Error Code 80070643, unable to update or perform system restore

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #21

    It's extremely unlikely that the offered is corrupt - but for whatever reason, your machine is perceiving it as such.
    I hate 643 errors - personally, they are the one WU error that has consistently defeated me in XP

    Hmm I wonder.....
    You say that you are unable to use System Restore?
    What exact error message do you get when you try to either create a Restore point, or restore back to a point?
      My Computer


  2. Posts : 15
    Windows 7 Professional X64
    Thread Starter
       #22

    Perhaps corrupt isn't the correct word lol.
    Heh I hate this error more than you could ever possibly imagine.

    As to the system restore...

    Details:

    System Restore failed to extract the file (C:\$Extend\$RmMetadata\$Txf) from the restore point.
    An unspecified error occured during System Restore (0X80070005)
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #23

    0X80070005 errors are 'Access Denied' errors as a rule - which means that either permissions are out-of-whack, or the file is corrupted and the system can't access it for that reason.

    Please run the following commands from an Elevated Command prompt and post the results

    DIR C:\
    ICACLS C:\
    ICACLS "C:\System Volume Information"

    Historically, once System Restore is barfed, the only solution is to completely reset it by switching it off, rebooting, and switching it back on.
    We'll leave that option for the moment in case there's a less drastic solution.
      My Computer


  4. Posts : 15
    Windows 7 Professional X64
    Thread Starter
       #24

    C:\Users\Us>DIR C:\
    Volume in drive C has no label.
    Volume Serial Number is 2AF8-315C
    Directory of C:\
    27/12/2011 12:43 PM <DIR> Impressions Games
    10/08/2011 01:03 AM <DIR> Intel
    31/10/2011 01:35 PM 162 MemeoSendAddin
    23/09/2005 12:39 AM 894,976 msdia80.dll
    14/07/2009 12:50 PM <DIR> PerfLogs
    23/10/2012 12:24 PM <DIR> Program Files
    27/10/2012 07:37 PM <DIR> Program Files (x86)
    27/07/2012 03:27 PM <DIR> QuickLogoDesigner
    31/10/2011 01:10 PM 294 test.log
    27/07/2012 08:30 AM 184,876 torrent.exe
    22/01/2012 07:10 PM 449 user.js
    13/08/2011 09:01 PM <DIR> Users
    29/10/2012 07:18 PM <DIR> Windows
    5 File(s) 1,080,757 bytes
    8 Dir(s) 192,752,680,960 bytes free

    C:\Users\Us>ICACLS C:\
    C:\ BUILTIN\AdministratorsF)
    BUILTIN\AdministratorsOI)(CI)(IO)(F)
    NT AUTHORITY\SYSTEMF)
    NT AUTHORITY\SYSTEMOI)(CI)(IO)(F)
    BUILTIN\UsersOI)(CI)(RX)
    NT AUTHORITY\Authenticated UsersOI)(CI)(IO)(M)
    NT AUTHORITY\Authenticated UsersAD)
    Mandatory Label\High Mandatory LevelOI)(NP)(IO)(NW)
    Successfully processed 1 files; Failed processing 0 files

    C:\Users\Us>ICACLS "C:\SYSTEM VOLUME INFORMATION"
    C:\SYSTEM VOLUME INFORMATION NT AUTHORITY\SYSTEMOI)(CI)(F)
    Successfully processed 1 files; Failed processing 0 files

    Please disregard the smilies lol
    Last edited by USVC; 30 Oct 2012 at 04:55. Reason: smiley attack
      My Computer


  5. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #25

    Are you able to do a "system restore" from within "recovery environment"?
    System Restore
    option TWO!
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #26

    Smilies can get annoying at times :) - every now and then I forget to disable them before posting fixes and have to edit them out later....

    You may want to read the following KB article The Msdia80.dll file is installed in the root folder of the boot drive when you install the Visual C++ 2005 Redistributable Package by using the Vcredist_x64.exe file or the Vcredist_ia64.exe file

    also - User.js file - MozillaZine Knowledge Base

    I do not recommend running any executables direct from the root folder - and torrent clients are something to be especially wary of. Uninstall it and delete the executable (torrent.exe) if it's still present afterwards - you may then reinstall it in a more appropriate place if required.

    As for the MemeoSendAddin file - I can see no good reason for it being there at all but it's probably best left alone.

    In view of these findings, maybe we's best have a closer look....

    Please run the following command, and post the results.

    DIR C:\ /AH
      My Computer


  7. Posts : 15
    Windows 7 Professional X64
    Thread Starter
       #27

    C:\Users\Us>DIR C:\/AH
    Volume in drive C has no label.
    Volume Serial Number is 2AF8-315C
    Directory of C:\
    27/07/2012 02:51 PM <DIR> $Recycle.Bin
    14/07/2009 02:38 PM <JUNCTION> Documents and Settings [C:\Users]
    31/10/2012 04:32 PM 6,429,171,712 hiberfil.sys
    10/11/2011 05:22 PM <DIR> MSOCache
    31/10/2012 04:32 PM 8,572,231,680 pagefile.sys
    27/10/2012 07:33 PM <DIR> ProgramData
    13/08/2011 09:01 PM <DIR> Recovery
    30/10/2012 06:23 PM <DIR> System Volume Information
    2 File(s) 15,001,403,392 bytes
    6 Dir(s) 192,579,162,112 bytes free
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #28

    That looks OK

    Let's have a look at teh VSS service, which does a lot of System Restore's backroom stuff...


