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Windows 7: Win7 Ultimate x64 SP1 Updates Fail - KB2619339 - KB2729094 - KB976932

16 Nov 2012   #1
McCaulk

Windows 7 Ultimate x64
 
 
Win7 Ultimate x64 SP1 Updates Fail - KB2619339 - KB2729094 - KB976932

Hello,

Iv been trying to update my windows installation but have been receiving errors that i don't know how to get past.

The only updates available for me to update (Aside from the Optional Language Packs) are the following.

Security Update for Windows 7 for x64-based Systems (KB2619339)

Update for Windows 7 for x64-based Systems (KB2729094)

Windows 7 Service Pack 1 for x64-based Systems (KB976932)

When i try to update windows starts the update process then in the middle of the update i get this pop up.

*Attachment 1 (Image1)

As soon as i press close on this Windows the Windows update instantly fails

*Attachment 2 (Image2)

I think i have downloaded the System readiness tool and ran it but it goes through the update process and says it finishes then reboots but when i try to update the same 3 updates fail.

Im not sure what to try from here, it's been like this for a while now iv just been putting off the update but now i am trying to update all my drivers and windows to get my 5970 GPU to start rendering my videos in Vegas instead of my i& which takes a lot longer for 1080p videos.

If there is any other information i need to provide please let me know and i will do my best to get everything required.

Thanks
Bob


My System SpecsSystem Spec
.

16 Nov 2012   #2
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello Bob and welcome to the forums

In Method 2 on this page, you'll find instructions on how to run the System Update Readiness Tool.

System Update Readiness Tool fixes Windows Update errors in Windows 8, Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008

Download and install the tool (save it in a convenient location as we'll have to use it again in the future). After it has completed, copy and paste the contents of its log into your next post please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom
My System SpecsSystem Spec
16 Nov 2012   #3
McCaulk

Windows 7 Ultimate x64
 
 

Hi Tom,

Thanks for the welcoming response.

I have done as you said and here is the information in that file

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-11-16 18:43

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f)    CBS MUM Missing    0x00000002    servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.2.0.mum        
(f)    CBS MUM Missing    0x00000002    servicing\Packages\Package_2_for_KB2729094~31bf3856ad364e35~amd64~~6.1.2.0.mum        
(f)    CBS MUM Missing    0x00000002    servicing\Packages\Package_5_for_KB2729094~31bf3856ad364e35~amd64~~6.1.2.0.mum        
(f)    CBS MUM Missing    0x00000002    servicing\Packages\Package_8_for_KB2729094~31bf3856ad364e35~amd64~~6.1.2.0.mum        
(f)    CBS MUM Missing    0x00000002    servicing\Packages\Package_for_KB2729094_RTM~31bf3856ad364e35~amd64~~6.1.2.0.mum        
(f)    CBS MUM Missing    0x00000002    servicing\Packages\Package_for_KB2729094_SP1~31bf3856ad364e35~amd64~~6.1.2.0.mum        
(f)    CBS MUM Missing    0x00000002    servicing\Packages\Package_for_KB2729094~31bf3856ad364e35~amd64~~6.1.2.0.mum        

