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Windows 7: my windows OEM is no longer activated

03 Nov 2012   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

So it didn't come with Windows Preinstalled?
Please explain how you have an OEM_SLP Key in use then.
There is no SLIC table to enable its use anyhow - you would have to use a legal COA or Retail Key once we manage to fix the problem (whihc may be the result of a broken Activation Exploit).
Do you have such a Key?


My System SpecsSystem Spec
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03 Nov 2012   #22
Jirokarja17

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

i install Norton on this computer it didnt have Norton. and i dont know what all that means. are you saying that me installing Norton is the reason why my window is not activated.. i only have 6 days left... it was activate last week before the sandy storm.
My System SpecsSystem Spec
03 Nov 2012   #23
Jirokarja17

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

if you talking about window yes that came with the computer as an OEM
My System SpecsSystem Spec
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04 Nov 2012   #24
Jirokarja17

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

So i found out that there was an update for Norton. i did it and restarted and it still says that i have 5 days left to activate.
My System SpecsSystem Spec
04 Nov 2012   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

From where did you purchase this computer?
There is a good chance that the Windows installation is counterfeit - either that, or the power problems during Sandy wiped the SLIC table

IS THERE A COA STICKER ON THE CASE, OR NOT?
How to Tell
My System SpecsSystem Spec
04 Nov 2012   #26
Jirokarja17

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

i got this computer from walmart. yes there is a COA sticker on the computer. how could wipe out something it cant get too... argh copmuters.
My System SpecsSystem Spec
04 Nov 2012   #27
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

What I'm saying abut Norton is that it's frequently the cause of issues in all areas of Windows - especially if it's either been upgraded, or uninstalled without also running a cleanup tool.
In my opinion, it also causes too much hassle for the average user while in daily use. It's improved slightly in the past few years, but I still wouldn't have it on any of my machines, although I no longer automatically rip it out of clients' machines.

I'm inclined to think it may be part at least of the cause here - so please first download MSE from Microsoft Security Essentials - Microsoft Windows
and save teh file to the desktop,
Then follow the instructions to back up your Norton license, etc. and uninstall Norton and run the Norton Removal Tool - from here....
https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home
reboot another time, then install MSE, update it and run a full system scan.
then post back with a new MGADiag report.
My System SpecsSystem Spec
04 Nov 2012   #28
Jirokarja17

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

i have had Norton for years. and Ive never had a problem. when i got the computer and install Norton it was activated. we have payed alot of money to Norton and still have 400 days left on contract as of now so im not going to get reed of it.

i will do what you ask but im going to put it back on the computer.. its payed for alrdy
My System SpecsSystem Spec
04 Nov 2012   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I don't mind you putting it back on the system after we've finished - it's just one more thing in the process of elimination.
My System SpecsSystem Spec
04 Nov 2012   #30
Jirokarja17

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

ok ill put the report on keep ya posted
My System SpecsSystem Spec
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 my windows OEM is no longer activated




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