Windows 7 is not Genuine Build 7601


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    Windows 7 is not Genuine Build 7601


    Hi,

    I got a new computer about 4 weeks ago, and have had no problems up until last night. I left my computer on to go to a concert and everything was fine, and I come home to find that my desktop turned black, and said "This copy of Windows 7 is not Genuine.", and "You may have a counterfeited version of Windows.". Since then, I tried a System Restore, which did not work, and attempted to change it via the control panel (I have a product key on the side of my computer on a sticker) which gave me an error. I've been reading on this issue, and seems that I may have to call Microsoft Support to resolve this.

    EDIT: I searched the error code, and found a fix for the error code that was preventing me from fixing it in the control panel. I then tried to change it and it worked.

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-HX2DX-GQ4XR-Q9RY9
    Windows Product Key Hash: FBAIO/vTartJPh4CQmviBrU5fs0=
    Windows Product ID: 00359-OEM-8802197-40539
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {CF7C1E59-428C-49DC-9E48-2A9FA4D68561}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CF7C1E59-428C-49DC-9E48-2A9FA4D68561}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-Q9RY9</PKey><PID>00359-OEM-8802197-40539</PID><PIDType>3</PIDType><SID>S-1-5-21-3473853782-4047725085-2453307165</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F13</Version><SMBIOSVersion major="2" minor="7"/><Date>20120816000000.000000+000</Date></BIOS><HWID>251F0000010000FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid. 
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:3:2012 22:20
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    N/A, hr = 0x8007000d
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			ALASKA		A M I
      FACP			ALASKA		A M I
      HPET			ALASKA		A M I
      MCFG					
      SSDT			SataRe		SataTabl
      SSDT			SataRe		SataTabl
      SSDT			SataRe		SataTabl
    Last edited by Michaelfb; 04 Nov 2012 at 10:30.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.


    Let's try an easy fix first - it sometimes works.....

    Please first try recreating Licensing Store.

    Recreate the Licensing Store
    Go to Start > All Programs > Accessories
    Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
    Run the following commands in the Command Prompt window, using the Enter key at the end of each

    net stop sppsvc
    (wait until the service has stopped before entering the following lines)

    CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    REN tokens.dat tokens.bar
    net start sppsvc
    slui.exe

    After a couple of seconds the Windows Activation dialog will appear.
    You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
    If you are asked for your Key, use the one on the COA sticker on the machine's case

    Reboot and Post back with a new MGADiag report
      My Computer


  3. Posts : 1
    win7 ultimate x32
       #3

    hi, I had this problem show up this evening and found your site quite by accident. a very lucky accident. I followed your instructions for fixing the invalid message about windows 7 not being valid. and it worked perfectly. it worked immediately. thank you so much.
    first time I have ever had such good fortune trying a fix.
    juliep
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    I long ago lost track of how many people have used that fix successfully - glad it worked for you, too.

    Good luck!
      My Computer


  5. Posts : 9
    Windows Home Premium x64
       #5

    Did the job


    :)
    Worked perfectly, however it was interesting the Software Protection Service (sppsrv) was not running. I should have checked first and I now wonder if being disabled was part of the problem. Now the sppsrv settings are to default (Auto delayed) and verified in task manager as running.

    Thanks for the suggestion.
      My Computer


  6. Posts : 9
    Windows Home Premium x64
       #6

    It's Back



    Really thought re-registering the authorization worked but it is back. I will post a solution if I find one.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Try this - it's a common problem currently - caused by a botched update last week...

    What AV are you using?
    Please disable real-time scanning/protection and reboot

    If the notification has disappeared, re-enable real-time scanning and reboot again

    If the notification is still present, first check whether the real-time scanning is still switched off If so, then re-enable it and post the result. If it's turned itself back on then tell me or try again using a different disable option.


    Post back with the results
      My Computer


  8. Posts : 9
    Windows Home Premium x64
       #8

    Microsoft blew it


    Being a bit frustrated I called MS to take advantage of the activation tech team (a free service). A lady logged on to my machine and after 30 minutes of doing really stupid stuff she rendered my machine unusable.
    I must admit it was a bit funny watching her do silly stuff. That is funny right up untill she killed it. The lesson I learned is to keep a recent backup image. Mine was almost two years old so I had to suffer through 197 updates over three reboots.
      My Computer


 

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