Checking Component Store
(f)    CSI Manifest Missing    0x00000002    amd64_246a0ed5323982da8661087635f6326f_31bf3856ad364e35_6.1.7601.17888_none_92c1cf65d9736252.manifest    amd64_246a0ed5323982da8661087635f6326f_31bf3856ad364e35_6.1.7601.17888_none_92c1cf65d9736252    
(f)    CSI Manifest Missing    0x00000002    amd64_52d752a9dca81591dcd0802898f0c419_31bf3856ad364e35_6.1.7601.22045_none_450ba5c595a14f8d.manifest    amd64_52d752a9dca81591dcd0802898f0c419_31bf3856ad364e35_6.1.7601.22045_none_450ba5c595a14f8d    
(f)    CSI Manifest Missing    0x00000002    amd64_aeacabc9ec92a222ead364a20d488811_31bf3856ad364e35_6.1.7601.22045_none_31d7473ad5c4d60e.manifest    amd64_aeacabc9ec92a222ead364a20d488811_31bf3856ad364e35_6.1.7601.22045_none_31d7473ad5c4d60e    
(f)    CSI Manifest Missing    0x00000002    amd64_dae81493f6a681683ed893c05ace4e2e_31bf3856ad364e35_6.1.7600.17057_none_8b6e27ac16c86bcb.manifest    amd64_dae81493f6a681683ed893c05ace4e2e_31bf3856ad364e35_6.1.7600.17057_none_8b6e27ac16c86bcb    
(f)    CSI Manifest Missing    0x00000002    amd64_a9fdfab326cab40b0929eeb50a98c855_31bf3856ad364e35_6.1.7600.21258_none_55cb0dbc97ff03c1.manifest    amd64_a9fdfab326cab40b0929eeb50a98c855_31bf3856ad364e35_6.1.7600.21258_none_55cb0dbc97ff03c1    
(f)    CSI Manifest Missing    0x00000002    amd64_be96d57e1712c10e640e129fae10c02c_31bf3856ad364e35_6.1.7600.21258_none_a0a821e5de18e762.manifest    amd64_be96d57e1712c10e640e129fae10c02c_31bf3856ad364e35_6.1.7600.21258_none_a0a821e5de18e762    
(f)    CSI Manifest Missing    0x00000002    amd64_b9a2e5d4fb8da211612842834dc5f34a_31bf3856ad364e35_6.1.7600.17057_none_e34a7a543876b732.manifest    amd64_b9a2e5d4fb8da211612842834dc5f34a_31bf3856ad364e35_6.1.7600.17057_none_e34a7a543876b732    
(f)    CSI Manifest Missing    0x00000002    amd64_561c7dd1d3c94adbddfb43a73b2711be_31bf3856ad364e35_6.1.7601.17888_none_4ebef4b4f9316921.manifest    amd64_561c7dd1d3c94adbddfb43a73b2711be_31bf3856ad364e35_6.1.7601.17888_none_4ebef4b4f9316921    
(f)    CSI Manifest All Zeros    0x00000000    winsxs\Manifests\amd64_microsoft-windows-font-truetype-segoeui_31bf3856ad364e35_6.1.7601.22045_none_2f4c144d42117054.manifest    amd64_microsoft-windows-font-truetype-segoeui_31bf3856ad364e35_6.1.7601.22045_none_2f4c144d42117054    
(f)    CSI Manifest All Zeros    0x00000000    winsxs\Manifests\amd64_microsoft-windows-font-truetype-segoeui_31bf3856ad364e35_6.1.7600.17057_none_2cd3493e2bd3b616.manifest    amd64_microsoft-windows-font-truetype-segoeui_31bf3856ad364e35_6.1.7600.17057_none_2cd3493e2bd3b616    
(f)    CSI Manifest All Zeros    0x00000000    winsxs\Manifests\amd64_microsoft-windows-g..validatefntcache-03_31bf3856ad364e35_6.1.7601.17888_none_a6ac762931614073.manifest    amd64_microsoft-windows-g..validatefntcache-03_31bf3856ad364e35_6.1.7601.17888_none_a6ac762931614073    
(f)    CSI Manifest Missing    0x00000002    amd64_microsoft-windows-font-truetype-segoeui_31bf3856ad364e35_6.1.7600.21258_none_2d5de83944f06c5e.manifest    amd64_microsoft-windows-font-truetype-segoeui_31bf3856ad364e35_6.1.7600.21258_none_2d5de83944f06c5e    
(f)    CSI Manifest Missing    0x00000002    amd64_microsoft-windows-font-truetype-segoeui_31bf3856ad364e35_6.1.7601.17888_none_2e9a608e29115911.manifest    amd64_microsoft-windows-font-truetype-segoeui_31bf3856ad364e35_6.1.7601.17888_none_2e9a608e29115911    
(f)    CSI Manifest All Zeros    0x00000000    winsxs\Manifests\amd64_microsoft-windows-g..validatefntcache-03_31bf3856ad364e35_6.1.7600.17057_none_a4e55ed934239d78.manifest    amd64_microsoft-windows-g..validatefntcache-03_31bf3856ad364e35_6.1.7600.17057_none_a4e55ed934239d78    
(f)    CSI Manifest All Zeros    0x00000000    winsxs\Manifests\amd64_microsoft-windows-g..validatefntcache-03_31bf3856ad364e35_6.1.7600.21258_none_a56ffdd44d4053c0.manifest    amd64_microsoft-windows-g..validatefntcache-03_31bf3856ad364e35_6.1.7600.21258_none_a56ffdd44d4053c0    
(f)    CSI Manifest All Zeros    0x00000000    winsxs\Manifests\amd64_microsoft-windows-g..validatefntcache-03_31bf3856ad364e35_6.1.7601.22045_none_a75e29e84a6157b6.manifest    amd64_microsoft-windows-g..validatefntcache-03_31bf3856ad364e35_6.1.7601.22045_none_a75e29e84a6157b6    

