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Windows 7: windows genuine issues


18 Nov 2012   #41

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Sorry - I got sidetracked!
I'll review and get back to you later (or perhaps tomorrow - shout if you don't hear from me first thing!)

My System SpecsSystem Spec
.

18 Nov 2012   #42

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please open Event Viewer
Navigate in the left pane to Windows Logs\Applications
Click on Actions > Save All Events as...
call the file Appevt and save as .evtx
repeat for Windows Logs\System (call it Sysevt)

find the two saved files, and compress then - upload to your reply.
we'll see if there's any clues there.
My System SpecsSystem Spec
19 Nov 2012   #43

Windows 7 Home Premium 32bit.
 
 

Hey no problem I wasn't home for the weekend anyways, but now I'm back and we can start running in circles again
here is the link to the things you asked I hope it won't take you too much time
https://skydrive.live.com/#cid=79718...5BCFA530%21105
My System SpecsSystem Spec
.


19 Nov 2012   #44

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please run the following and post teh results - it looks like we may have found the problem....

reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\hivelist

(see - Event ID: 1542 Source: User Profile Service and Event id 1542, User Profile Service and Missing Classes Root Key - Microsoft Community )
My System SpecsSystem Spec
19 Nov 2012   #45

Windows 7 Home Premium 32bit.
 
 

I typed the reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\hivelist in to the start menu I got the reg file but when I clicked on it the command promt was there just for a second and went away.
how do I get the resulst?
My System SpecsSystem Spec
19 Nov 2012   #46

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Sorry - you'll have to open the command prompt manually first, then run the command (my fault for trying to catch up on missed posts too fast!)


post the results.
My System SpecsSystem Spec
19 Nov 2012   #47

Windows 7 Home Premium 32bit.
 
 

I got the error note:the system was unable to find the specified registry key or value
My System SpecsSystem Spec
19 Nov 2012   #48

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Ouch!
Please try the following....

reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control

post the results
My System SpecsSystem Spec
19 Nov 2012   #49

Windows 7 Home Premium 32bit.
 
 

now I got the whole screen of data how do I copy that?
My System SpecsSystem Spec
19 Nov 2012   #50

Windows 7 Home Premium 32bit.
 
 

ok I did it

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Vse pravice pridržane.
C:\Windows\system32>reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro
l
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
PreshutdownOrder REG_MULTI_SZ wuauserv\0gpsvc\0trustedinstaller
WaitToKillServiceTimeout REG_SZ 12000
CurrentUser REG_SZ USERNAME
BootDriverFlags REG_DWORD 0x0
ServiceControlManagerExtension REG_EXPAND_SZ %systemroot%\system32\sce
xt.dll
SystemStartOptions REG_SZ NOEXECUTE=OPTIN
SystemBootDevice REG_SZ multi(0)disk(0)rdisk(0)partition(2)
FirmwareBootDevice REG_SZ multi(0)disk(0)rdisk(0)partition(1)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ACPI
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\AGP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\AppID
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Arbiters
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CMF
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CoDeviceInstallers
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\COM Name Arbiter
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ComputerName
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ContentIndex
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceClasses
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceOverrides
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Diagnostics
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Els
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Errata
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystemUtilities
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GroupOrderList
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\HAL
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\IDConfigDB
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layouts
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LsaExtensionConfig
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LsaInformation
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\MediaCategories
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\MediaDRM
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\MediaInterfaces
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\MediaProperties
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\MediaResources
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\MediaTypes
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\MemoryDiagnostic
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\MobilePC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\MPDEV
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\MSDTC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\MUI
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetDiagFx
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetTrace
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetworkProvider
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Nls
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NodeInterfaces
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Nsi
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\PCW
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\PnP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\PriorityControl
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ProductOptions
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Remote Assistance
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\RtlQueryRegistryConfig
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ScsiPort
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurePipeServers
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ServiceGroupOrder
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ServiceProvider
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SNMP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SQMServiceList
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Srp
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SrpExtensionConfig
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StillImage
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Storage
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SystemResources
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\TabletPC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\TimeZoneInformation
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\usbflags
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\usbstor
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\VAN
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Video
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\wcncsvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Wdf
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\WDI
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Windows
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\WinInit
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Winlogon
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\WMI
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\WOW
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\hivelist
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SystemInformation
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Winresume
C:\Windows\system32>
C:\Windows\system32>
My System SpecsSystem Spec
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 windows genuine issues




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