Suddenly Windows 7 is not genuine

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  1. elimak
    Posts : 44
    Windows 7 Home Premium 64bits
    Thread Starter
       New #11

    the dll was successful again>


    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>CD C:\Windows\SysWOW64

    C:\Windows\SysWOW64>regsvr32 scrrun.dll

    C:\Windows\SysWOW64>REG QUERY HKCR\TypeLib\{420B2830-E718-11CF-893D-00A0C9054228
    } /s

    HKEY_CLASSES_ROOT\TypeLib\{420B2830-E718-11CF-893D-00A0C9054228}\1.0
    (Default) REG_SZ Microsoft Scripting Runtime

    HKEY_CLASSES_ROOT\TypeLib\{420B2830-E718-11CF-893D-00A0C9054228}\1.0\0

    HKEY_CLASSES_ROOT\TypeLib\{420B2830-E718-11CF-893D-00A0C9054228}\1.0\0\win32
    (Default) REG_SZ C:\Windows\SysWOW64\scrrun.dll

    HKEY_CLASSES_ROOT\TypeLib\{420B2830-E718-11CF-893D-00A0C9054228}\1.0\0\win64
    (Default) REG_SZ C:\Windows\system32\scrrun.dll

    HKEY_CLASSES_ROOT\TypeLib\{420B2830-E718-11CF-893D-00A0C9054228}\1.0\FLAGS
    (Default) REG_SZ 0

    HKEY_CLASSES_ROOT\TypeLib\{420B2830-E718-11CF-893D-00A0C9054228}\1.0\HELPDIR
    (Default) REG_SZ C:\Windows\system32


    C:\Windows\SysWOW64>
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #12

    Great, now reboot, and run another MGADiag report.
      My Computer
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  4. elimak
    Posts : 44
    Windows 7 Home Premium 64bits
    Thread Starter
       New #13

    new report after reboot:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
    Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
    Windows Product ID: 00359-OEM-8992687-00016
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {DC71950F-0A2C-4650-93CA-87AEB1066D47}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\elimak\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DC71950F-0A2C-4650-93CA-87AEB1066D47}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CGKHQ</PKey><PID>00359-OEM-8992687-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-2742102930-1240871074-3008168293</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCF23S1E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R2150V3</Version><SMBIOSVersion major="2" minor="7"/><Date>20110722000000.000000+000</Date></BIOS><HWID>F4363807018400FE</HWID><UserLCID>0413</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8002801D' to display the error text.
    Error: 0x8002801D

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 10:30:2012 08:29
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAwABAAEAAAABAAAAAgABAAEAln1OQrqWsNSCLpKBxh/mt+jt4pJ8ky5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC Sony VAIO
    FACP Sony VAIO
    HPET Sony VAIO
    MCFG Sony VAIO
    SLIC Sony VAIO
    SSDT Sony VAIO
    SSDT Sony VAIO
    SSDT Sony VAIO
      My Computer
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #14

    Oh, flippin' 'eck!
    Another one! At least I'm pretty sure I know where this one came from :)


    Please run the following commands in an Elevated Command Prompt

    REG QUERY HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6} /S
    DIR C:\Windows\regtlibv12.exe /S


    Post the results
      My Computer
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  7. elimak
    Posts : 44
    Windows 7 Home Premium 64bits
    Thread Starter
       New #15

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>REG QUERY HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6
    } /S
    ERROR: The system was unable to find the specified registry key or value.

