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Windows 7: SP1 update failing CBS MUM Corrupt 0x00000000


05 Nov 2012   #1
Brianne163

Win 7 Enterprise 64 Bit
 
 
SP1 update failing CBS MUM Corrupt 0x00000000



SP1 update failing CBS MUM Corrupt 0x00000000
Hi
New to Forum and new to Windows 7.
Just got new computer and installed Windows 7 Enterprise x64. 32G RAM i7 CPU Nvidia GTX 650 graphics.
All going well, updates installing fine until it came to SP1 KB976932
Failed
Ran System update checker
Log below.
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~9.4.8112.16421.mum Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 54
Found 1 errors
CBS MUM Corrupt Total count: 1

Unavailable repair files:
servicing\packages\Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~9.4.8112.16421.mum
servicing\packages\Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~9.4.8112.16421.cat

I have looked at solutions on MS site etc.
Ran takeowner for folder OK Ran cacls c:\Windows\Servicing\Packages /E /T /C /G USERNAME:F
My problem is. Where do I go to get the download for the files to replace the corrupt ones from please.


My System SpecsSystem Spec
05 Nov 2012   #2
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello Briane163 and welcome the forums

Thanks for making a new thread, it makes things a lot easier for us!

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Please download the attached file, Packs.zip and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing two folders, Manifests and Packages
  5. Open the Manifests folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

  6. Open the Packages folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Servicing\Packages

  7. Run the System Update Readiness Tool (SURT) again
  8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

    C:\Windows\Logs\CBS\CheckSUR.persist.log


Tom


Attached Files
File Type: zip Packs.zip (6.1 KB, 152 views)
My System SpecsSystem Spec
06 Nov 2012   #3
Brianne163

Win 7 Enterprise 64 Bit
 
 
Spi Update failing

Looks like it's done the trick. I will try the SP1 now and let you know.
Brianne

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-11-06 16:02

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~9.4.8112.16421.mum Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name
(fix) CBS MUM Corrupt CBS File Replaced Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~9.4.8112.16421.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~9.4.8112.16421.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 185
Found 1 errors
Fixed 1 errors
CBS MUM Corrupt Total count: 1
Fixed: CBS MUM Corrupt. Total count: 1
Fixed: CBS Paired File. Total count: 1
My System SpecsSystem Spec
06 Nov 2012   #4
Brianne163

Win 7 Enterprise 64 Bit
 
 

YeeHaa..........
Totally fixed. SP1 now installed.
many thanks for your help.
Brianne163
My System SpecsSystem Spec
06 Nov 2012   #5
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

No worries, glad it's all sorted. Thanks for posting back the results!

Tom
My System SpecsSystem Spec
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 SP1 update failing CBS MUM Corrupt 0x00000000




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