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Windows 7: Same update appears & installs every time I turn off pc.

21 Nov 2012   #11
Tildog

Windows 7 64 bit
 
 

Sorry about that.... Let's try again...and then I think I better go to bed...


My System SpecsSystem Spec
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21 Nov 2012   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The .persist log doesn't contain the fdata we need - it must still be n the CBS.log file. Please repeat the procedure with that.
My System SpecsSystem Spec
21 Nov 2012   #13
trevor burdett

Windows 7
 
 

I too have had the same problems since last Wednesday when Microsoft issued 7 important updates.... Each evening when I shut down, I'm informed there are updates to install and to not turn off etc etc...
Each morning, my computer starts to configure said updtaes, only to get to the end and inform me 'Failed to install, reverting process.....
I ran microsoft's 'FixIt' and the updates disappeared from the hidden task bar.
Next shut down, it started all over again :-(
This morning however, the comp rebooted before it could configure them, then tried twice to configure the updates ,(now eight important ones), each time reverting the process before restarting without the updated files????
That process lasted 15 minutes!!!
I have a reasonable understanding of computers.... so if I'm required to send info, I'll do my best?
Thanking you in advance.
My System SpecsSystem Spec
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21 Nov 2012   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Trevor -
Please start a new thread of your own, or everyone will get terribly confused!
Include an MGADiag report as well, please....

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html


Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.
My System SpecsSystem Spec
21 Nov 2012   #15
Tildog

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
The .persist log doesn't contain the fdata we need - it must still be n the CBS.log file. Please repeat the procedure with that.
I'm not certain what you are asking. -Mike
My System SpecsSystem Spec
21 Nov 2012   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please copy the CBS.log file to your desktop and then attach it to your reply
My System SpecsSystem Spec
21 Nov 2012   #17
Tildog

Windows 7 64 bit
 
 

There were several logs in the CBS file. I hope this is what you needed. -Mike
My System SpecsSystem Spec
21 Nov 2012   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's the one
The scan didn't find any problems - but there's a lot of data outside the scan that's a little worrying.

Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Method 2)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and attach it to your reply.
My System SpecsSystem Spec
21 Nov 2012   #19
Tildog

Windows 7 64 bit
 
 

Okay, here is the CheckSUR.log
My System SpecsSystem Spec
21 Nov 2012   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Nothing there

Look in the Installed Updates listing for KB954430 - if you find it, uninstall it and reboot.
then do a Check for Updates again, and try the install.
see if that sorts it out
My System SpecsSystem Spec
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 Same update appears & installs every time I turn off pc.




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