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Windows 7: Build 7601 - this copy of windows is not genuine

29 Nov 2012   #1
Zeel

Windows 7 64Bit
 
 
Build 7601 - this copy of windows is not genuine

I bought a newly built desktop PC from a private seller on eBay about three months ago and everything has been running fine but today I got a full screen message, before the desktop appeared, saying Windows 7 is not genuine. The error code at the bottom-left of this is 0xC004F032.

When I go past that I get a popup from MSE saying Windows 7 is not genuine, and the desktop has a message at the bottom-right saying "Windows 7, Build 7601, This copy of windows in not genuine".

Now I realise, since this was from a private seller, it could well be this message is correct. Maybe my own fault for buying a PC with software from eBay! But I want to be sure of things before I go ahead and buy a new copy of Windows 7.

I've tried activating online, but am again told it's not a genuine copy. Is there any way you guys can tell if this is right or not from the attached diagnostic report?

Also, why would I only get this message now, after three months? Nothing has changed with the PC - no new motherboard or new anything as far as hardware since purchase.

Thanks very much for any help you can offer.

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B0B6D037-29DC-4C39-A614-99E44DD5F50E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B0B6D037-29DC-4C39-A614-99E44DD5F50E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7TP9F</PKey><PID>00371-OEM-8992671-00004</PID><PIDType>2</PIDType><SID>S-1-5-21-2489109232-3415732098-1183939196</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2104   </Version><SMBIOSVersion major="2" minor="4"/><Date>20090309000000.000000+000</Date></BIOS><HWID>B52A3007018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GBT   </OEMID><OEMTableID>GBTUACPI</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700004-02-2057-7601.0000-3342012
Installation ID: 009655460794731445177220322130080265473605581803706331
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7TP9F
License Status: Notification
Notification Reason: 0xC004F032.
Remaining Windows rearm count: 3
Trusted time: 29/11/2012 13:31:28
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:29:2012 11:53
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: OAAAAAEABgABAAEAAAADAAAAAQABAAEAeqgQV+ItpgySRezYLvcIhYD47oEOtJqIfKwvAxq1Rso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   MSTEST  OEMAPIC 
  FACP   MSTEST  OEMFACP 
  HPET   MSTEST  OEMHPET 
  MCFG   MSTEST  OEMMCFG 
  OEMB   MSTEST  AMI_OEM 
  SLIC   GBT     GBTUACPI



My System SpecsSystem Spec
.

29 Nov 2012   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You have an Acer OEM_SLP Product Key installed on a Retail motherboard manufacturered 6 months before Windows 7 was released, with an apparent SLIC rable from Gigabyte.

Your installation is counterfeit.

You will need to reformat and reinstall using genuine media and Key.
My System SpecsSystem Spec
29 Nov 2012   #3
Zeel

Windows 7 64Bit
 
 

Thanks very much for the information - I'll do exactly that.

Probably not a lot I can do regarding the eBay seller now either, as it's been months since I bought it. Ah well, thanks again for looking over this for me. Greatly appreciated.
My System SpecsSystem Spec
.


29 Nov 2012   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You can always threaten him with Trading Standards, the Police (Fraud Squad), and the local authority (not to mention 'The Boys' <eg>) and see whether he stumps up at least some cash towards the license.
My System SpecsSystem Spec
29 Nov 2012   #5
Zeel

Windows 7 64Bit
 
 

Heh I might do some/all of the above! He could have put a proper OEM version on there when he built it and saved everyone some hassle and money, now I need the full Windows 7 home premium - which is over 100. Bah!
My System SpecsSystem Spec
29 Nov 2012   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

If you can find one, you can still use the OEM license (it's not strictly kosher, but no-one's been done for it yet!)
My System SpecsSystem Spec
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 Build 7601 - this copy of windows is not genuine




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