Summary:
Seconds executed: 335
 Found 23 errors
  CSI Manifest Missing Total count: 10
  CSI Manifest All Zeros Total count: 6
  CBS MUM Missing Total count: 7

Unavailable repair files:
    winsxs\manifests\amd64_246a0ed5323982da8661087635f6326f_31bf3856ad364e35_6.1.7601.17888_none_92c1cf65d9736252.manifest
    winsxs\manifests\amd64_52d752a9dca81591dcd0802898f0c419_31bf3856ad364e35_6.1.7601.22045_none_450ba5c595a14f8d.manifest
    winsxs\manifests\amd64_aeacabc9ec92a222ead364a20d488811_31bf3856ad364e35_6.1.7601.22045_none_31d7473ad5c4d60e.manifest
    winsxs\manifests\amd64_dae81493f6a681683ed893c05ace4e2e_31bf3856ad364e35_6.1.7600.17057_none_8b6e27ac16c86bcb.manifest
    winsxs\manifests\amd64_a9fdfab326cab40b0929eeb50a98c855_31bf3856ad364e35_6.1.7600.21258_none_55cb0dbc97ff03c1.manifest
    winsxs\manifests\amd64_be96d57e1712c10e640e129fae10c02c_31bf3856ad364e35_6.1.7600.21258_none_a0a821e5de18e762.manifest
    winsxs\manifests\amd64_b9a2e5d4fb8da211612842834dc5f34a_31bf3856ad364e35_6.1.7600.17057_none_e34a7a543876b732.manifest
    winsxs\manifests\amd64_561c7dd1d3c94adbddfb43a73b2711be_31bf3856ad364e35_6.1.7601.17888_none_4ebef4b4f9316921.manifest
    winsxs\manifests\amd64_microsoft-windows-font-truetype-segoeui_31bf3856ad364e35_6.1.7601.22045_none_2f4c144d42117054.manifest
    winsxs\manifests\amd64_microsoft-windows-font-truetype-segoeui_31bf3856ad364e35_6.1.7600.17057_none_2cd3493e2bd3b616.manifest
    winsxs\manifests\amd64_microsoft-windows-g..validatefntcache-03_31bf3856ad364e35_6.1.7601.17888_none_a6ac762931614073.manifest
    winsxs\manifests\amd64_microsoft-windows-font-truetype-segoeui_31bf3856ad364e35_6.1.7600.21258_none_2d5de83944f06c5e.manifest
    winsxs\manifests\amd64_microsoft-windows-font-truetype-segoeui_31bf3856ad364e35_6.1.7601.17888_none_2e9a608e29115911.manifest
    winsxs\manifests\amd64_microsoft-windows-g..validatefntcache-03_31bf3856ad364e35_6.1.7600.17057_none_a4e55ed934239d78.manifest
    winsxs\manifests\amd64_microsoft-windows-g..validatefntcache-03_31bf3856ad364e35_6.1.7600.21258_none_a56ffdd44d4053c0.manifest
    winsxs\manifests\amd64_microsoft-windows-g..validatefntcache-03_31bf3856ad364e35_6.1.7601.22045_none_a75e29e84a6157b6.manifest
    servicing\packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.2.0.mum
    servicing\packages\Package_2_for_KB2729094~31bf3856ad364e35~amd64~~6.1.2.0.mum
    servicing\packages\Package_5_for_KB2729094~31bf3856ad364e35~amd64~~6.1.2.0.mum
    servicing\packages\Package_8_for_KB2729094~31bf3856ad364e35~amd64~~6.1.2.0.mum
    servicing\packages\Package_for_KB2729094_RTM~31bf3856ad364e35~amd64~~6.1.2.0.mum
    servicing\packages\Package_for_KB2729094_SP1~31bf3856ad364e35~amd64~~6.1.2.0.mum
    servicing\packages\Package_for_KB2729094~31bf3856ad364e35~amd64~~6.1.2.0.mum
    servicing\packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.2.0.cat
    servicing\packages\Package_2_for_KB2729094~31bf3856ad364e35~amd64~~6.1.2.0.cat
    servicing\packages\Package_5_for_KB2729094~31bf3856ad364e35~amd64~~6.1.2.0.cat
    servicing\packages\Package_8_for_KB2729094~31bf3856ad364e35~amd64~~6.1.2.0.cat
    servicing\packages\Package_for_KB2729094_RTM~31bf3856ad364e35~amd64~~6.1.2.0.cat
    servicing\packages\Package_for_KB2729094_SP1~31bf3856ad364e35~amd64~~6.1.2.0.cat
    servicing\packages\Package_for_KB2729094~31bf3856ad364e35~amd64~~6.1.2.0.cat
Thanks for the help
Bob
My System SpecsSystem Spec
.


