Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Please help repairing windows not genuine dialog popping up

28 Dec 2012   #101
tenjuna

Windows 7 Pro x64
 
 

I just noticed something else as well. The laptop is not keeping time very well, and in fact every time I set it to the correct time (via Internet Time tab in clock settings) the "your windows is not valid, click here to learn more" dialog comes up.

Sounds like an encryption/certificate type issue to me, yes?


My System SpecsSystem Spec
.
28 Dec 2012   #102
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Sounds more to me as if there's a motherboard problem
Please upload a new set of event logs, and I'll see what I can see there.
My System SpecsSystem Spec
28 Dec 2012   #103
tenjuna

Windows 7 Pro x64
 
 

It wouldn't surprise me at this point.

Not sure which event logs you wanted, attached the app one...

Assuming we cannot resolve this, what is going to be the most time-effective way to get this (the unauthorized dialog) to go away?
My System SpecsSystem Spec
.

29 Dec 2012   #104
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I need the System and Application event logs - I don't see any attachments in your last post??

A repair install may be the quickest way forward - or a clean install as a last resort.

Please run this command in an Elevated Command prompt - what response do you get?

winmgmt /verifyrepository
My System SpecsSystem Spec
10 Jan 2013   #105
tenjuna

Windows 7 Pro x64
 
 

WMI repository is consistent

files are attached.

I am going to try a repair install as I am about to start classes back up. if that doesn't work then a fresh install it is.
My System SpecsSystem Spec
10 Jan 2013   #106
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The only errors of any significance in the logs relate to the Windows Search service - but there are thousands of them
Try running the Fixit here... Fix Windows Desktop Search when it crashes or not showing results - it may help.
My System SpecsSystem Spec
10 Jan 2013   #107
tenjuna

Windows 7 Pro x64
 
 

The laptop died 15 minutes after my last post so this is moot now.
My System SpecsSystem Spec
10 Jan 2013   #108
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Ouch!
What sort of 'died'?
My System SpecsSystem Spec
10 Jan 2013   #109
tenjuna

Windows 7 Pro x64
 
 

Unsure, sent laptop in to repair shop. I was about to do a repair install so I did a restart from Windows after my last post, and it never turned back on. Probable motherboard issue. For all I know this has been the root of this thread's problem all along.
My System SpecsSystem Spec
16 Feb 2013   #110
tenjuna

Windows 7 Pro x64
 
 

PROBLEM SOLVED!

I gotta tell ya, I have been around computers for ~30 years, and it's rare I find an issue as challenging as this one (though I do loves me a challenge).

I decided to send in the laptop for repair (power controller chip died), and got it back yesterday. Spent most of the day with a hammer and various explosives, and managed to figure out what it was.

The issue was definitely related to the Turbo Memory, but the twist was the Verizon Cellular Data card I also had installed. There was more to it though, but here is a extremely truncated summary of what I did to fix (these may not even be what finally did fix it but are the major things I remember doing):

Remove Turbo Memory card entirely
Go to BIOS, reset to defaults, turn off Cache slot, and change Wi-Fi Catcher switch to only control Bluetooth and Wi-Fi
Go to Safe Mode and remove last remnants of Turbo Memory driver in Device Manager
Remove cellular data card
Go to Safe Mode and remove last remnants of cellular card driver in Device Manager
Boot to Windows

After all that I get into Windows and suddenly I have 48 updates to install and my iPhone works again. AND no more dialog telling me my genuine copy of Windows is pirated! Hallelujah, it's a miracle!

The really funny ha ha part of all this is this issue made me break down and buy a new $2000 laptop, and now I don't need this one anymore

Anyway thanks for all the help I appreciate it!

Jason
My System SpecsSystem Spec
Reply

 Please help repairing windows not genuine dialog popping up




Thread Tools





Similar help and support threads
Thread Forum
User Account Dialog Box Popping Up
Hey Guys, I am having an issue with the User Account Dialog Box popping up everytime I try to make a change to Windows settings, this was not doing this before yesterday, is there a certain update that I did not know about that was not supposed to do this, what is the KB number on it so i can...
System Security
Getting a not Genuine Windows dialog and update failing on 69 updates
I am getting a not Genuine Window dialog and I have a stack of 69 important windows updates that won't install. Any help would be greatly appreciated. Best Regards, Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data-->
Windows Updates & Activation
Dialog box says non genuine windows.
Windows 7 Home installed from factory. Upgraded to professional shortly after. Haven't made recent changes to files but laptop battery failed and machine has lost power a few times. Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> ...
Windows Updates & Activation
"Windows 7 Build 7601 not genuine" intermittently popping up
I'm working on this for someone else - we have a genuine copy of Windows 7 Pro that is coming up with this error, but only about once a week does it pop up... then the computer is restarted, and all is ok. When I ran the validation (Genuine Microsoft Software) I get "Because Windows installed on...
Windows Updates & Activation
Repairing Windows 7 64
Hello I have been advise to repair my Windows seven. What is the good procedure to do it - All my files are backup in an Network hard disk -Do i risk to loose all setup, licence etc? - How about disk partition
Performance & Maintenance
[ask] how to keep dialog box from popping up
hi, this is very annoying since the invention of windows. programs have their own notifications/dialog boxes that pop up undesirably (i.e. copy fails, Y!M gets disconnected, broadband connection is lost). like when i am typing, they pop up and steal the focus, then suddenly i don't know what...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:07.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App