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Windows 7: Window 7 Ultimate won't update

06 Nov 2012   #1
keithallenlaw

Windows 7 Ultimate x64
 
 
Window 7 Ultimate won't update

I had the net turned off for a year and had it turned 3 months ago.
I just noticed after 3 months of use that my W7 wasn't updating.
When I try to update I get a Windows Update box that states:

"Windows Update cannot currently check for updated, because
the service is not running. You may need to restart your computer."

Restart does nothing. Tried it in safe mode, and I also tried the
"system readiness update", and nothing. Same error.

Any ideas anyone? Thanks for reading this. -keith

BTW...my browser is MFF.


My System SpecsSystem Spec
.
06 Nov 2012   #2
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Keith,

Command Prompt

  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    NET START WUAUSERV
    NET START BFE
    NET START BITS
    NET START TRUSTEDINSTALLER

  4. Copy the results of this and paste it into your next post.


Could you also attach your CheckSUR log please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom
My System SpecsSystem Spec
06 Nov 2012   #3
keithallenlaw

Windows 7 Ultimate x64
 
 

Thanks Tom!

check.PNG photo - keithallenlaw photos at pbase.com
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-11-06 16:55

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-11-06 17:06

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 464
No errors detected


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-11-06 17:26

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-11-06 17:36

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 450
No errors detected
My System SpecsSystem Spec
.

07 Nov 2012   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Try this....


Open Windows Update
Click on Change Settings
Select 'Never Update...'
Click OK
exit Windows Update
Now open Windows update again
Click on Change Settings
Select 'Update automatically'
Click OK
exit Windows Update
Open Windows Update, and do a manual Check for Updates.

My System SpecsSystem Spec
07 Nov 2012   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
08 Nov 2012   #6
keithallenlaw

Windows 7 Ultimate x64
 
 

This worked. Thank you so so much!

Quote   Quote: Originally Posted by NoelDP View Post
Try this....


Open Windows Update
Click on Change Settings
Select 'Never Update...'
Click OK
exit Windows Update
Now open Windows update again
Click on Change Settings
Select 'Update automatically'
Click OK
exit Windows Update
Open Windows Update, and do a manual Check for Updates.
My System SpecsSystem Spec
08 Nov 2012   #7
keithallenlaw

Windows 7 Ultimate x64
 
 

Do I still need this since the fix from NoelDP worked? Thanks.

Quote   Quote: Originally Posted by Kaktussoft View Post
My System SpecsSystem Spec
09 Nov 2012   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Definitely NOT!
- unless things break down again.
My System SpecsSystem Spec
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 Window 7 Ultimate won't update




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