16 Nov 2012   #4
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Bob,

No worries. Fortunately for you, your errors are all from the same update and are relatively simple to fix:

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Please download the attached file, Packs.zip and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing two folders, Manifests and Packages
  5. Open the Manifests folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

  6. Open the Packages folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Servicing\Packages

  7. Run the System Update Readiness Tool (SURT) again
  8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

    C:\Windows\Logs\CBS\CheckSUR.persist.log


You will probably be shown the error code 0x8024200D after performing this fix, if so, please download and install the update from this link. It must be downloaded using Internet Explorer.

http://www.microsoft.com/en-us/downl....aspx?id=30566

Tom
My System SpecsSystem Spec
16 Nov 2012   #5
McCaulk

Windows 7 Ultimate x64
 
 

Hi Tom,

Iv downloaded that zip and extracted the contents to the proper folders.
You were correct as after i did this i got the error 0x8024200D, i downloaded the program using internet explorer and installed that and then it rebooted my computer.

Here is the new output for SURT

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-11-16 20:28

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1007
 No errors detected
But now there are still 2 updates that i get errors with.

  • Security Update for Windows 7 for x64-based Systems (KB2619339)
  • Windows 7 Service Pack 1 for x64-based Systems (KB976932)
When the update fails i keep getting this error number 0x8024200D even though i have downloaded and installed (and rebooted) the file in your post about this error.

Thanks again
Bob
My System SpecsSystem Spec
16 Nov 2012   #6
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Bob,

Any 0x8024200D error can be solved by downloading the update from the MS website So all you have to do for these two, is download and install them from here:

Download Security Update for Windows 7 for x64-based Systems (KB2619339) from Official Microsoft Download Center

Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center
Download file: windows6.1-KB976932-X64.exe

Tom
My System SpecsSystem Spec
16 Nov 2012   #7
McCaulk

Windows 7 Ultimate x64
 
 

Hey Tom,

Great that's perfect, iv just downloaded and installed those 2 updated successfully. After a reboot i was able to check for new updates and successfully update all the new updates found and now am up to date with everything and it's all working fine.

Iv also updated all my GPU drivers successfully as well as before the Windows updates they were failing.

Thanks again
Much appreciated
Bob
My System SpecsSystem Spec
17 Nov 2012   #8
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Bob,

Glad to hear it! Thanks for posting back the results, and you're most welcome for the help.

Let me know if you have any further issues, but for now I think it's safe to say that this problem has been resolved.

Tom
My System SpecsSystem Spec
17 Nov 2012   #9
McCaulk

Windows 7 Ultimate x64
 
 

I have just marked this thread as solved and left feedback.

Now i can start focusing on the original issue that caused me to fix this issue and that's getting my 5970 to render videos using Vegas
My System SpecsSystem Spec
17 Nov 2012   #10
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by McCaulk View Post
I have just marked this thread as solved and left feedback.

Now i can start focusing on the original issue that caused me to fix this issue and that's getting my 5970 to render videos using Vegas
Nice graphics card! I've got a 7850 which I thought was pretty good, yours would blow mine out of the water

Anything I can help with? I'm not all that experienced with Vegas, but I can try.

Tom
My System SpecsSystem Spec
Reply

 Win7 Ultimate x64 SP1 Updates Fail - KB2619339 - KB2729094 - KB976932




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