiting" pop up.

I know my version is legit, my key has worked on several "wipe and re-dos" I would wipe it again if I still had my disks, but unfortunetly....one cant always take ones boxes when one gets a divorce....I am sure anything that looked important...is now toast lol
My System SpecsSystem Spec
.


25 Oct 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Quote   Quote: Originally Posted by LCHase View Post
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Error: product key not found.
Hi,

What happens when you try to activate Windows again, by entering the product key?

Activate Windows 7 Online

Regards,
Golden
My System SpecsSystem Spec
25 Oct 2012   #5

Windows 7 Pro 32bit
 
 

It tells me "This key does not appear to be a valid key" and tries to send me to Microsoft to validate, which they don't, and it tells me I need to select a version I which to purchase. My key is valid, I'm getting it from the package that came with my software.
My System SpecsSystem Spec
26 Oct 2012   #6

7 x64
 
 

The key for the OS is on a Sticker inside the battery compartment. It is not in any software package you received.
My System SpecsSystem Spec
26 Oct 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Quote   Quote: Originally Posted by edwar View Post
The key for the OS is on a Sticker inside the battery compartment. It is not in any software package you received.
Not neccesarily - this is a retail licence of Windows 7, so the product key accompanies the box in which the install media came.

What was the original version of Windows on this laptop?
My System SpecsSystem Spec
26 Oct 2012   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

SOrry - but this is probably counterfeit.

The Key in use is an MSDN Key from a not-for-resale MSDN account.
Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so.
You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key (all they are trying to do is to get past the 45-day claims window or avoid you sending the evidence of their crimes to the authorities)

Please read the following posts.... .................................

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

and

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

see also this post....

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9


Also - have a look at this video....


http://www.youtube.com/watch?v=hzqNNiOM0cs
My System SpecsSystem Spec
26 Oct 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Thanks Noel - good pickup
My System SpecsSystem Spec
26 Oct 2012   #10

Windows 7 Pro 32bit
 
 

Okay, so after comparing the key I was given from my "repair company" who originally sold me the software/ computer with the key on the battery cover they...go figure...wait for it....DON'T match...this machine originally had Win 7 home premium and now has win 7 pro...how do I go BACK to what was on there when I bought it. I don't mind going back to Home Premium, I have home premium on my wifes laptop and don't mind it. But now I'm pissed that the "repair company" upgraded the machine in the first place. He told me the "walmart software" I was using was crap and offered the "free upgrade" when he installed a new har drive for me a year ago, that's what confuses me, its worked just fine this long...anyway. Now I guess I need help going back to where I started and I don't have install disks for any of it
My System SpecsSystem Spec
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 Windows 7 Build 7601 Not Genuine Error Fix




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