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Windows 7: Unable to install Windows Update: Update Kernel-mode driver framework


24 Nov 2012   #11

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

I don't know about you, but I think getting files from hotfixes is really tough. I'll post here how I managed to get the update, in case someone is researching this.

First of all, I tried searching for a MS link (the file would be called Windows6.1-KB2685811-x64.msu) but I couldn't find an official download and I try to steer clear of any third party hosted version. Hotfixes are usually named differently to standard updates, so I found a list of MS Hotfixes that said that the hotfix file is called kmdf-1.11-Win-6.1.msu. Googling this leads me to this MS article:

Installation Components for Framework-based Drivers (Windows Drivers)

Which then lead me to this:

WDK 8 Redistributable Components

Which I downloaded and extracted (neither expand.exe or KB_Extractor.exe worked for this - I had to use 7zip). This gave me a few horrible files:



Code:
C:\Users\Tom\Downloads\WUTEMP\wdfcoinstaller>dir /b
License.rtf
redist.txt.x64
redist.txt.x86
wdfcoinstaller.msi
_kmdf_1.11_Win_6.0.msu_00000
_kmdf_1.11_Win_6.0.msu_00001
_kmdf_1.11_Win_6.1.msu_00000
_kmdf_1.11_Win_6.1.msu_00001
_umdf_1.11_Win_6.0.msu_00000
_umdf_1.11_Win_6.0.msu_00001
_umdf_1.11_Win_6.1.msu_00000
_umdf_1.11_Win_6.1.msu_00001
_WdfCoInstaller01007.dll_00000
_WdfCoInstaller01007.dll_00001
_WdfCoInstaller01009.dll_00000
_WdfCoInstaller01009.dll_00001
_WdfCoInstaller01011.dll_00000
_WdfCoInstaller01011.dll_00001
_winusbcoinstaller.dll_00000
_winusbcoinstaller.dll_00001
_winusbcoinstaller2.dll_00000
_winusbcoinstaller2.dll_00001
_WinUSB_1.9.msu_00000
_WinUSB_1.9.msu_00001
_WUDFUpdate_01007.dll_00000
_WUDFUpdate_01007.dll_00001
_WUDFUpdate_01009.dll_00000
_WUDFUpdate_01009.dll_00001
_WUDFUpdate_01011.dll_00000
_WUDFUpdate_01011.dll_00001

C:\Users\Tom\Downloads\WUTEMP\wdfcoinstaller>
I made an educated guess, based on the filename, that it was one of the first four. As this is Winodws 7, it can't be a 6.0 component so it's either file 3 or 4. The rest was trial and error Sure enough, when I extracted the file _kmdf_1.11_Win_6.1.msu_00001, I found the file Windows6.1-KB2685811-x64 I don't want to hijack your thread, so I'll just attach the files here for you

Tom



Attached Files
File Type: zip Packs.zip (38.0 KB, 77 views)
My System SpecsSystem Spec
.

25 Nov 2012   #12

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Hey - hijack away! Saved me having to hunt the files down, at least (For whatever reason, I don't have it either... on any of my Vista or Windows 7 installs)
Still - for practive, I went to the Update Catalog (Microsoft Update Catalog ) and downloaded both 32-bit and 64-bit...

One question that I'd like answered before we proceed, though.

@rweeber - The driver that seems to be calling the framework, from your description, appears to be GDRO.sys
I can find no details on this driver anywhere on Google, which often means that such a file is associated with malware.
Have you run a decent anti-malware scanner over the system? such as MalwareBytes? (www.malwarebytes.org - free version)
My System SpecsSystem Spec
25 Nov 2012   #13

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Hey - hijack away! Saved me having to hunt the files down, at least (For whatever reason, I don't have it either... on any of my Vista or Windows 7 installs)
Still - for practive, I went to the Update Catalog (Microsoft Update Catalog ) and downloaded both 32-bit and 64-bit...

One question that I'd like answered before we proceed, though.

@rweeber - The driver that seems to be calling the framework, from your description, appears to be GDRO.sys
I can find no details on this driver anywhere on Google, which often means that such a file is associated with malware.
Have you run a decent anti-malware scanner over the system? such as MalwareBytes? (www.malwarebytes.org - free version)
Thank you, thank you, thank you! I never knew about that website, but it's helped me source updates from two threads already That makes life sooo much easier!
My System SpecsSystem Spec
.


25 Nov 2012   #14

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Quote   Quote: Originally Posted by tom982 View Post

Thank you, thank you, thank you! I never knew about that website, but it's helped me source updates from two threads already That makes life sooo much easier!
Happy to be of service
My System SpecsSystem Spec
25 Nov 2012   #15

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Quote   Quote: Originally Posted by tom982 View Post

Thank you, thank you, thank you! I never knew about that website, but it's helped me source updates from two threads already That makes life sooo much easier!
Happy to be of service
It's very odd though, it hosts a different version of KB2647753 than the download centre Fortunately, it was the one I wanted though.
My System SpecsSystem Spec
25 Nov 2012   #16

Windows 7 Home Premium
 
 

@noel, I ran the malwarebytes application you suggested. It found 1 file associated with my coretemp application but that is it. That GDRO.sys is definately something I am concerned about. But everytime I try and search for it nothing comes up. If you remember in my introductory posts, I mentioned that when I ran my nortan application, I would get a stop-error/BSOD when it reached the windows/system32 folder.

@Tom- So that file you extracted, is that for me to use or something you wanted to point out? Sorry I'm a little confused about what you were talking about in your thread, I was not following a long very well!

Thanks for all the help
My System SpecsSystem Spec
25 Nov 2012   #17

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

I'm holding off with the file replacement until we sort out this driver issue, just ignore what I said I'll post instructions for you as soon as we clear this up.

Upload GDRO.sys to http://www.virustotal.com and send us the link please.

Tom
My System SpecsSystem Spec
25 Nov 2012   #18

Windows 7 Home Premium
 
 
Would that I could

I would like to upload that GDRO.sys file, but I cannot find it. I'm wondering where Noel found it.
My System SpecsSystem Spec
25 Nov 2012   #19

Windows 7 Home Premium
 
 

Guys I figured it out. I fat fingered the GDRO.sys file, it was supposed to be GDRV.sys. A quick google search of GDRV.sys brought me here - gdrv.sys = BSOD in windows 7

Apparently when I use the Easy Tune 6 CD that came with the motherboard, this GDRV.sys file is loaded and it's really out of date. I went to Gigabyte's website and downloaded the new Easy Tune 6 files and the GDRV.sys file is no longer included.

I'm really busy for the rest of the evening, but i'll get back to this problem tomorrow and see if I can install that windows update finally.
My System SpecsSystem Spec
25 Nov 2012   #20

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

It 'should be' in C:\Windows\system32\drivers

Please open a Command Prompt window, and run the following commands....

C:\Windows\GDRO.sys /S
C:\Windows\GDRO.sys /AH /S

post the results.
My System SpecsSystem Spec
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 Unable to install Windows Update: Update Kernel-mode driver framework




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