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Windows 7: Windows 7 Service Pack 1 language packs (Kb2483139) error (8007002)


17 Nov 2012   #1

Windows 7 Ultimate x64
 
 
Windows 7 Service Pack 1 language packs (Kb2483139) error (8007002)

Hello! I get error code 8007002 when I install language packs(English).

I'm sure installed the English language pack on my computer and switch to English.
After reboot my computer it show up original(Chinese language).
Than I check my computer is show currently Display:English
I try to switch to english again but can't find English language pack in my computer.Than I download it again and reinstall again.during install get a error code
8007002.I have tried the Microsoft suggested solution. (deleting Software Distribution, somthing like that)but still not work.Please help

Attached CBS for download Attachment 241858

currently display language
Name:  currently display language.PNG
Views: 7
Size:  44.1 KB

missing english pack
Name:  missing english pack.PNG
Views: 6
Size:  40.0 KB

English pack still here??
Windows 7 Service Pack 1 language packs (Kb2483139) error (8007002)-still-here..png

error code when install the english pack again
Name:  error code.PNG
Views: 6
Size:  28.8 KB



My System SpecsSystem Spec
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17 Nov 2012   #2

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello Roy and welcome to the forums

Thanks for following the first post instructions It makes my life a lot easier!

Could you follow all of the steps outlined on this page please:

http://support.microsoft.com/kb/2509997

Do not follow steps #8 and #10. The SoftwareDistribution folder should never be touched (apart from in a few exceptional circumstances)

Tom
My System SpecsSystem Spec
17 Nov 2012   #3

Windows 7 Ultimate x64
 
 

I tried Method #1,#2,#3,#4,#6,#7 same error (8007002)
In Method 5 ,there is no PendingXmlIdentifier,NextQueueEntryIndex and AdvancedInstallersNeedResolving.
Method #9,#11 and #12 not work for my compter.

Can I clean uninstall the English pack and download it form the webside and than install it.
Or use commands to change my currently display language to Chinese frist.
l'm feeling confuse.I did installed the language and currently display language in english but show chinese..
It seen didn't installed the language.

My System SpecsSystem Spec
.


17 Nov 2012   #4

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Okay, thanks for doing that.

Yeah, it's worth a try removing the language pack:

Uninstall Update

  1. Click on the Start button and select Control Panel
  2. Click on Programs
  3. Under the Programs and Features header, click on View installed updates
  4. You will now see a list of your installed updates. Using the search box, locate the language pack you wish to uninstall.
  5. Double click on this update to uninstall it.
  6. Once you have done this, reboot your computer


Tom
My System SpecsSystem Spec
18 Nov 2012   #5

Windows 7 Ultimate x64
 
 

Hello! I did try to remove it but there is no Windows 7 Service Pack 1 language packs (Kb2483139) .

Picture form window updated list #1
Windows 7 Service Pack 1 language packs (Kb2483139) error (8007002)-windows-update-file-1.png

Picture form window updated list #2
Windows 7 Service Pack 1 language packs (Kb2483139) error (8007002)-window-update-file-2.png

Picture form window updated list #3
Windows 7 Service Pack 1 language packs (Kb2483139) error (8007002)-windows-update-file-3.png


My System SpecsSystem Spec
20 Nov 2012   #6

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Roy,

To be honest, I think your best bet is to reinstall Windows with an English ISO. You can download them from here:

Official Windows 7 SP1 ISO from Digital River My Digital Life

It's all completely legal, and safe, so don't worry

Tom
My System SpecsSystem Spec
29 Nov 2012   #7

Windows 7 Ultimate x64
 
 

Ok.I'm downloading now.Hope it would help.Thank Tom.
My System SpecsSystem Spec
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 Windows 7 Service Pack 1 language packs (Kb2483139) error (8007002)




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