| Windows 7: Windows 7 Home Premium Build 7601 This copy of windows is not genuine |
02 Dec 2012
|
#11 | | Win 7 x64 Home Premium (and x86 VirtualBox VM) Wales - probably in the pub |
That's not too bad - only 7 faults.... Code: 2012-12-02 18:20:25, Info CSI 0000032a [SR] Repairing 7 components
2012-12-02 18:20:25, Info CSI 0000032b [SR] Beginning Verify and Repair transaction
2012-12-02 18:20:25, Info CSI 0000032c [SR] Cannot repair member file [l:26{13}]"sppcomapi.dll" of Microsoft-Windows-Security-SPP-UX, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:25, Info CSI 0000032d [SR] Cannot repair member file [l:20{10}]"winver.exe" of Microsoft-Windows-winver, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:25, Info CSI 0000032e [SR] Cannot repair member file [l:14{7}]"sfc.exe" of Microsoft-Windows-WRP-Integrity-Client, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:25, Info CSI 0000032f [SR] Cannot repair member file [l:26{13}]"sppcomapi.dll" of Microsoft-Windows-Security-SPP-UX, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:25, Info CSI 00000330 [SR] Cannot repair member file [l:26{13}]"systemcpl.dll" of Microsoft-Windows-systemcpl, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:25, Info CSI 00000331 [SR] Cannot repair member file [l:14{7}]"sfc.exe" of Microsoft-Windows-WRP-Integrity-Client, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:25, Info CSI 00000332 [SR] Cannot repair member file [l:20{10}]"winver.exe" of Microsoft-Windows-winver, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:26, Info CSI 00000333 [SR] Cannot repair member file [l:26{13}]"sppcomapi.dll" of Microsoft-Windows-Security-SPP-UX, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:26, Info CSI 00000334 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-12-02 18:20:26, Info CSI 00000335 [SR] Cannot repair member file [l:20{10}]"winver.exe" of Microsoft-Windows-winver, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:26, Info CSI 00000336 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-12-02 18:20:26, Info CSI 00000337 [SR] Cannot repair member file [l:26{13}]"sppcomapi.dll" of Microsoft-Windows-Security-SPP-UX, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:26, Info CSI 00000338 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-12-02 18:20:26, Info CSI 00000339 [SR] Cannot repair member file [l:26{13}]"systemcpl.dll" of Microsoft-Windows-systemcpl, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:26, Info CSI 0000033a [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-12-02 18:20:26, Info CSI 0000033b [SR] Cannot repair member file [l:20{10}]"winver.exe" of Microsoft-Windows-winver, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:26, Info CSI 0000033c [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-12-02 18:20:26, Info CSI 0000033d [SR] Cannot repair member file [l:14{7}]"sfc.exe" of Microsoft-Windows-WRP-Integrity-Client, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:26, Info CSI 0000033e [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-12-02 18:20:26, Info CSI 0000033f [SR] Cannot repair member file [l:14{7}]"sfc.exe" of Microsoft-Windows-WRP-Integrity-Client, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:26, Info CSI 00000340 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-12-02 18:20:26, Info CSI 00000341 Repair results created:
POQ 134 starts Having said that, some of them are rather critical files, which may crreate problems later - but we'll deal with that when we have to.
Some may be fixed by another tool... Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821 (you'll need to look in the details for Method 2) Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient. The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file Then zip the CheckSUR.log and attach it to your reply.
(no problem about the delay - I have enough to keep me busy  ) | My System Specs |
| Computer type Laptop System Manufacturer/Model Number Asus K52F OS Win 7 x64 Home Premium (and x86 VirtualBox VM) CPU i3 370M Motherboard Asus Memory 8GB - finally :) Graphics Card it's an i3, dude! Sound Card onboard Monitor(s) Displays 15.6" built-in Screen Resolution 1366x768 PSU n/a Hard Drives 750GB Seagate internal
Sundry external drives attached to other computers on the local network Internet Speed as much as I can get - usually on a dongle, so <1Mb/s Antivirus MSE Browser IE10/Chrome/FF(if I must) |
12 Dec 2012
|
#12 | | Windows 7 Home Premium 64bit |
I've been trying to download the update from that link but its been saying "waiting to download from download.microsoft.com" for about 5-10 minutes now. The download isn't starting. I'm using Method two. The KB didn't show up at all when I tried method one.
Never mind I got it. I'll post back again once I apply the update.
Last edited by Kentleton; 12 Dec 2012 at 06:15 PM..
Reason: Got the download working.
| My System Specs | | OS Windows 7 Home Premium 64bit |
12 Dec 2012
|
#13 | | Win 7 x64 Home Premium (and x86 VirtualBox VM) Wales - probably in the pub |
I don't recall anyone ever seeing the offer of the tool in WIndows Updates - which is why I pointed direct to method 2
If you're using IE9, pause and resume the download - if you're using IE8, cancel and restart it.
If you're using a third-party download manager, I'd suggest using IE instead.
If you're using a different browser, I have no idea | My System Specs | | Computer type Laptop System Manufacturer/Model Number Asus K52F OS Win 7 x64 Home Premium (and x86 VirtualBox VM) CPU i3 370M Motherboard Asus Memory 8GB - finally :) Graphics Card it's an i3, dude! Sound Card onboard Monitor(s) Displays 15.6" built-in Screen Resolution 1366x768 PSU n/a Hard Drives 750GB Seagate internal
Sundry external drives attached to other computers on the local network Internet Speed as much as I can get - usually on a dongle, so <1Mb/s Antivirus MSE Browser IE10/Chrome/FF(if I must) |
12 Dec 2012
|
#14 | | Windows 7 Home Premium 64bit |
I'm using Chrome. The page just didn't load and I needed to refresh. I'm installing the update now. | My System Specs | | OS Windows 7 Home Premium 64bit |
12 Dec 2012
|
#15 | | Win 7 x64 Home Premium (and x86 VirtualBox VM) Wales - probably in the pub |
For interest, please run teh following commands, and post the results. (Your CBS log is an unusual one, and I'd like to see what's different about the files).
