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Windows 7: Windows 7 is not genuine build 7601 HELP please urgent!!


31 Oct 2012   #1

Windows 7 Ultimate x32
 
 
Windows 7 is not genuine build 7601 HELP please urgent!!

I got a problem since yesterday I get this message from Windows not being genuine.
can somebody help me to get solved wid this problem..

thanks!!
here is my MGADiag results:



Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {4926835B-E269-4C9B-B237-244B180E81C2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\SAI\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4926835B-E269-4C9B-B237-244B180E81C2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-1535176240-1978051452-3790854522</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron N5110</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="6"/><Date>20110526000000.000000+000</Date></BIOS><HWID>C0803C07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>QA09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7600.0000-0072012
Installation ID: 002280831563586006477592258295844765480674225212319802
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 31/10/2012 5:08:27 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4AB
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:31:2012 16:25
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAIAAQABAAEAAQABAAAAAwABAAEAeqg0DqVWckoGhnizdHQnGLzE0pXSnOjTLnM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
OSFR DELL M08
SLIC DELL QA09


My System SpecsSystem Spec
.

31 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Your installation is counterfeit - for which version and edition of Windows is the computer licensed, according to the COA sticker on teh case?
You will need to reformat and reinstall using either the manufacturer's proper Recovery media, or Retail media together with your Key from the COA sticker on the case (or inside the battery compartment)
My System SpecsSystem Spec
31 Oct 2012   #3

Windows 7 Home Premium 64bit and on my other computer Windows XP Pro 32bit
 
 

It sounds like you must've bought your copy of Windows from an online service that sells Windows at a discount. It's sold at such a huge discount because the "license" they give you is bogus.

To know how to tell if it is genuine before you buy it, read the webpage at http://windows.microsoft.com/en-US/windows/genuine and then click on "Before You Buy". Once it's webpage opens, click on the hyperlinks to see pictures and descriptions of the Microsoft hologram, license sticker, and what the disc should look like.

If your computer/laptop is fairly new, you can still restore it back to the way it was when you bought it--IF you haven't deleted the hidden recovery partition...


If the computer or laptop is new enough that you did not get a software installation package that comes with it, then it most likely has a hidden recovery partition on it. To access the hidden partition, you will need to go to your manufacturer's website and download a manual. (It would be found in the downloads for drivers webpage.) Then look for a section, probably towards the bottom of the Table of Contents, that talks about making a Factory Settings Recovery. It would probably have a catchy name for it. For example, on my Acer laptop, it's called eRecovery. This will restore your computer/laptop exactly the way it was when you pulled it out of the box. Before you begin this operation, you want to make sure that you backup all of your data, because part of the recovery process is that it formats the hard drive and then rebuilds it, with all the factory settings.

You will need to look for what hot keys to push to start that recovery program, as it varies from manufacturer to manufacture. For example, on my Acer laptop (and with Gateway laptops), you press <Alt> + <F10> at startup, on my son's ASUS laptop, it's <F9>, and on a Dell that I just helped someone with, it's F8, but instead of choosing Safe Mode, you look for "Recover the computer" and you start it from there.
My System SpecsSystem Spec
.


31 Oct 2012   #4

Windows 7 Ultimate x32
 
 

Dear NoelDP,

Thanks, but

There is no such sticker, instead it's written "COA LBL" at the back of the system.
My System SpecsSystem Spec
31 Oct 2012   #5

Windows 7 Ultimate x32
 
 

Dear Blackbart2012,

Did u mean that i should restore my PC at the earlier date?

and also when my laptop is under warranty period there's no such problem..and now when 3-4 days back my warranty is out order the problem has pop'ed out.

and i think 1 year is over to purchase the laptop.
My System SpecsSystem Spec
31 Oct 2012   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Your COA sticker should look like the ones here How to Tell
If not, then it's counterfeit - note that most Dell stickers are inside the battery compartment.

No, using System Restore is not enough - you need to reformat and reinstall completely to remove all traces of the hacker's handiwork.
Back up your data to external media and use legitimate media to clean install Windows.
My System SpecsSystem Spec
31 Oct 2012   #7

Windows 7 Home Premium 64bit and on my other computer Windows XP Pro 32bit
 
 

Abhinav25, would you please go back and read my entire post?

I was not talking about System Restore.

I was talking about how to do a Factory Settings Recovery so your laptop would be EXACTLY as it was when it came out of the box.

On today's newer computers and laptops you DO NOT FORMAT the hard drive. Instead, you run the Factory Settings Recovery program.

Again this is NOT System Restore. It's Factory Settings Recovery!

Now please go back and read my post to find out HOW to do it.
My System SpecsSystem Spec
01 Nov 2012   #8

Windows 7 Ultimate x32
 
 

NoelDP,

as i can't find out the COA sticker..i called out dell customer support..and they said that the PC has been purchased without the windows 7 pre-installed on the PC. and therefore there is no such COA sticker.
and so the windows has been installed externally.

now what should i do?
My System SpecsSystem Spec
01 Nov 2012   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Purchase a new license,and complain to the vendor.
Also fill in a Piracy report at How to Tell - Home
My System SpecsSystem Spec
01 Nov 2012   #10

Windows 7 Ultimate x32
 
 

NoelDP

it will not be ok if i purchase new window7 ultimate key from any vendor.


and i'll require to purchase the new license from the microsoft?
My System SpecsSystem Spec
Reply

 Windows 7 is not genuine build 7601 HELP please urgent!!




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