Windows Update Service Not Running Error

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    Great - now finish with the rest of the posting instructions, and post the resulting logs.
      My Computer


  2. Posts : 1
    Windows 7 home x64
       #12

    I have the same problem


    I ran the farbar service scanner and got the following...(could you help me?):

    Farbar Service Scanner Version: 23-12-2012
    Ran by pcw (administrator) on 24-12-2012 at 15:08:30
    Running from "C:\Users\pcw\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3E7H91CY"
    Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Windows Update:
    ============
    wuauserv Service is not running. Checking service configuration:
    Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
    Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
    Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
    BITS Service is not running. Checking service configuration:
    Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
    Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
    Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.

    Windows Autoupdate Disabled Policy:
    ============================

    Other Services:
    ==============
    Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
    Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
    Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.
    Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
    Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
    Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.

    File Check:
    ========
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit

    **** End of log ****
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    Stevee - please start a NEW thread of your own, and post the data gathered by the Windows Update Posting Instructions as well as the FSS result **with alll options checked**.
      My Computer


  4. Posts : 3
    Windows 7 Home Premium x64
       #14

    Try the appropriate link on this Microsoft page:

    An update that improves the compatibility of Windows 7 and Windows Server 2008 R2 with Advanced Format Disks is available

    http://support.microsoft.com/kb/982018

    There is a separate thread Windows Update "Service Not Running Error" (note the quote marks) which has more recent posts
      My Computer


 
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