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Windows 7: Error Code 80070643, unable to update or perform system restore

31 Oct 2012   #31
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Did you try to run "system restore" from recovery environment already? Same problem?


My System SpecsSystem Spec
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31 Oct 2012   #32
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I just realised - I haven't asked the obvious questions yet....
What Anti-Virus is installed? has it always been kept up-to-date? have you had any infections?
What other AV's have been installed (including major versions) since the last reformat?
My System SpecsSystem Spec
02 Nov 2012   #33
USVC

Windows 7 Professional X64
 
 

To Kaktussoft, yes still the same although it doesn't display as many restore points as I would have imagined.

To NoelDP, Bullguard, no there was an issue I was unaware of with it updating I have since updated it and ran a scan.
There were a few minor infections it picked up, bullguard was able to rectify them.
Apart from Bullguard I regularly used Malwarebytes to scan.
My System SpecsSystem Spec
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02 Nov 2012   #34
USVC

Windows 7 Professional X64
 
 

After the bullgaurd upgrade something very odd happened.
Windows downloaded updates by itself, I noticed it only because it I scrolled over the the update icon in the hidden icons pop up on the lower right hand side taskbar.
It just told me via a pop up reminder that Windows had updates waiting to be installed I clicked the window and it took me to the windows update page.
But alas back to square one and my old friend error 80070643.
My System SpecsSystem Spec
02 Nov 2012   #35
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Since Bullgaurd has had issues, I'd recommend uninstalling it, running their cleanup tool and at least temporarily installing MSE - do a full scan with that as a cross-check.

http://www.bullguard.com/support/pro...uninstall.aspx
My System SpecsSystem Spec
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 Error Code 80070643, unable to update or perform system restore




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