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Windows 7: This computer is not running Genuine Windows

21 Nov 2012   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Gotcha!
Please run the following commands in an Elevated Command Prompt and post the results.

Code:
 
 
REG ADD HKLM\SYSTEM\CurrentControlSet\Control\hivelist /V "\REGISTRY\USER\S-1-5-20" /D "Device\HarddiskVolume4\Windows\ServiceProfiles\NetworkService\NTUSER.DAT"
REG QUERY HKLM\SYSTEM\CurrentControlSet\Control\hivelist
Reboot, and then run another MGADiag report.


My System SpecsSystem Spec
.
21 Nov 2012   #22
Kipac

Windows 7 Ultimate x64
 
 
Command Prompt Result

Here's the result of Command Prompt.
I'll post MGADiag report after the reboot.



Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG ADD HKLM\SYSTEM\CurrentControlSet\Control\hivelist /V "\
REGISTRY\USER\S-1-5-20" /D "Device\HarddiskVolume4\Windows\ServiceProfiles\Netwo
rkService\NTUSER.DAT"
The operation completed successfully.

C:\Windows\system32>REG QUERY REG ADD HKLM\SYSTEM\CurrentControlSet\Control\hive
list
ERROR: Invalid key name.
Type "REG QUERY /?" for usage.

C:\Windows\system32>
My System SpecsSystem Spec
21 Nov 2012   #23
Kipac

Windows 7 Ultimate x64
 
 
MGADiag report

Here's the MGADiag report after reboot.
It took awhile because of computer being weird.




Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0x80070005
Windows Product Key: *****-*****-VQQKT-QGGGP-RQ62D
Windows Product Key Hash: B1oWRG44kq4hE5pxicwjPOx3L+M=
Windows Product ID: 00426-437-6655695-85858
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {80409215-9A94-4664-BBCA-49BFB01EB123}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{80409215-9A94-4664-BBCA-49BFB01EB123}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RQ62D</PKey><PID>00426-437-6655695-85858</PID><PIDType>5</PIDType><SID>S-1-5-21-3463364969-3535792361-3485682137</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-970A-UD3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F6</Version><SMBIOSVersion major="2" minor="4"/><Date>20120530000000.000000+000</Date></BIOS><HWID>9BB83607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
Error: 0x46

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000004000
Event Time Stamp: 11:19:2012 08:01
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui


HWID Data-->
HWID Hash Current: NgAAAAIABAABAAEAAAACAAAAAgABAAEAln0go3cW/IgQM9zf3BVU8gbDDDdiPc6arh2v/yAh

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
MSDM GBT GBTUACPI
EUDS GBT
MATS GBT
TAMG GBT GBT B0
MATS GBT
SSDT AMD POWERNOW
My System SpecsSystem Spec
.

21 Nov 2012   #24
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Good - I think we're getting somewhere

Please run the following command and post the results

DIR C:\Windows\Sppcommdlg.* /S
My System SpecsSystem Spec
21 Nov 2012   #25
Kipac

Windows 7 Ultimate x64
 
 
Command Prompt Result

Here's a result.



Code:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>DIR C:\Windows\Sppcommdlg.* /S
 Volume in drive C has no label.
 Volume Serial Number is 3AD9-BE71

 Directory of C:\Windows\System32

07/13/2009  08:41 PM           381,952 sppcommdlg.dll
               1 File(s)        381,952 bytes

 Directory of C:\Windows\System32\en-US

07/13/2009  09:24 PM            52,224 sppcommdlg.dll.mui
               1 File(s)         52,224 bytes

 Directory of C:\Windows\SysWOW64

07/13/2009  08:16 PM           345,088 sppcommdlg.dll
               1 File(s)        345,088 bytes

 Directory of C:\Windows\SysWOW64\en-US

07/13/2009  09:09 PM            52,224 sppcommdlg.dll.mui
               1 File(s)         52,224 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..ty-spp-ux.resources_3
1bf3856ad364e35_6.1.7600.16385_en-us_54dae2e5153375ce

07/13/2009  09:24 PM            52,224 sppcommdlg.dll.mui
               1 File(s)         52,224 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-ux_31bf3856
ad364e35_6.1.7600.16385_none_b7b69062b883381f

07/13/2009  08:41 PM           381,952 sppcommdlg.dll
               1 File(s)        381,952 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-ux_31bf3856
ad364e35_6.1.7601.17514_none_b9e7a42ab571bbb9

07/13/2009  08:41 PM           381,952 sppcommdlg.dll
               1 File(s)        381,952 bytes

 Directory of C:\Windows\winsxs\wow64_microsoft-windows-s..ty-spp-ux.resources_3
1bf3856ad364e35_6.1.7600.16385_en-us_5f2f8d37499437c9

07/13/2009  09:09 PM            52,224 sppcommdlg.dll.mui
               1 File(s)         52,224 bytes

 Directory of C:\Windows\winsxs\wow64_microsoft-windows-security-spp-ux_31bf3856
ad364e35_6.1.7600.16385_none_c20b3ab4ece3fa1a

07/13/2009  08:16 PM           345,088 sppcommdlg.dll
               1 File(s)        345,088 bytes

 Directory of C:\Windows\winsxs\wow64_microsoft-windows-security-spp-ux_31bf3856
ad364e35_6.1.7601.17514_none_c43c4e7ce9d27db4

07/13/2009  08:16 PM           345,088 sppcommdlg.dll
               1 File(s)        345,088 bytes

     Total Files Listed:
              10 File(s)      2,390,016 bytes
               0 Dir(s)  53,841,973,248 bytes free

C:\Windows\system32>
My System SpecsSystem Spec
21 Nov 2012   #26
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ok - Now run these commands, and post the results....

