Windows 7 service pack 1 will not install

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  1. Posts : 14
    Windows 7 Home Premium x64
    Thread Starter
       #11
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    Good - looks like it's just the one file to fix, then (at least for the moment)
    I'm going to ask an expert to do this one - more as a training exercise for me - so please wait until Tom982 gets back to us.
      My Computer


  3. Posts : 2,663
    Windows 8.1 Pro x64
       #13

    Hello Everen1,

    Please download the attached file, wcp.zip, and save this to your Desktop. Extract the zip file here, you should see one file wcp.dll. Copy and paste this file into the following folder:

    C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_0b66cb34258c936f\

    Let me know if there's a file in there.

    Then I would like you to set the permissions on this file to TrustedInstaller by following this tutorial:

    TrustedInstaller - Restore as Owner - Vista Forums

    I know it's a tutorial for Vista, but it still applies to Windows 7.

    Tom
    Windows 7 service pack 1 will not install Attached Files
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    (Thanks, Tom)

    Once you've managed to do that, please run CheckSUR again, and post the new log file.
    Then reboot, and try the SP1 install again - please quote exactly any error messages you get.
      My Computer


  5. Posts : 2,663
    Windows 8.1 Pro x64
       #15

    NoelDP said:
    (Thanks, Tom)

    Once you've managed to do that, please run CheckSUR again, and post the new log file.
    Then reboot, and try the SP1 install again - please quote exactly any error messages you get.
    No worries.

    Knew I'd forgotten something!
      My Computer


  6. Posts : 14
    Windows 7 Home Premium x64
    Thread Starter
       #16

    The file is already in the folder and it will not let me move the new one into it. It says I do not have permission.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    OK - try this then
    Open an Elecavted Ocmmand Prompt adn run teh following commands (copy/paste them)

    Code:
     
    TAKEOWN /f C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_0b66cb34258c936f /R
    Copy %userprofile%\wcp.dll C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_0b66cb34258c936f\
    ICACLS C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_0b66cb34258c936f\wcp.dll /grant TrustedInstaller:(F)

    post the results,
    Last edited by NoelDP; 12 Nov 2012 at 18:27. Reason: code box and typos
      My Computer


  8. Posts : 14
    Windows 7 Home Premium x64
    Thread Starter
       #18

    The first one were all successes.
    The second one says
    TrustedInstaller: No mapping between account names and security IDs was done. Successfully processed 0 files; Failed processing 1 files
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    I was afraid that might happen - I can never remember to put the proper service name in!
    try this one....

    ICACLS C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_0b66cb34258c936f\wcp.dll /grant "NT SERVICE\TrustedInstaller":(F)
      My Computer


  10. Posts : 14
    Windows 7 Home Premium x64
    Thread Starter
       #20

    Alright now it says Successfully processed 1 files; Failed processing 0 files.
      My Computer


 
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