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Windows 7: Windows 7 service pack 1 will not install


12 Nov 2012   #11

Windows 7 Home Premium x64
 
 

https://skydrive.live.com/redir?resi...Ce50-Y3g2xViWY

That should be it.


My System SpecsSystem Spec
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12 Nov 2012   #12

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Good - looks like it's just the one file to fix, then (at least for the moment)
I'm going to ask an expert to do this one - more as a training exercise for me - so please wait until Tom982 gets back to us.
My System SpecsSystem Spec
12 Nov 2012   #13

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello Everen1,

Please download the attached file, wcp.zip, and save this to your Desktop. Extract the zip file here, you should see one file wcp.dll. Copy and paste this file into the following folder:

C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_0b66cb34258c936f\

Let me know if there's a file in there.

Then I would like you to set the permissions on this file to TrustedInstaller by following this tutorial:

TrustedInstaller - Restore as Owner - Vista Forums

I know it's a tutorial for Vista, but it still applies to Windows 7.

Tom


Attached Files
File Type: zip wcp.zip (786.9 KB, 48 views)
My System SpecsSystem Spec
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12 Nov 2012   #14

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

(Thanks, Tom)

Once you've managed to do that, please run CheckSUR again, and post the new log file.
Then reboot, and try the SP1 install again - please quote exactly any error messages you get.
My System SpecsSystem Spec
12 Nov 2012   #15

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
(Thanks, Tom)

Once you've managed to do that, please run CheckSUR again, and post the new log file.
Then reboot, and try the SP1 install again - please quote exactly any error messages you get.
No worries.

Knew I'd forgotten something!
My System SpecsSystem Spec
12 Nov 2012   #16

Windows 7 Home Premium x64
 
 

The file is already in the folder and it will not let me move the new one into it. It says I do not have permission.
My System SpecsSystem Spec
12 Nov 2012   #17

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

OK - try this then
Open an Elecavted Ocmmand Prompt adn run teh following commands (copy/paste them)

Code:
 
TAKEOWN /f C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_0b66cb34258c936f /R
Copy %userprofile%\wcp.dll C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_0b66cb34258c936f\
ICACLS C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_0b66cb34258c936f\wcp.dll /grant TrustedInstaller:(F)

post the results,
My System SpecsSystem Spec
12 Nov 2012   #18

Windows 7 Home Premium x64
 
 

The first one were all successes.
The second one says
TrustedInstaller: No mapping between account names and security IDs was done. Successfully processed 0 files; Failed processing 1 files
My System SpecsSystem Spec
12 Nov 2012   #19

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I was afraid that might happen - I can never remember to put the proper service name in!
try this one....

ICACLS C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_0b66cb34258c936f\wcp.dll /grant "NT SERVICE\TrustedInstaller":(F)
My System SpecsSystem Spec
12 Nov 2012   #20

Windows 7 Home Premium x64
 
 

Alright now it says Successfully processed 1 files; Failed processing 0 files.
My System SpecsSystem Spec
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 Windows 7 service pack 1 will not install




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