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Windows 7: Updates deleted my software programs

01 Dec 2012   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please copy your CBS.log to the desktop, and zip it, then attach it to your response.


My System SpecsSystem Spec
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04 Dec 2012   #12
edison1jb

Windows 7 home premium
 
 

Great thanks for your help. I have just finished running the scan three times with re-booting in between each one. It still says the same message: that there are corrupt files that cannot be fixed. guess I'll have to do without my Ukranian capabilities ... (joking)

I really do appreciate your time and input. I would not have been able to sort any of this out on my own.

Yes, great thanks.
My System SpecsSystem Spec
04 Dec 2012   #13
marsmimar

Microsoft Community Contributor Award Recipient

 
 

As Noel suggested, if you post your CBS.log either he or someone else can take a look at it and let you know what files are damaged or corrupt. There's also a way to extract clean copies of those files from a Windows 7 installation disk.

Extract Files from Windows 7 Installation DVD

Or, some people prefer to go right to a repair install. A repair install will try to fix your currently installed Windows 7 and preserve your user accounts, data, programs, system drivers etc. If this road is taken, the Windows Update site will have to be visited so updates can be reinstalled.

Repair Install
My System SpecsSystem Spec
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04 Dec 2012   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Plase post the CBS.log file - you MUST copy the C:\Windows\logs\CBS\CBS.log file to the dektop, and then compress it because it's constantly in-use by the system

@marsmimar also....
If we get teh log, I can craft a 5-minute fix to repair most of (if not all) the problems -
My System SpecsSystem Spec
05 Dec 2012   #15
edison1jb

Windows 7 home premium
 
 
CBS Log

I'll work with this as I can - and try to get the CBS log posted. I'm traveling over the next several days, so it will be a while before I'll have the time and the attention for it.

Thanks again.
My System SpecsSystem Spec
05 Dec 2012   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK _ I'm not going anywhere (except to the pub )
My System SpecsSystem Spec
05 Dec 2012   #17
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by NoelDP View Post
Plase post the CBS.log file - you MUST copy the C:\Windows\logs\CBS\CBS.log file to the dektop, and then compress it because it's constantly in-use by the system

@marsmimar also....
If we get teh log, I can craft a 5-minute fix to repair most of (if not all) the problems -
Just for my own information, would the fix be user specific or could anyone use it? My one remaining brain cell fogs over with all the sorcery involved.
My System SpecsSystem Spec
05 Dec 2012   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Such fixes are absolutely specific to the person for whom they are constructed - unpredictable side-effects may ensue from applying the fix to another computer.
My System SpecsSystem Spec
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 Updates deleted my software programs




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