ICACLS C:\Windows\winsxs\wow64_microsoft-windows-security-spp-ux_31bf3856ad364e35_6.1.7601.17514_none_c43c4e7ce9d27db4\sppcomapi.dll
ICACLS C:\Windows\winsxs\x86_microsoft-windows-systemcpl_31bf3856ad364e35_6.1.7601.17514_none_e2dcde6fbc50dc4f\systemcpl.dll
ICACLS C:\Windows\winsxs\x86_microsoft-windows-winver_31bf3856ad364e35_6.1.7600.16385_none_b627d45ffdcc6f00\winver.exe
ICACLS C:\Windows\winsxs\x86_microsoft-windows-wrp-integrity-client_31bf3856ad364e35_6.1.7600.16385_none_2b1523604c99c736\sfc.exe
DIR C:\Windows\winsxs\wow64_microsoft-windows-security-spp-ux_31bf3856ad364e35_6.1.7601.17514_none_c43c4e7ce9d27db4\sppcomapi.dll
DIR C:\Windows\winsxs\x86_microsoft-windows-systemcpl_31bf3856ad364e35_6.1.7601.17514_none_e2dcde6fbc50dc4f\systemcpl.dll
DIR C:\Windows\winsxs\x86_microsoft-windows-winver_31bf3856ad364e35_6.1.7600.16385_none_b627d45ffdcc6f00\winver.exe
DIR C:\Windows\winsxs\x86_microsoft-windows-wrp-integrity-client_31bf3856ad364e35_6.1.7600.16385_none_2b1523604c99c736\sfc.exe
DIR C:\Windows\SysWOW64\sppcomapi.dll
DIR C:\Windows\SysWOW64\systemcpl.dll
DIR C:\Windows\SysWOW64\winver.exe
DIR C:\Windows\SysWOW64\sfc.exe
ICACLS C:\Windows\SysWOW64\sppcomapi.dll
ICACLS C:\Windows\SysWOW64\systemcpl.dll
ICACLS C:\Windows\SysWOW64\winver.exe
ICACLS C:\Windows\SysWOW64\sfc.exe | My System Specs | | Computer type Laptop System Manufacturer/Model Number Asus K52F OS Win 7 x64 Home Premium (and x86 VirtualBox VM) CPU i3 370M Motherboard Asus Memory 8GB - finally :) Graphics Card it's an i3, dude! Sound Card onboard Monitor(s) Displays 15.6" built-in Screen Resolution 1366x768 PSU n/a Hard Drives 750GB Seagate internal
Sundry external drives attached to other computers on the local network Internet Speed as much as I can get - usually on a dongle, so <1Mb/s Antivirus MSE Browser IE10/Chrome/FF(if I must) |
12 Dec 2012
|
#16 | | Windows 7 Home Premium 64bit |
Here is the CheckSUR log. And I will run those commands and get back to you as soon as I can. | My System Specs | | OS Windows 7 Home Premium 64bit |
12 Dec 2012
|
#17 | | Windows 7 Home Premium 64bit |
Those commands you want me to run, you mean from the command prompt right? | My System Specs | | OS Windows 7 Home Premium 64bit |
13 Dec 2012
|
#18 | | Win 7 x64 Home Premium (and x86 VirtualBox VM) Wales - probably in the pub |
Yes please - they'll tell us whether it's a simple permissions problems or something more serious.... Here are some instructions to make life easier 1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response. | My System Specs | | Computer type Laptop System Manufacturer/Model Number Asus K52F OS Win 7 x64 Home Premium (and x86 VirtualBox VM) CPU i3 370M Motherboard Asus Memory 8GB - finally :) Graphics Card it's an i3, dude! Sound Card onboard Monitor(s) Displays 15.6" built-in Screen Resolution 1366x768 PSU n/a Hard Drives 750GB Seagate internal
Sundry external drives attached to other computers on the local network Internet Speed as much as I can get - usually on a dongle, so <1Mb/s Antivirus MSE Browser IE10/Chrome/FF(if I must) OS Windows 7 Ultimate x64 |
13 Dec 2012
|
#20 | | Win 7 x64 Home Premium (and x86 VirtualBox VM) Wales - probably in the pub |

Quote: Originally Posted by ideallysimple This does not solve the problem - it merely hides it for 30 days - and actually makes it harder to troubleshoot (even if the command succeeds, which it may well not do) | My System Specs | | Computer type Laptop System Manufacturer/Model Number Asus K52F OS Win 7 x64 Home Premium (and x86 VirtualBox VM) CPU i3 370M Motherboard Asus Memory 8GB - finally :) Graphics Card it's an i3, dude! Sound Card onboard Monitor(s) Displays 15.6" built-in Screen Resolution 1366x768 PSU n/a Hard Drives 750GB Seagate internal
Sundry external drives attached to other computers on the local network Internet Speed as much as I can get - usually on a dongle, so <1Mb/s Antivirus MSE Browser IE10/Chrome/FF(if I must) Windows 7 Home Premium Build 7601 This copy of windows is not genuine problems? All times are GMT -5. The time now is 09:35 AM. | |