    Please open an Elevated (Administrator) Command Prompt window and use the following commands....

    net start VSS
    sc qc VSS
    sc queryex VSS
    sc qprivs VSS
    sc qsidtype VSS
    sc sdshow VSS
    VSSAdmin list writers

    Copy and paste the output to your reply
      My Computer


  9. Posts : 15
    Windows 7 Professional X64
    Thread Starter
       #29

    C:\Users\Us>net start VSS
    The Volume Shadow Copy service is starting.
    The Volume Shadow Copy service was started successfully.

    C:\Users\Us>sc qc VSS
    [SC] QueryServiceConfig SUCCESS
    SERVICE_NAME: VSS
    TYPE : 10 WIN32_OWN_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\Windows\system32\vssvc.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Volume Shadow Copy
    DEPENDENCIES : RPCSS
    SERVICE_START_NAME : LocalSystem
    C:\Users\Us>sc queryex VSS
    SERVICE_NAME: VSS
    TYPE : 10 WIN32_OWN_PROCESS
    STATE : 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
    WIN32_EXIT_CODE : 0 (0x0)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0
    PID : 1840
    FLAGS :
    C:\Users\Us>sc qprivs VSS
    [SC] QueryServiceConfig2 SUCCESS
    SERVICE_NAME: VSS
    PRIVILEGES :
    C:\Users\Us>sc qsidtype VSS
    [SC] QueryServiceConfig2 SUCCESS
    SERVICE_NAME: VSS
    SERVICE_SID_TYPE: UNRESTRICTED
    C:\Users\Us>sc sdshow VSS
    DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)SAU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)
    C:\Users\Us>VSSAdmin list writers
    vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
    (C) Copyright 2001-2005 Microsoft Corp.
    Writer name: 'Task Scheduler Writer'
    Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
    Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
    State: [1] Stable
    Last error: No error
    Writer name: 'VSS Metadata Store Writer'
    Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
    Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
    State: [1] Stable
    Last error: No error
    Writer name: 'Performance Counters Writer'
    Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
    Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
    State: [1] Stable
    Last error: No error
    Writer name: 'ASR Writer'
    Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
    Writer Instance Id: {8d22fddf-c146-4853-9701-f3d54ceef118}
    State: [1] Stable
    Last error: No error
    Writer name: 'Shadow Copy Optimization Writer'
    Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
    Writer Instance Id: {c8f6f042-eaf9-4710-8a09-45645bb5cab5}
    State: [1] Stable
    Last error: No error
    Writer name: 'MSSearch Service Writer'
    Writer Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
    Writer Instance Id: {4a038224-2284-43f4-af50-f76e7709d61f}
    State: [1] Stable
    Last error: No error
    Writer name: 'Registry Writer'
    Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
    Writer Instance Id: {397bc9d9-5006-4b77-bbf6-6bc0f8c185d1}
    State: [1] Stable
    Last error: No error
    Writer name: 'COM+ REGDB Writer'
    Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
    Writer Instance Id: {e909b556-311b-4247-96d9-ec2710f0cf4d}
    State: [1] Stable
    Last error: No error
    Writer name: 'WMI Writer'
    Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
    Writer Instance Id: {56533e7c-6c5c-40a8-8e9c-d2d5d5610615}
    State: [1] Stable
    Last error: No error

    C:\Users\Us>Microsoft Windows [Version 6.1.7601]
    'Microsoft' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Users\Us>Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    'Copyright' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Users\Us>
    C:\Users\Us>C:\Users\Us>DIR C:\/AH
    'C:\Users\Us' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Users\Us> Volume in drive C has no label.
    'Volume' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Users\Us> Volume Serial Number is 2AF8-315C
    'Volume' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Users\Us>
    C:\Users\Us> Directory of C:\
    'Directory' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Users\Us>
    C:\Users\Us>27/07/2012 02:51 PM <DIR> $Recycle.Bin
    '27' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Users\Us>14/07/2009 02:38 PM <JUNCTION> Documents and Settings [C:\Us
    ers]
    The system cannot find the file specified.
    C:\Users\Us>31/10/2012 04:32 PM 6,429,171,712 hiberfil.sys
    '31' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Users\Us>10/11/2011 05:22 PM <DIR> MSOCache
    '10' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Users\Us>31/10/2012 04:32 PM 8,572,231,680 pagefile.sys
    '31' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Users\Us>27/10/2012 07:33 PM <DIR> ProgramData
    '27' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Users\Us>13/08/2011 09:01 PM <DIR> Recovery
    '13' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Users\Us>30/10/2012 06:23 PM <DIR> System Volume Information
    '30' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Users\Us> 2 File(s) 15,001,403,392 bytes
    '2' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Users\Us> 6 Dir(s) 192,579,162,112 bytes free
    '6' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Users\Us>
    C:\Users\Us>C:\Users\Us>
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #30

    That all looks normal enough (apart from where you pasted previous results as commands )
    I need to think for a while - and I have to go out - so shout if you don't hear from me in 24 hours!
      My Computer


 
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