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Windows 7: Windows 7 64 bit activation error


18 Nov 2012   #1

XP
 
 
Windows 7 64 bit activation error

Hi,
i got my laptop last week with win 7 pro 32bit (refurbished laptop not brand new).
its activated & work fine with windows update.
but i want to utilize 4 gb of ram (instead of 2.4gb in 32bit)
so i installed win 7 64bit on same laptop on new partition as dual boot.
when i try to enter the keys to activate it gives

(i remember that on some other forum or here ,that same key will be used to activate both 32bit & 64bit in same laptop or pc... am i correct .....????????????
Error Code OxC004E003

laptop details
lenovo R400
win 7 32bit activated & works with windows update
250 gb hdd
4 gb ddr3

(seller does'nt included the win 7 dvd so i used any other disk which i downloaded some time back from net. its also win sp1.... )


win genuine validation diag tool report

Code:
""""""
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {82F5AB84-D00B-477B-89C9-895FF10A455A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{82F5AB84-D00B-477B-89C9-895FF10A455A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-106960142-2160015691-357026400</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2768L13</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7UET93WW (3.23 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20111215000000.000000+000</Date></BIOS><HWID>B3953107018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7U   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-1033-7601.0000-3212012
Installation ID: 016355932335165490640883536682093135669411924682519221
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Initial grace period
Time remaining: 43080 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 11/16/2012 7:34:30 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABQABAAIAAAABAAAAAAABAAEA6GHscwNBsFQuCFDxgIXIX9ThFKAkNHC2Rso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            LENOVO        TP-7U   
  FACP            LENOVO        TP-7U   
  HPET            LENOVO        TP-7U   
  BOOT            LENOVO        TP-7U   
  MCFG            LENOVO        TP-7U   
  SSDT            LENOVO        TP-7U   
  ECDT            LENOVO        TP-7U   
  SLIC            LENOVO        TP-7U   
  ASF!            LENOVO        TP-7U   
  SSDT            LENOVO        TP-7U   
  SSDT            LENOVO        TP-7U   
  TCPA                    
  DMAR                          
  SSDT            LENOVO        TP-7U   
  SSDT            LENOVO        TP-7U   
  SSDT            LENOVO        TP-7U   


"""""""""""""""


My System SpecsSystem Spec
.

18 Nov 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please attempt validation at www.microsoft.com/genuine/validate - what exactly happens?

Post a new MGADiag report
My System SpecsSystem Spec
18 Nov 2012   #3

XP
 
 

genuine validation passed
:"
Because Windows installed on your PC is genuine, enjoy the security, reliability and protection it provides."

plz give a link to download latest MGADiag too;


same error code when i tried to chenge key

Error Code OxC004E003

mgadiag tool ver 1.9.0027.0

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {82F5AB84-D00B-477B-89C9-895FF10A455A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{82F5AB84-D00B-477B-89C9-895FF10A455A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-106960142-2160015691-357026400</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2768L13</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7UET93WW (3.23 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20111215000000.000000+000</Date></BIOS><HWID>B3953107018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7U   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-1033-7601.0000-3232012
Installation ID: 008964509686752202540262925570268370292435901992015861
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Initial grace period
Time remaining: 40980 minute(s) (28 day(s))
Remaining Windows rearm count: 3
Trusted time: 11/18/2012 8:07:24 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:18:2012 19:53
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEABQABAAIAAAAAAAAAAAABAAEA6GHscwNBLghQ8YCFyF+wVNThJDQUoEbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            LENOVO        TP-7U   
  FACP            LENOVO        TP-7U   
  HPET            LENOVO        TP-7U   
  BOOT            LENOVO        TP-7U   
  MCFG            LENOVO        TP-7U   
  SSDT            LENOVO        TP-7U   
  ECDT            LENOVO        TP-7U   
  SLIC            LENOVO        TP-7U   
  ASF!            LENOVO        TP-7U   
  SSDT            LENOVO        TP-7U   
  SSDT            LENOVO        TP-7U   
  TCPA                    
  DMAR                          
  SSDT            LENOVO        TP-7U   
  SSDT            LENOVO        TP-7U   
  SSDT            LENOVO        TP-7U

My System SpecsSystem Spec
.


18 Nov 2012   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please first try recreating Licensing Store.

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report
My System SpecsSystem Spec
18 Nov 2012   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Ah - I just realised -
You say you are dualbooting 32-bit and 64-bit?
Can't be done with the same license.
Each needs to have its own license.
My System SpecsSystem Spec
19 Nov 2012   #6

XP
 
 

but when i searched the net it says i can use 32bit or 64 bit.......

even if agree with mean consider like this.. i have 32 bit win 7 pro & it gets corrupted.. then i use the same win 7 dvd to install win 7 64bit instead of 32 bit on same machine , you are saying i have to get new keys... that doesnt make sense...

i'm using dual boot bcz i feared that these problems could occur, that why i installed 64bit as dual... i'm ready to get rid of 32bit if 64bit get activated..
(when i'm using 64 bit , other OS with 32 bit will be offline, so windows must consider it as re installation for same machine.. am i correct..

Activating 64bit using 32Bit Key
[Solved] Using my OEM 32 bit key to install a 64 bit win 7 instead. - general-discussion - windows-7


..

i tried the above steps.. not help same error..
My System SpecsSystem Spec
19 Nov 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Quote   Quote: Originally Posted by manojgj View Post
but when i searched the net it says i can use 32bit or 64 bit.......
Exactly......or............
My System SpecsSystem Spec
19 Nov 2012   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Either/or - but NOT both!
If you activate teh second installation you will end up with a non-genuine first installation.
My System SpecsSystem Spec
19 Nov 2012   #9

Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
 
 

Yep, the licence is only good for one installation.
My System SpecsSystem Spec
20 Nov 2012   #10

XP
 
 

thats sounds great.. i'm ready to get rid if 32 bit.....
please tell me how to activate 64bit with the keys i have .....
above steps failed,same error
My System SpecsSystem Spec
Reply

 Windows 7 64 bit activation error




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