Windows 7: Windows 7 Build 7601 This copy of Windows is not genuine

tl1112 · 20 Nov 2012

Hi:

After I turned on my PC, this message "Windows 7 Build 7601 This copy of Windows is not genuine" suddenly appeared on the bottom right corner of the desktop (The desktop has also gone blank). Can someone please explain why this is happening or how I can resolve this issue?

Here is the MGADiag report:

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
Windows Product ID: 00392-918-5000002-85804
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {F0210E14-AFB2-4DEC-851E-EFDA57B1DCDE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Yinmeng\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F0210E14-AFB2-4DEC-851E-EFDA57B1DCDE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85804</PID><PIDType>1</PIDType><SID>S-1-5-21-768277511-2491949734-3004977024</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A305</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.60</Version><SMBIOSVersion major="2" minor="4"/><Date>20081014000000.000000+000</Date></BIOS><HWID>92A43D07018400FA</HWID><UserLCID>0804</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00392-00170-918-500000-03-1033-7601.0000-0052012
Installation ID: 002356738482497034905434847174481894505816283092699031
Partial Product Key: HVTHH
License Status: Notification
Notification Reason: 0xC004F00F.
Remaining Windows rearm count: 3
Trusted time: 2012/11/20 21:20:44
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:20:2012 20:25
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEABQABAAIAAAABAAAAAgABAAEAeqh0ZTYIMAbenXp/LqnUVFDW9NE6DPIuwu6odiqF

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            TOSINV        TOSINV00
  FACP            TOSINV        TOSINV00
  HPET            TOSINV        TOSINV00
  BOOT            TOSINV        TOSINV00
  MCFG            TOSINV        TOSINV00
  ASF!            TOSINV        TOSINV00
  SLIC            TOSINV        TOSINV00
  SSDT            PmRef        CpuPm

Any help or advice would be much appreciated, thanks.

AddRAM · 20 Nov 2012

Is it activated ? Re Activate it, use your key.

bobkn · 20 Nov 2012

I've never worked with a KMS (key management system) license. It's a bulk license, used in corporate environments.

If you acquired it in the usual manner (through your employer), contact your company's IT department for support.

If whoever supplied it to you presented it as a standalone license, you've been robbed. Microsoft may offer a way to go legit, but in the past they seemed to price it at about the same rate as a Windows 7 Pro System Builder (generic OEM) license.

NoelDP · 21 Nov 2012

The installed version of Windows is a KMS License for Windows 7 Enterprise.

Windows 7 Enterprise is not available to the general public, except possibly as a Trial (which this is not)
KMS Licenses are not available to the general public.
If this is a corporate machine, contact your system administrator for assistance.

If you purchased this copy of Windows - from where did you purchase it?
If it's a college install - contact the college.

tl1112 · 21 Nov 2012

Thanks for everyone who got back to me, you have been very helpful! Yes, it's a college install. My computer crashed a year ago so I had Windows re-installed and updated through the technology department at my university (the original system I had was Vista). There had never been any problem until now. My Microsoft Office is also popping up message warning me to reactivate it. Are all these Microsoft software problems or could they be caused by a virus? Also, I already contacted my school's tech office but it will be a week before the appointment. Will Microsoft allow a grace period in fixing the issue? What will happen to my computer if I don't solve the problem in the next few days?

Thanks again for all of your help!

NoelDP · 21 Nov 2012

You'll be able to continue using it pretty much as normal - apart from the background, and the nag

tl1112 · 21 Nov 2012

Great, that is a relief, thanks

Windows 7: Windows 7 Build 7601 This copy of Windows is not genuine

Windows 7 Build 7601 This copy of Windows is not genuine problems?