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Windows 7: Non Genuine 7601

16 Nov 2012   #1
Lunarpancake

Windows 8 Professional
 
 
Non Genuine 7601

I am having the black screen of death on some work pc's. These pc's were purchased NEW from Dell with windows 7 Pro licenses. Screen is black, there is no start menu, even when booting to safe mode. I can not open explorer.exe, command window, or run slui.

I feel like I have 50 ticking time-bombs in my office as this is now the 2nd pc to show this issue.




...I am trying a repair from the OEM disc


My System SpecsSystem Spec
.
16 Nov 2012   #2
Lunarpancake

Windows 8 Professional
 
 

Fixed...... had to run

sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows
My System SpecsSystem Spec
17 Nov 2012   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

An offline SFC?
Did you try a normal one before that? - if so, please post hte CBS log file so we can have a look
My System SpecsSystem Spec
.

18 Dec 2012   #4
Lunarpancake

Windows 8 Professional
 
 

CBS Log Attached.

This is from a brand new Dell 3010.

What has been done to the PC:

-Format PC with Dell provided OS disc.
-Install of our major programs (Lotus Notes, Office, Hyperion)
-Add to Domain and push policies.
-run full updates.

After the last group of updates the pc reboots and has black screen of death. I ran my "fix" and it is working fine now. CBS.log is from this incident.
My System SpecsSystem Spec
18 Dec 2012   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The log only has data from today - earlier data has been archived to the CBS.persist logs.
My System SpecsSystem Spec
18 Dec 2012   #6
Lunarpancake

Windows 8 Professional
 
 

Quote   Quote: Originally Posted by NoelDP View Post
The log only has data from today - earlier data has been archived to the CBS.persist logs.
This happened today. So it should be in the log.


I can repeat this black screen of death with any new Dell Optiplex 390 or newer.


*edit*
I found another log from today. It is 15MB. I will split it up and post it.
My System SpecsSystem Spec
18 Dec 2012   #7
Lunarpancake

Windows 8 Professional
 
 

Part 1
My System SpecsSystem Spec
Reply

 Non Genuine 7601




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