ATTRIB C:\Windows\sppcommdlg.* /S
ICACLS C:\Windows\System32\sppcommdlg.* /T
ICACLS C:\Windows\SysWOW64\sppcommdlg.* /T
My System SpecsSystem Spec
21 Nov 2012   #27
Kipac

Windows 7 Ultimate x64
 
 
A new result

Here's the result.


Code:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>ATTRIB C:\Windows\sppcommdlg.* /S
A            C:\Windows\System32\en-US\sppcommdlg.dll.mui
A            C:\Windows\System32\sppcommdlg.dll
A            C:\Windows\SysWOW64\en-US\sppcommdlg.dll.mui
A            C:\Windows\SysWOW64\sppcommdlg.dll
A            C:\Windows\winsxs\amd64_microsoft-windows-s..ty-spp-ux.resources_31
bf3856ad364e35_6.1.7600.16385_en-us_54dae2e5153375ce\sppcommdlg.dll.mui
A            C:\Windows\winsxs\amd64_microsoft-windows-security-spp-ux_31bf3856a
d364e35_6.1.7600.16385_none_b7b69062b883381f\sppcommdlg.dll
A            C:\Windows\winsxs\amd64_microsoft-windows-security-spp-ux_31bf3856a
d364e35_6.1.7601.17514_none_b9e7a42ab571bbb9\sppcommdlg.dll
A            C:\Windows\winsxs\wow64_microsoft-windows-s..ty-spp-ux.resources_31
bf3856ad364e35_6.1.7600.16385_en-us_5f2f8d37499437c9\sppcommdlg.dll.mui
A            C:\Windows\winsxs\wow64_microsoft-windows-security-spp-ux_31bf3856a
d364e35_6.1.7600.16385_none_c20b3ab4ece3fa1a\sppcommdlg.dll
A            C:\Windows\winsxs\wow64_microsoft-windows-security-spp-ux_31bf3856a
d364e35_6.1.7601.17514_none_c43c4e7ce9d27db4\sppcommdlg.dll

C:\Windows\system32>ICACLS C:\Windows\System32\sppcommdlg.* /T
C:\Windows\System32\sppcommdlg.dll NT SERVICE\TrustedInstaller:(F)
                                   BUILTIN\Administrators:(RX)
                                   NT AUTHORITY\SYSTEM:(RX)
                                   BUILTIN\Users:(RX)

C:\Windows\System32\en-US\sppcommdlg.dll.mui NT SERVICE\TrustedInstaller:(F)
                                             BUILTIN\Administrators:(RX)
                                             NT AUTHORITY\SYSTEM:(RX)
                                             BUILTIN\Users:(RX)

C:\Windows\System32\LogFiles\WMI\RtBackup\sppcommdlg.*: Access is denied.
Successfully processed 2 files; Failed processing 1 files

C:\Windows\system32>ICACLS C:\Windows\SysWOW64\sppcommdlg.* /T
C:\Windows\SysWOW64\sppcommdlg.dll NT SERVICE\TrustedInstaller:(F)
                                   BUILTIN\Administrators:(RX)
                                   NT AUTHORITY\SYSTEM:(RX)
                                   BUILTIN\Users:(RX)

C:\Windows\SysWOW64\en-US\sppcommdlg.dll.mui NT SERVICE\TrustedInstaller:(F)
                                             BUILTIN\Administrators:(RX)
                                             NT AUTHORITY\SYSTEM:(RX)
                                             BUILTIN\Users:(RX)

Successfully processed 2 files; Failed processing 0 files

C:\Windows\system32>
My System SpecsSystem Spec
21 Nov 2012   #28
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ooops - forgot to chaeck that the hive is loading properly now!

Please run

REG QUERY HKU

post the results
My System SpecsSystem Spec
21 Nov 2012   #29
Kipac

Windows 7 Ultimate x64
 
 
Here

No problem, here's the report.



Code:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>REG QUERY HKU

HKEY_USERS\.DEFAULT
HKEY_USERS\S-1-5-19
HKEY_USERS\S-1-5-21-3463364969-3535792361-3485682137-1000
HKEY_USERS\S-1-5-21-3463364969-3535792361-3485682137-1000_Classes
HKEY_USERS\S-1-5-18

C:\Windows\system32>
My System SpecsSystem Spec
21 Nov 2012   #30
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

damn! still AWOL

we need to check that registry key again.....

REG QUERY HKLM\SYSTEM\CurrentControlSet\Control\hivelist
My System SpecsSystem Spec
Reply

 This computer is not running Genuine Windows




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