    C:\Windows\system32>DIR C:\Windows\regtlibv12.exe /S
    Volume in drive C has no label.
    Volume Serial Number is 2E21-976C

    Directory of C:\Windows\Microsoft.NET\Framework\v4.0.30319

    18-03-2010 22:16 58.192 regtlibv12.exe
    1 File(s) 58.192 bytes

    Directory of C:\Windows\Microsoft.NET\Framework64\v4.0.30319

    18-03-2010 23:27 65.360 regtlibv12.exe
    1 File(s) 65.360 bytes

    Total Files Listed:
    2 File(s) 123.552 bytes
    0 Dir(s) 445.581.438.976 bytes free

    C:\Windows\system32>
      My Computer
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #16

    OK - I know where to go now :)

    I've attached a small .reg file - please download it to your desktop
    once saved, right-click on it, and select Merge.
    You'll get a couple of warnings - accept them
    You should get a 'success' message.
    Close that, and reboot.
    run another MGADiag report, and post it.
      My Computer
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  10. elimak
    Posts : 44
    Windows 7 Home Premium 64bits
    Thread Starter
       New #17

    result:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
    Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
    Windows Product ID: 00359-OEM-8992687-00016
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {DC71950F-0A2C-4650-93CA-87AEB1066D47}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\elimak\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DC71950F-0A2C-4650-93CA-87AEB1066D47}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CGKHQ</PKey><PID>00359-OEM-8992687-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-2742102930-1240871074-3008168293</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCF23S1E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R2150V3</Version><SMBIOSVersion major="2" minor="7"/><Date>20110722000000.000000+000</Date></BIOS><HWID>F4363807018400FE</HWID><UserLCID>0413</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1131, 5) (null): 0xC004F012

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 10:30:2012 08:29
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAwABAAEAAAABAAAAAgABAAEAln1OQrqWsNSCLpKBxh/mt+jt4pJ8ky5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC Sony VAIO
    FACP Sony VAIO
    HPET Sony VAIO
    MCFG Sony VAIO
    SLIC Sony VAIO
    SSDT Sony VAIO
    SSDT Sony VAIO
    SSDT Sony VAIO
      My Computer
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  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #18

    RATS!!
    I really thought we were home on that one!
    We'll have to try the long way around to the last fix as it may be critical.
    Before doing anything, please run the following command and post the results (you may get a popup window with an error message)

    CSCRIPT C:\Windows\System32\slmgr.vbs /DLV

    ....on to the 'fix'

    If you don't understand anything please ask!
    First create a System Restore point, then....
    Open Regedit
    Navigate to
    HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}

    Right-click on the Key in the left pane, and select Permissions
    Click on the Advanced button
    Click on the Owner tab
    Highlight Administrators, and put a tick in the 'Replace owner on...' box
    Click Apply
    (Current Owner should change to Administrators)
    Click OK - ONCE
    Click on the Permissions tab
    In the Permission entries box, highlight Administrators
    click Edit
    put a tick in the Allow /Full Control box (all the other Allow boxes should automatically be ticked)
    put a tick in the 'Apply these permissions....' box
    Click OK out to Regedit
    Close Regedit
    Open an Elevated Command Prompt
    run the following command

    C:\Windows\Microsoft.NET\Framework\v4.0.30319\regtlibv12.exe C:\Windows\system32\wbem\wbemdisp.tlb

    Close the Command prompt if successful - otherwise post the results.
    Open Notepad
    copy and paste the following into the Notepad window, and save to the desktop as TEST.VBS

    Set objWMIService = GetObject("winmgmts:\\.\root\cimv2")
    Set colComputers = objWMIService.ExecQuery("Select * from Win32_ComputerSystem")
    wscript.echo "Test Passed"

    now double-click on the new file - you should get a small popup window saying 'Test Passed'
    If you get anything else, copy and paste the message to your reply.

    Now reboot and run a new MGADiag report and post the results.
      My Computer
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  12. elimak
    Posts : 44
    Windows 7 Home Premium 64bits
    Thread Starter
       New #19

    System Protection outputs an error when I try to create a System restore point:


    Shall I skip this step and continue?
      My Computer
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #20

    probably not a good idea - let's see if we can work out what the problem with VSS is...

    Please run the following commands form an Elevated COmmand Prompt

    NET START VSS
    SC QC VSS
    SC QUERYEX VSS
    VSSADMIN LIST WRITERS

    (teh last may take a minute or two - wait for the response)
    post the output.
      My Computer
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