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Windows 7: Windows 7 update "Service Not Running Error"

05 Nov 2012   #1
dadybeecher

windows 7 64
 
 
Windows 7 update "Service Not Running Error"

I am running windows 7 home premium. Windows update says the service is not running, please restart. I have restarted and the problem has persisted for over a few weeks. I have checked sevices to see if it is stopped. The windows update service doesent even show up.... Is there a way the files could have been deleted? if so how do i recover them? any help would be greatly apreciated!


My System SpecsSystem Spec
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06 Nov 2012   #2
ashleyg

Windows 7 Professional x64, SP1
 
 

Click on the start orb and enter services.msc

Attachesd is a snapshot of what the service should look like when it's running:

And here's a link to an MS KB Article that has a Fix-It:

Error: Windows Update Cannot Check For Updates, Because The Service Is Not Running

Hope that helps
My System SpecsSystem Spec
06 Nov 2012   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by dadybeecher View Post
I am running windows 7 home premium. Windows update says the service is not running, please restart. I have restarted and the problem has persisted for over a few weeks. I have checked sevices to see if it is stopped. The windows update service doesent even show up.... Is there a way the files could have been deleted? if so how do i recover them? any help would be greatly apreciated!
Please open an Elevated Command Prompt and run the following commands

NET START BFE
NET START BITS
NET START WUAUSERV
NET START TRUSTEDINSTALLER

post the results.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight select Copy. In the CP Window, click on the black/white icon at top left select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
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07 Nov 2012   #4
dadybeecher

windows 7 64
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Ryan>NET START BFE
The service name is invalid.
More help is available by typing NET HELPMSG 2185.

C:\Users\Ryan>NET START BITS
The service name is invalid.
More help is available by typing NET HELPMSG 2185.

C:\Users\Ryan>NET START WUAUSERV
The service name is invalid.
More help is available by typing NET HELPMSG 2185.

C:\Users\Ryan>NET START TRUSTEDINSTALLER
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.

C:\Users\Ryan>
My System SpecsSystem Spec
08 Nov 2012   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - wubitsbfe.zip - to my SkyDrive at https://skydrive.live.com/#cid=93673...8FCEB92F%21485
Please download it, and extract the contained .reg file.
Right-click on teh extracted file, and select Merge.
You'll get a couple of warnings, and then hopefully a success message.
Reboot, and try Windows Updates again.
My System SpecsSystem Spec
08 Nov 2012   #6
myzoneajay

Windows 7 Professional 32 Bit
 
 

My System SpecsSystem Spec
09 Nov 2012   #7
dadybeecher

windows 7 64
 
 

NoelDP it worked and thank you so much
My System SpecsSystem Spec
10 Nov 2012   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Glad to hear it - good luck!
My System SpecsSystem Spec
15 Jan 2013   #9
bubbab33

Windows 7 64 bit
 
 
Thank you this worked great!

Quote   Quote: Originally Posted by NoelDP View Post
I've uploaded a file - wubitsbfe.zip - to my SkyDrive at https://skydrive.live.com/#cid=93673...8FCEB92F%21485
Please download it, and extract the contained .reg file.
Right-click on teh extracted file, and select Merge.
You'll get a couple of warnings, and then hopefully a success message.
Reboot, and try Windows Updates again.
This worked wonders. I was able to install 63 important updates!
My System SpecsSystem Spec
04 Mar 2013   #10
jaaskocody

Windows 7 Ultimate x86
 
 

Hey NoelDP could you try somehow email me the zip file? I'm having the exact same problem, thanks in advance
My System SpecsSystem Spec
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 Windows 7 update "Service Not Running Error"




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