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Windows 7: Clean ISO reinstall - why robocall?

07 Nov 2012   #1
AndersS

Windows home premium x64
 
 
Clean ISO reinstall - why robocall?

Just out of curiosity, i have read several places now that if you do a clean reinstall with an ISO where you format the HD you might have to to a robocall to activate windows again. I was just wondering why robo-call is mentioned in particular, wont the automatic online activation work when you format the HD? If not, why not?

Thank you for your time.


My System SpecsSystem Spec
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07 Nov 2012   #2
Brink
Microsoft MVP

64-bit Windows 10 build 10159
 
 

Hello Anders,

It should be able to be activated online as usual. If not, then you should be able to do a phone activation.

Normally, you may have to do a phone activation if you made any hardware changes (ex: motherboard), installed on a different computer, or that key number has been activated often recently for whatever reason (ex: multiple reinstalls in a row).

Hope this helps some,
Shawn
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 Clean ISO reinstall - why robocall?




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