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Windows 7: Error 0x80070643 Service pack 1 install failure

29 Nov 2012   #1
trevolution11

Windows 7 Ultimate x64
 
 
Error 0x80070643 Service pack 1 install failure

About a week ago, I installed a new SSD and configured it as my boot drive running Win 7 Ultimate. Everything was working fine until yesterday. I ran windows update and attempted to install 2 updates and was prompted to restart. I clicked start-->install updates and shut down. When it was shutting down, the PC began stage 1 of 2 of configuring Service Pack. After 30% completion in stage 1, the computer restarts and begins configuring service pack again, starting from 30% where it left off. It gets up to 32% and stays there for about 30-45 min and the begins "Shutting Down" for an hour or so. Once it shuts down, I power it back on. Displayed is:

Stage 1 of 2
Failure configuring Service Pack
Reverting changes
Do not turn off your computer

I left this screen displayed for over 3 hours before performing a hard shut down and starting windows in safe mode for it to finally boot fully to windows. At that point, I receive an error stating that the Service Pack installation was not successful.

If any of you have any ideas, I'd love to hear them. I have gone through this process 3 times now. Thanks in advance.


My System SpecsSystem Spec
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29 Nov 2012   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please follow the instructions in Windows Update Posting Instructions and post the results.
My System SpecsSystem Spec
01 Dec 2012   #3
trevolution11

Windows 7 Ultimate x64
 
 

Thank you for your response. I went through all the steps but the .zip CBS file is 14.9 MB and the forum will not allow me to attach any .zip files larger than 8.3 MB. Can I send you an email or private message? any other ideas on how to upload it?
My System SpecsSystem Spec
.


01 Dec 2012   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Upload it to either your SkyDrive (https://skydrive.live.com ) or other favorite fileshare site, and post a link
My System SpecsSystem Spec
01 Dec 2012   #5
trevolution11

Windows 7 Ultimate x64
 
 

Got it, thanks. Here is the link to the .zip file.

https://www.sugarsync.com/pf/D8435701_61130984_68693

And you already know the error code that I'm getting. Much appreciated!
My System SpecsSystem Spec
01 Dec 2012   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You had a HUGE number of files replaced by SFC - 1400 or so!
Surprisingly, CheckSUR found nothing wrong.

I suggestt hat you run SFC again - this time, just post the latest cbs.log file rather than the whole folder.
You'll need to copy it to the desktop, and zip and upload it from there.
My System SpecsSystem Spec
01 Dec 2012   #7
trevolution11

Windows 7 Ultimate x64
 
 

OK, I ran SFC again. Here is the .log file

https://www.sugarsync.com/pf/D8435701_61130984_68291
My System SpecsSystem Spec
02 Dec 2012   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That's somewhat better, I think - but it still had a lot to do. (and a lot I don't understand about it!)
Have you moved the Program FIles folder across to a new drive?

Please run another SFC scan (again!) and post the new result, and we'll see where we are.
My System SpecsSystem Spec
05 Dec 2012   #9
trevolution11

Windows 7 Ultimate x64
 
 

Ran it one more time.

https://www.sugarsync.com/pf/D8435701_979_654021819

I havent moved my program files but wanted windows to default new program installs to my D drive. In an attempt to make that happen I went to regedit (HKEY_LOCAL_MACHINE-->SOFTWARE-->Microsoft-->Windows-->CurrentVersion) and changed the "ProgramFilesDir" and the "ProgramFilesDir (x86)" to a path on the D drive instead of the C drive.
My System SpecsSystem Spec
05 Dec 2012   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

OMIGAWD!
You have now irrevocably screwed your machine.
You will have to reformat and rinstall, as you've got both 32-bit and 64-bit Program Files folders pointing to the same destination - Windows will not have a clue what's going on.
My System SpecsSystem Spec
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 Error 0x80070643 Service pack 1 install failure




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