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Windows 7: Windows Update Service Not Running Error

02 Dec 2012   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - now finish with the rest of the posting instructions, and post the resulting logs.


My System SpecsSystem Spec
.
24 Dec 2012   #12
Stevee

Windows 7 home x64
 
 
I have the same problem

I ran the farbar service scanner and got the following...(could you help me?):

Farbar Service Scanner Version: 23-12-2012
Ran by pcw (administrator) on 24-12-2012 at 15:08:30
Running from "C:\Users\pcw\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3E7H91CY"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.

Windows Autoupdate Disabled Policy:
============================

Other Services:
==============
Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.
Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.

File Check:
========
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****
My System SpecsSystem Spec
24 Dec 2012   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Stevee - please start a NEW thread of your own, and post the data gathered by the Windows Update Posting Instructions as well as the FSS result **with alll options checked**.
My System SpecsSystem Spec
.

31 Mar 2013   #14
richarda6504

Windows 7 Home Premium x64
 
 

Try the appropriate link on this Microsoft page:

An update that improves the compatibility of Windows 7 and Windows Server 2008 R2 with Advanced Format Disks is available

http://support.microsoft.com/kb/982018

There is a separate thread Windows Update "Service Not Running Error" (note the quote marks) which has more recent posts
My System SpecsSystem Spec
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 Windows Update Service Not Running Error




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