Windows 7 starter updates won't finish and can't be cancelled?


  1. Posts : 1
    Windows 7 Starter
       #1

    Windows 7 starter updates won't finish and can't be cancelled?


    I've updated every time windows has told me to, and I haven't had any problems and they usually finish really quick, but this time it's stuck on the start up screen and just says something along the lines of "update 20 of 76 don't turn off the power or unplug" but it's been installing update 20 for 3 hours so I turned it off. Well actually I took the battery out because pushing the power button did nothing. Probably not the smartest thing to do but I was desperate. Even after it turned off, it just resumed the update. I can't do ANYTHING while it's updating, and I don't even know if I downloaded this update because I remember seeing a tray icon that said "downloading updates: 0%" not long ago. What do I do?

    I have an acer netbook by the way.
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello Rachel and welcome is this a brand new machine - not trying to be funny but am not sure if you have any programmes that you have installed on it?

    Because if you have then you might need to go back and do a system restore and then pick the updates that you want to download in batches and not as the torrents that Microsoft gush out.

    If you don't know how to do that post back.
      My Computer


  3. Posts : 544
    Windows 7 64bit
       #3

    Hi Rachael,

    You may also restart the system and try 'update or repair' options; please refer to the following 'Microsoft article': Update, repair, or uninstall Office Click-to-Run products - Excel - Office.com

    Hope this helps. Do reply if you have any further questions; would be glad to assist.
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #4

    Yep Saura thats why I reckoned on a restore and do them in small batches. I did also think of a factory default to and start from scratch
      My Computer


 

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